22 O-degree work summary report 1
Time flies, 2__ years are about to pass, and when I look back on the past year, I can't help feeling a lot ... Time flies, and in a blink of an eye, I will cross another year. Looking back, although there is no vigorous victory, it has experienced an extraordinary test and tempering. For each of us who pursues progress, it is inevitable that we will make an "inventory" of ourselves at the end of the year, which is also a spur to ourselves.
the administration and personnel department is one of the key departments of the company, and the requirements of internal management level should be constantly improved, and external departments should deal with various inspections by tax, industry and commerce, drug administration, social security and other organs. Although there are few personnel in the administration and personnel department, they have worked hard in this year and made every effort to complete all the work smoothly. After a year of tempering and baptism, the comprehensive ability of the administrative personnel department has taken a step forward compared with 2 years. Looking back on the year, under the correct leadership of the company's leaders, our work focused on the company's business policy, purpose and benefit objectives, closely focused on the key points, and closely followed the company's various work arrangements. I have fulfilled my due responsibilities in management. In order to sum up experience, continue to carry forward achievements and overcome existing shortcomings, we will briefly review and summarize the work in the past 2 years as follows.
1. Personnel management
According to the actual needs of department personnel, a group of employees are recruited in a targeted and reasonable way to equip each position. Standardize the personnel files of various departments and establish electronic files, strictly review the files of all employees, and fill in all incomplete information. Cooperate with purchasing and finance departments to strictly control the entry and exit of promoters. Improve the training mechanism step by step, constantly send employees abroad to study and ask well-known companies to train employees, and strengthen internal training management.
II. Administrative work
1. Handle the licenses of each store and conduct the annual inspection as scheduled.
1. communicate with relevant functional organs such as industry and commerce, taxation, drug administration, social security, banks, etc. to make the company's external work more smooth.
14. contact newspapers, TV stations and other media to do a good job in publicity.
1. do a good job in purchasing office supplies internally, strictly review the use of office supplies in various departments, and make a good registration of goods recipients, with the first principle of saving and reducing costs, and purchase office supplies reasonably.
iii. management and operation of the company
1. Comply with the development of the market, according to the requirements of the company, formulate the corresponding management system. Improve the company's existing system, so that all work can be followed by laws and rules. In daily work, communicate and contact with all departments and stores of the company in time, and put forward some guiding opinions on the work of all departments in time.
2。 Gradually improve the company supervision mechanism. There is a good saying: employees will not do what you ask, but only what you supervise. For this reason, the supervision and management of employees have been strengthened this year.
3。 Strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to subordinates' subjective initiative and work enthusiasm by "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of the company that is pioneering, innovative, pragmatic and efficient.
4。 Fully guide employees to take responsibility. In the past, the responsibilities of various functional departments of the company were unclear. Now, the responsibilities of various departments are gradually clarified, and everyone is required to take the initiative to take responsibility.
as the head of the administrative personnel department, I fully realize that I am not only a manager, but also an executor. If you want to bring a good team, besides being familiar with the business, you need to be responsible for the specific work and business, and set an example. Only in this way can we ensure that everyone can take the initiative to undertake the work and make all the work of the company go on normally.
The new year means a new starting point, new opportunities and new challenges. With the entry of _ _, it is both pressure and motivation for us, and we are determined to make persistent efforts to meet new challenges.
in 2 _ _ _, the administration and personnel department will work from the following aspects:
1. Improve the company system and March towards the realization of standardized management. Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of the company, it is undoubtedly the foundation of its sustainable development to improve the company management system. Therefore, it is urgent to establish and improve a set of reasonable and scientific company management system. In order to further improve the company system and realize management standardization, the work in 28 will be centered on this.
2。 Strengthen training and improve the training mechanism. The competition of enterprises is ultimately attributed to the competition of talents. At present, the comprehensive quality of the staff in all stores and departments of the company generally needs to be improved, especially the store managers and department heads, who are shouldering heavy responsibilities. It is necessary to make a training plan according to the actual situation to help them in a real sense. In addition, complete the new employee entry manual.
3。 Assist department work and strengthen team suggestions. Continue to cooperate with stores and departments to help deal with various emergencies. The year of 28 is a year for the people to expand and grow, and having a United and innovative team is the guarantee for their development. Therefore, strengthening team suggestions is also the focus of the administration and personnel department in. In fact, as the saying goes, "the world's difficulties begin with ease, and the world's major events begin with detail." As long as we work more carefully, communicate more and have a strong sense of responsibility, I believe the people will become stronger and stronger.
2
If I choose a word to describe 2__ years, I will definitely choose turbulence. The reason why I chose to shake is because this year's X projects are a little helpless, a little difficult and a little invisible pressure. At the beginning of the year, when I first took over as project manager of X, I felt at a loss everywhere. I was not used to this project in the early stage, and the communication between developers was not smooth, but the company trusted me and I accepted this challenge. Fortunately, this challenge was successful, and now the summary work is as follows
1. Challenges and measures.
due to the lack of advertising power of developers in the early stage and the lack of prominent sales points of buildings in the city, very few customers come to consult. In X month, I made a 1/2 edition advertisement in _ _ Metropolis Daily, and registered about X groups of consultation telephone numbers, but it took too long (sales began in X month), and many customers forgot this project or bought houses in other buildings. Therefore, the company discussed with the developers and decided to cater to the _ _ Square House Exhibition during the May 1 Golden Week, and sold _ _ special rooms to attract residential buyers to issue gold cards. As a result, they were interested in buying _ _% of the residential sources at the exhibition site that day, which also accumulated customers for the public appointment of _ _
Another project was the _ _ Villa project, and the customer data of this project was analyzed very systematically. Summarized from the perspectives of the professional background, cognitive approach, reasons for closing the transaction, reasons for not closing the transaction, etc., as follows
1. Analysis of the professional background of the closing customers: At present, the closing customers account for the majority, and the sum of the two accounts for about _ _% of the total.
2. Analysis of cognitive approaches of clinching a deal customers: The main cognitive approaches are friend introduction and advertising media, accounting for _ _%.
therefore, this project will strengthen the maintenance of customers and communicate with customers in the future. In addition, what you know on the Internet accounts for a certain proportion, but the proportion is too small, so you must improve your online publicity ability in the future. As a result, the target customers in this case have a high level and the network has a great influence on them.
3. Analysis of the transaction reason: _ _ square meters courtyard and green environment are two important reasons for the project to attract customers.
At the same time, the relatively low price and high cost performance are important factors to attract investors.
4. Analysis of the reasons for not closing the transaction: it is far from the downtown area of _ _ _, and the imperfect living package around it has always been the shortcoming of this project, which is fully reflected in this analysis.
second, work feeling.
it's almost the end of 2__. I've been in the company for a year. Think back to what happened yesterday when I first came in. During the year, the company continued to develop and grow.
I entered the big family of X for the first time on October, 2__ _, and felt rare and fresh. I was engaged in the real estate industry for the first time, realized familiarity, felt enthusiasm and enthusiasm for my work, and felt at a loss and excited when I worked abroad for the first time. The first time I communicated with customers for 2 _ _ years was a year of my study, learning to accept new things and information, communicate with people, and learn to smile and serve, and I felt that I had achieved great results. I believe that 2__ will achieve better results and provide qualified and satisfactory answers.
third, gains and lessons.
Although it has fluctuated for 2 years, I feel very full. Compared with last year, this year, my thoughts are more mature, my thinking is more comprehensive, and I have improved in field management and real estate sales. When I was the project manager of _ _, I worked out the price report of _ _ and the appointment procedure of _ _ according to my own ideas and market trends and demands. Although the writing is not very professional, this is my first attempt to write something. What I did before was only responsible for the work at the sales site. By writing the report, I know that I should seriously understand the project, participate in all aspects of the project, carefully write the project-related plan, fully integrate into the project, and understand its real selling point.
of course, there are gains and lessons. In the sales process of _ _ villa, due to the lack of close contact between the sales department and the engineering department, the direction and location of the house changed, but it was not introduced according to the situation during the sales process, and the customer asked to return the house. Through our efforts, the customer finally didn't settle the bill, but this incident made me understand that the sales manager has a great responsibility and he is not relaxed about the salesman at all.
four, 2__ year work prospects.
when summing up the shortcomings of past work, we also made work plans and goals for the new year.
1. By _ _ _ year, the first phase of _ _ Lake Villa opened, and the sales rate reached above _ _%.
2. communicate with planners and developers, and sign the agency contract of _ _ villa X and X as soon as possible to carry out business for the company.
3. Train sales staff to cultivate more useful talents for the company.
4. Strengthen the study of business ability and communication ability, replenish energy and prepare for the next challenge.
after a turbulent 2__ years, we will usher in a glorious 2__ years. X Every member feels strongly that the company is changing and growing. First of all, the company has added new blood, making the company stronger. Secondly, the company's operating system is also more perfect. From the previous lack of close integration of sales and planning, every project has a fixed planner. The company headquarters has added Zhang Department and China Merchants Department. The most important thing is that it has changed from agency to successful development in the past 1 years. All kinds of changes make us happy. I hope that in the years to come, we will have an appointment with success and happiness.
22 o degree work summary report 3
2__ year is an extraordinary year, which is a year in which the management team of the company unites and leads the broad masses of cadres and workers to work hard and create considerable economic benefits. It is also a year in which the professional quality of laboratory staff in power plants has been generally improved and the level of chemical supervision has been greatly improved. In order to give full play to the supervision function of the laboratory, and at the same time, to sum up the previous work, find out the gaps and shortcomings from the past < P > 1. Strengthen the ideological and political work of the staff and workers, so as to better carry out the work < P > Only when the ideological work is in front of the work can the work have a direction. We make full use of the class meeting time to do a good job in ideological work and convey the company spirit timely and accurately. Close the relationship between employees and the company, employees and leaders. For some comrades who don't ask for progress, are sloppy in their work, and don't make big mistakes and small mistakes, they should communicate and educate each other through individual talks.
second, do a good job in the professional quality training of employees
according to the laboratory technician's laboratory level, a 2__ year annual training plan has been formulated, and the training is adhered to as planned. Due to the tight training, the professional level of employees has been greatly improved. In addition, we adopt mentoring activities, with comrades with strong professional ability leading comrades with poor skills. This not only harmonizes the relationship between colleagues, but also promotes team work.
Third, strengthen the construction of team management and standardize management
Pay close attention to the implementation of the system in team management, and improve all aspects of the system at the same time, which not only mobilizes the initiative of employees, but also improves the management level and creates a good and comfortable working environment for employees.
fourth, adhere to the "safe and civilized production" and earnestly implement
safety is the basis of all work. At the beginning of the year, the power plant put forward the slogan "safe, economical and stable operation", which shows the importance of safety. We made use of the pre-shift and post-shift meetings to achieve "safety at all times and safety in everything". Put an end to many safety accidents. There hasn't been a safety accident in 2__ years.
v. Give full play to the chemical supervision role of the laboratory in the production process
The laboratory in power plant plays the role of supervision, inspection and guidance in the production process. We carry out the policy of "prevention first, quality first", adhere to the scientific attitude of seeking truth from facts, and find and eliminate hidden dangers of equipment related to chemical supervision in time. At the same time, continuously improve the quality and level of supervision, prolong the service life of equipment, and achieve the purpose of safe and economic operation. Supervise transformer oil for 21 times throughout the year, and timely find that the oil quality of 2# main transformer is unqualified, eliminating hidden dangers; Do high-pressure anti-fuel for 19 times; Mechanical oil 12 times; Fly ash combustible 587 shifts, guided the boiler operation for 3 times, and guided the test operation to adjust the water vapor quality; Supervise the circulating water for 47 times, and guide the operation to adjust the water saving and sulfuric acid saving.
For incoming raw materials, oil, coal, chemicals and other materials, the principle of "all incoming materials must be tested" shall be implemented, and the incoming materials shall be properly checked together with other departments. 2615 times of coal inspection throughout the year; Diesel oil 74 times; Mechanical oil 16 times; Liquid alkali for 6 times; Sulfuric acid 6 times; Hydrochloric acid 11 times; Scale inhibitor 12 times. The laboratory really played the role of "eye-catching".
VI. Do a good job in energy saving and consumption reduction
Energy saving and consumption reduction is the eternal theme of management. To this end, the laboratory has designated personnel to carry out the acceptance, supervision and statistics of raw materials. Then, pay close attention to internal detail management, reduce the inventory of chemicals and save money for the company. Now the reserves of chemicals have been reduced to half a month's use.
VII. Insist on promoting 5s and implementing iso9 quality management system and iso14 environmental management system
5s is important, and we insist on promoting 5s management in our work. Implement iso9 quality management system and iso14 environmental management system, and constantly improve them.
VIII. Actively offer suggestions and suggestions to the company to solve the problem of insufficient water consumption of the company, and submit two water use plans
The preliminary written work has been completed. The feasibility study of the project is under way.
IX. Do a good job in the training of desulfurization test
After taking over the training task, the power plant laboratory quickly dispatched special forces for surprise training, and now 8 operators have been trained, who have basically mastered the basic operation and theory of desulfurization test. It provides a powerful force for the safe and stable operation of desulfurization facilities.