Etiquette for women
Etiquette for white-collar ladies
1. Get in and out of the car. When getting in the car, first extend one leg into the car, then sit down, and then quickly pull the other leg back. When getting out of the car, on the contrary, first extend the leg closest to the door to the ground, then stand up and gently close the door. You cannot step into the car with your legs first and then sit down with your waist crotched. When getting out of the car, avoid touching the ground with your legs first, slide your whole body out of the car, and then close the door with a "bang".
2. Enter the room. When entering or leaving other people's rooms, knock on the door gently and hear the answer "Please come in" before entering. It is impolite to knock on the door and call your name at the same time and rush in without waiting for the other person to answer.
3. After entering the room, turn around and close the door gently. However, you cannot close the door from behind with your hands or feet, nor can you push the door with force, nor can you turn around and use both hands to close the door, otherwise your butt will be facing others, which is neither polite nor elegant.
4. Enter and exit the door. Usually the person with the highest position or seniority goes out first, followed by the rest. If you are receiving guests, regardless of your position or seniority, the guests will go in and out first, and you will follow. Nowadays, it is fashionable to give priority to ladies. If the gentlemen insist on gentlemanly behavior and let you in and out first, then you don't have to be polite or refuse, just get in and out as soon as possible.
5. Open the door. People in lower positions open doors for people in higher positions. Subordinates open the door for the boss; if you are the host, you should open the door for the guests. When there is no distinction between high and low, whoever comes to the door first will open the door first to let the rest of the people in and out.
6. Take the elevator. Elevators in the workplace are first used by superiors and visitors. If you are accompanied by subordinates, it is best to let the subordinates go first when entering; when coming out, let the superiors and guests go out first. In the elevator, the upper seats are on the left side of the door. If it is a mixed elevator, subordinates and the person leading the way cannot go first, but the superiors and guests go first, so as not to prevent the superiors and guests from being excluded from the elevator.
7. Hand your business card. When meeting for the first time, the person with lower status will give the business card to the person with higher status, and the younger person will give it to the older person. If your superior takes it out first, you don’t have to be humble. Accept it generously and then take out your business card and hand it to your superior or elder. When handing out your business card, it is best to point the text toward the other party so that the other party can see it easily. Never hold it with one hand. It is polite to deliver with both hands and state your name clearly as you hand it over.
8. When receiving the other party's business card, you should also use both hands to receive it. After receiving it, read the name and position immediately. If the other person's name has difficult-to-pronounce characters, immediately ask how to pronounce it. Not only is it not rude, but it is very polite. It would be rude to just put it in your pocket without looking at it, or to leave it lying on the table without putting it away.
9. Request instructions and submit documents. When you ask your boss for instructions or submit documents, if your boss is talking, you can wait for a while and do not interrupt in the middle. If there is something urgent and you want to interrupt someone else's conversation, you can seize the opportunity and say: "I'm sorry to interrupt your conversation...". If you submit a document to your boss, you must hand the front of the document toward the other person. If it is a pen, point the tip of the pen toward you. This not only shows your respect but also makes it easier for your boss to sign.
10. Introduction. In a direct meeting, first introduce the person with a lower social status to the person with a higher social status, rather than introducing the woman first. For example, if you want to introduce your colleague Ms. Luo to your boss, you should say:
"Mr. Liu, Let me introduce you to my new secretary, Ms. Luo.”
If you introduce your client, Mr. Zhu, to your boss, you should mention the client’s name first, even if the client has a lower position. For example, "Mr. Zhu, let me introduce you to Mr. Liu, the general manager of our company."
If you are not sure about the status of the two, it is best to mention the older one first. If two people have equal positions, the woman will be introduced first.
In terms of the relationship between your company and other companies, you can introduce people from your company to people from other companies.
11. Introduce yourself. When introducing yourself, in addition to saying your name, you should also state the name of the company and your position (it may also depend on the situation), and shake hands with the other person immediately.
When visiting other companies, you should introduce your name, company and the name of the person being interviewed at the reception desk, then make an appointment and hand over your business card.
12. Stand. In social situations, when you are introduced, you should stand up and nod. If a guest enters your office, stand up immediately and let the guest sit down before you sit down; if the guest leaves, stand up and politely retain the guest, and then send the guest to the reception desk at the door or to the elevator.
Nowadays, when some people meet guests or attend ceremonies and stand on occasions, or stand in front of superiors or elders, (perhaps out of discomfort) they always like to cross their hands on their chests, or It is impolite to hold your hands behind your back, insert them into your pockets, or place your hands on your hips. The back is straight, the chest is straight, the neck is straight, the arms hang naturally without shrugging, the fingers are stretched flat, and the middle finger is roughly close to the seam of the trousers. This is a standing posture that is energetic, polite and unrestrained.
13. Shake hands. When shaking hands, look at the other person, keep your back straight, and don't bend down. Whether you are a guest or a guest, you should extend a clean hand to the other person.
If a guest comes to visit and reaches out to you, and you happen to be working, you can nod, spread your hands, explain the situation, express apology, and wash your hands quickly to receive the guest. On the contrary, if you are a guest and the host is working, and due to your sudden arrival, the other party is unprepared and careless, and extends a dirty hand, you should not feel dirty, and you should also calmly extend your hand to shake it to show friendship. .
When people of the same sex hold the hand of the person with higher status or age first. When meeting someone of the opposite sex, you should first extend your hand to the other person and shake it gently and briefly. When attending dances and other grand social occasions, if you are wearing gloves, you can shake hands with men without taking them off.
14. Title. The working atmosphere and habits of each company are different. Addressing your superiors and subordinates depends on the company's style. Generally speaking, in more conservative industries, people call each other "Mr.", "Miss" and "Ms.", but in industries where unity is tight and free and lively, it is quite casual. You can call each other whatever you want. However, if you and your boss or senior staff talk to each other in private, It is more appropriate to address each other by name. In front of other employees, it is more appropriate to change the name to "Mr. XX" or "Ms. XX".
Similarly, if you allow the female secretary to be addressed by her first name, you can also tell her that it is better to call her "Mr. ××" and "Miss ××" when there are guests.
15. Make a phone call. A phone call that ignores etiquette will cause greater misunderstandings than a direct interview and is more likely to make the other party unhappy. Appropriate and courteous phone calls can not only express the style of employees, but also improve work efficiency, and can establish or change the image of enterprises and institutions. Therefore, when you answer the phone, even if you are busy, you should use a relaxed and friendly tone. Speak and immediately state your name. If you are really busy and want to end the call when you receive a call, you might as well say: "I'm sorry, I am in a hurry to answer a long distance call or rush to a business meeting. Please write down what you want to say and send it to me." "?" Never show an impatient tone!
When you call an unfamiliar company and get connected to another secretary, you must first introduce yourself and say your name. The company and the reason for the call. If you want to discuss an issue with the other party on the phone that will take a long time, you can first ask if the other party has time before continuing the discussion.
When guests come to visit, unless there is an extremely urgent matter, they should not be disturbed by the phone. It is impolite to receive guests and listen to the phone at the same time. Of course, it is even more outrageous and unreasonable to call someone else’s home to discuss business during non-office hours. You are infringing on someone else’s rest time!
16. Hospitality at home. It is best not for a woman who lives alone to invite male colleagues or clients to her home alone. Unless she invites other people to accompany her, the visitor may misunderstand your invitation and think that you are interested in him other than official business.
If you are married, when you invite a male colleague or client to your home, it would be nice for you and your husband to be the hosts together, and invite the wife or girlfriend of your colleague or client to accompany you.
17. Treat guests at home. Try not to serve the guests yourself. You can use the ample time to chat with the guests and exchange feelings. On the other hand, if your guests see you wearing an apron and bustling around the room with cups and dishes, the professional image you have established in their minds will be greatly compromised.
18. Go out as a guest. It is common for professional women to accept invitations from others. It is necessary to say "thank you" politely after a business meal. If it is your first time to have dinner with a business friend, it doesn't hurt to send a note to thank you afterwards, especially if you When looking for a career, a handwritten note of thanks after a meal with a potential future employer can be especially memorable.
19. Go to other people’s homes for dinner. It is best to bring a bouquet of flowers, a small gift, etc. to the hostess when you visit the house. The gift does not need to be too expensive and can be determined according to the host's hobbies. Such as potted plants, sporting goods, books, CDs, gadgets, etc., which are not noble, but also express your elegant taste, sincere affection, and modern fashion.
20. Go out with men. If you go out for work with a group of male colleagues and it is inevitable to eat together, then implement the AA system. If alcohol is consumed with the meal, one person may pay for the alcohol. If your male colleague insists on paying the bill together, then you should go to the checkout counter in advance for the second time. This way, everyone will take turns paying the bill, which will be fair and reasonable when you return to the company, and avoid the misunderstanding by men that you are cheap and stingy.