Working principle: the law that should be followed in work, and take it as the criterion of one's own behavior.
Working methods: means and methods to achieve work objectives. For example, crossing the river: you can choose swimming, boating and bridging. The key is to choose a practical method.
Work art: using superb, ingenious and creative working methods to successfully complete work tasks and give people beautiful feelings and enjoyment.
As secretaries or managers in modern society, we should learn to adhere to working principles, use working methods and pay attention to working art. To this end, we should do the following:
1, to coordinate all kinds of relationships: including relationships with leaders and colleagues of the department; Relationship with arbitrators/mediators; The relationship with the parties, and the relationship with lawyers; Relations with relevant departments, etc.
When coordinating the relationship with department leaders, we should respect the leaders, maintain their prestige, and adapt to their work habits, methods, styles and characteristics. For example, some leaders are very logical, and every love has a cause and effect. For such leaders, we should tell the truth, give opinions, analyze and reason when talking about work; Moreover, some leaders like to cut to the chase, so they should be concise and straight to the point; And some leaders are humorous, so you might as well play a joke on him or her. Understand the work style and characteristics of leaders in order to carry out their work better. Of course, under the premise of respecting the leadership, we should dare to put forward our own views and have the spirit of safeguarding the truth. That kind of blindly catering to the leadership and unprincipled obedience is not worth taking. In that case, others will doubt your character and personality, and leaders may not necessarily appreciate such people.
Treat the parties warmly and thoughtfully, be solemn and generous, behave appropriately, be neither humble nor supercilious, and establish a good departmental image. Don't pose as a bureaucratic yamen, and don't fall into the habit of philistinism.
Respect the arbitrators/mediators and be their assistants and advisers, but don't go beyond their duties. We should do our part, cooperate with each other and do the work well together.
In addition, we should also pay attention to establishing and maintaining good working relations with relevant departments, such as foreign trade departments, commodity inspection agencies and accounting firms. This is also of great benefit to our work.
2. Master the art of directing.
(1) Work should be planned.
Long-term planning: five years, three years and one year.
Short-term plan: a month, a week, every day.
(2) Develop good work habits: Never wait until today to finish what you can do.
Do it; One thing must be grasped to the end, and don't give up halfway. Have a clear goal and finish what you started.
(3) Always grasp the center of the work: the work arrangement should be clear-cut, and you can't "grab your eyebrows and beard".
Catch ". Do important things in advance, do urgent things in advance and deal with them in time; As soon as we grasp major events, we must attach great importance to them.
Finally, relatively unimportant things can be postponed.
3, to have a higher ability to speak and write, that is, language ability and writing ability, which is also necessary to do a good job as a secretary.
In practical work, we all realize that secretarial work involves all aspects of relations, both people and things, and there are many things. However, as the saying goes: "inextricably linked, a needle", we are this "needle". If you use it well, you will be methodical and comfortable. If you don't use it well, you will be in a hurry and be at a loss.
Fourth, the secretary's disciplinary requirements.
Any organization has its own organizational discipline. As a legal institution, there should be more.
I think so.
At present, the Trade Center, Haizhong and Mediation Center all have their own "Working Rules for Secretaries", which put forward specific requirements for secretaries. This is our discipline, and we should consciously abide by every rule. Although each code has its own characteristics in content, from the point of view, it can be roughly divided into three aspects:
1, loyal to their duties, love their posts and dedication.
2. Impartiality, honesty and self-discipline.
3, confidentiality system, strictly abide by.
Its specific content is self-evident and needs no further explanation. Just for each of us as a secretary, we should always remind ourselves to strictly abide by these disciplines.
In today's society, in today's knowledge-based economy, people's modernization quality is a decisive factor for the survival and development of a person, a unit and even a country. Whether a unit is competitive or not depends on the improvement of the overall quality of employees. In our unit, the secretary's work is very important. A secretary is both a business person and a manager. The quality and work efficiency of secretaries directly affect the image of the whole unit and its competitiveness in the market economy environment. Therefore, on the one hand, secretaries should pay attention to constantly improving their own quality and efficiency; On the other hand, employees should pay attention to the continuous development of intellectual resources, the continuous enrichment of knowledge content and the rational allocation of human resources.