Summary of Cake Shop Work Fan Wen continued to work in the direct bakery (85 degrees C) under Jinwei (Shanghai) Catering Management Co., Ltd. this summer. Thanks to the practical experience of last winter vacation, he joined the company's administrative work this summer. So I also learned more things that are difficult to learn in school. From my first time in the bread sales industry to becoming an old employee, I joined the administrative work as an administrative assistant. I am proficient in the operation and operation of a shop and a company step by step. Here, the following reports are summarized.
First, the practical purpose:
Exercise and sharpen yourself in the real society, and personally practice the theoretical knowledge and related skills and experience learned in school and after school. Seriously study some knowledge that you can't learn in school and social interaction. Prepare for better adaptation in the future. Challenge your personality weakness, find your own shortcomings and correct them.
Second, the practical requirements:
Learn how to form and lead a team. Find and deal with some problems and contradictions in team management. Coordinate the internal interests of the team and solve the contradictions inside and outside the team.
Three. Introduction of internship unit: Jinwei (Shanghai) Catering Management Co., Ltd. (85 degrees C)
At the beginning of its establishment, Taiwan Province Coffee and Bread Cake Shop hoped to spread all over the world with five-star products and affordable prices, and present exquisite and affordable goods with advanced raw materials and technology, so that everyone could enjoy five-star treatment and five-star feeling.
Founded in 2004, 85 C is a specialty store specializing in coffee cake and cake baking, in which Julius Caesar bread is its signature. Now, 85-degree C has been built from scratch, with more than 340 stores in Taiwan Province Province, and the chain enterprise with annual operating income exceeding 6,543.805 billion yuan has surpassed Starbucks with more than 200 stores in Taiwan Province Province.
85 degrees C has opened stores in Taiwan Province Province, Beijing, Shanghai, Tianjin, Hangzhou, Fuzhou, Nanjing, Suzhou, Changzhou, Ningbo, Wuxi, Yiwu, Shenzhen, the United States, Australia and other places. .
Fourth, practical content:
My job is to arrange the bread on the shelf as an ordinary employee from Monday to Friday, make all kinds of drinks, prepare tea, register and so on. On Saturday and Sunday, as an administrative assistant, I made all kinds of spreadsheets and sent them to relevant departments to handle e-mail files and work.
V. Actual feelings:
The two-month summer vacation is long or short. Although the days of eating, drinking and having fun at home are really attractive, with the first three holidays, I resolutely chose the road of social practice. First, to cope with the summer homework assigned by the school; Secondly, with the first three practical learning experiences, I want to continue this interesting and rewarding practice, hoping to continue to master some skills and learn more experience, so that I can adapt myself to this complex and fast-paced society faster and better in the future. So, I continued the practice of last winter vacation and came to Jinwei (Shanghai) Catering Management Co., Ltd. (85 degrees C) for an internship. Began a familiar and profound experience.
With the last actual combat experience, I am no longer a rookie. I am an old employee with half a year's work experience. Be familiar with the work arrangement in the store and understand the management and operation of the company. It is for this reason that the company familiarized me with the work of administrative assistant on weekends, so as to get to know the company better. And because of the salary increase, I am full of work passion.
I have known for a long time that being a waiter is a hard job, but people who have never done this job will never feel the hard work, because it can't be expressed in words at all. As a waiter from Monday to Friday, I should not only serve all kinds of people with a smile, accept the supervision of the manager, but also do the seemingly simple and practical work at hand. Because they are old employees, they have more responsibilities and obligations to guide and help new employees who have just joined the company.
As before, my job is to put freshly baked bread on the shelf, so don't underestimate this small job of placing goods. That's too much to ask. Some bread must be put in a fixed position. For example, French cream roast, soft fragrant garlic, maple syrup diced and French fragrant garlic strips must be placed on the second floor near the doors and windows, and they must be salty and sweet alternately! Other breads need to be placed from top to bottom according to the price. If the bread is sold out, you need to take off the empty plate and replace it with other bread or put two different kinds of bread on one plate. There are many requirements, among which sweet and salty can't be put together. Those with powdered sugar and fluffy meat cannot be combined. At the same time, we should also pay attention to the ground hygiene and clean up the bread crumbs in time. Clean the bread cabinet during the shift, etc.
As for cashier work, the requirements are the same as before. If you accept fake money, you must pay for it yourself. Guests must greet the guests within 3 seconds of entering the door, and explain clearly the items and prices of the purchased items and the amount of change. During the period, it is also required to suggest sales, promote new products, and increase turnover and customer unit price. I want to do all the requirements well, because there will be "mysterious customers" to conduct spot checks at any time.
There will be a transition period in everything. During this transition period, it must be very difficult, because I have never done these things and I am totally unaccustomed to this kind of life. I am glad that I passed this transition period last holiday. I don't want to give up again, and I know the purpose of my coming here. I am trying, studying and struggling.
On weekends, I work as an administrative assistant. I asked for all kinds of spreadsheets, which made me dumbfounded. Complex table layout, complex data entry, complex formula calculation. All kinds of complicated situations test me. The' spreadsheet' I came into contact with at school was very simple, but some data didn't even involve formula calculation. Fortunately, I took office automation in the Institute of Information Science and Technology last semester, and everything I learned in that class was applied to the table making in the store. The purpose of putting theoretical knowledge into practice is really achieved. In addition, I have to enter the company system to find relevant data according to the requirements of the form. This is the first time I really entered the backstage system of a big company, and it also amazed me at the wisdom of human beings in the information age. Only need the network, you can complete the company's daily management, personnel management and company operations.
Besides making all kinds of forms, I have to deal with e-mail files. Because all levels and stores of the company are contacted and communicated by mail. Many documents are also distributed by mail. What I want to do is to classify all kinds of emails. Reply to the emails I can reply to, and mark the emails to be sent to various departments by category. At the same time, I have to call some customers, employees, stores and factories to pay a return visit. With my practical experience as an operator in the summer vacation of my freshman year, I am not afraid to call strangers I have never met, and I also know some telephone skills and telephone etiquette. I have done well in this respect, and I have not encountered any difficult problems.
Finally, what I want to do is the most important thing, which is also the most related to the interests of employees-at work. Working hours are the working hours of employees, which are directly related to employees' wages. I am not only responsible for the working hours of ordinary employees, but also for the working hours of experts in various departments and the working hours of management teams. That is, the working hours of all store employees. The important thing about this responsibility is that I have to handle it very carefully, because it is possible that someone else's attendance award will be lost or promotion will be blocked because of my temporary negligence. To this end, I deliberately studied and discussed with an old administrative assistant for a long time, and after several times under her supervision, I officially took over.
Slowly, I gradually adapted to the life of ordinary employees and administrative assistants, went to work on time, and became familiar with various requirements and regulations. To finish the work seriously, there are many things that you should always keep a clear head, because these things are very inconspicuous. It is precisely because of this working mode of ordinary employees plus administrative assistants that I can understand the hardships of ordinary employees and be familiar with the operation of the company. I am very happy with my summer internship because it has taught me a lot.
In this summer practice, through my unremitting efforts and running-in, all aspects have been improved. After this period of training, I also have some abilities and methods to deal with various affairs, and have a better understanding of office automation. At the same time, I can not only complete the tasks assigned to me every day, but also take the initiative to help others complete the tasks; Flexible response to customer requirements and chat with customers, get along well with colleagues and leaders.
In this summer vacation practice, I realized the importance of cooperation. Although I only work in a small bakery, there is a division of labor from shelf to cashier. Only in this way can the work efficiency of the whole store be greatly improved. Although I have seen many examples of teamwork in books before, this time I deeply realized that "everyone gathers firewood and the flame is high" and "unity is strength". In the future study and work, we must keep this in mind, integrate into the collective, and join hands with everyone to become brilliant.
Third, the experience of this summer internship has also made my mind more mature. In the bakery, we have to face all kinds of guests and complete complicated forms every day. I'm still a little uncomfortable, because I have no experience, but persistence is victory. After all, practical activities and killing time at home are completely different concepts. We need to learn to endure, endure and persist. Social practice is really necessary. Only through social practice can we gain experience that books can't get. In this society, experience is indispensable.
Compared with previous college students, contemporary college students are relatively superior in learning experience, living conditions and social environment, and have not received the necessary frustration education. Therefore, their will is often fragile, their ability to overcome difficulties is poor, and they often have higher requirements for society and lower requirements for themselves. College students' sense of responsibility has increasingly become a hot issue of social concern, and sense of responsibility and integrity have become two new standards for adopting talents in many places. College students' participation in social practice is an important measure to promote college students' quality education, strengthen and improve young students' ideological and political work, and guide students to grow up healthily. It is also an important way for students to contact, understand and serve the society, and to cultivate innovative spirit, practical ability and hands-on operation ability. For contemporary college students, it is necessary to study professional knowledge hard and constantly improve their comprehensive quality and skills in using knowledge. There are only a few short years from the beginning of college life to entering the social circle. Who doesn't want to have a place in the future society? Therefore, people think that college students must devote themselves to various practical activities inside and outside the campus, which will help to train their quality and improve their ability. Obviously, it is of irrefutable importance to the improvement of college students' comprehensive quality. Undeniably, students who have had part-time job experience look more mature and socially adaptable than other students. But for students, social adaptability is only a measure, and the main task during college is to study.
The construction of industrial structure, that is, the construction of knowledge structure and professional structure, affects or even gives up the study of professional knowledge for work, and the result is not worth the candle. College students should actively participate in practice and combine practice with cognition. It is very meaningful for college students to understand the actual situation through investigation and study, and provide decision-making reference for government departments by combining what they have learned, which not only improves their ability but also serves the society, which is a win-win choice; Closely combine professional knowledge with social needs, and serve and repay society with professional knowledge. In addition, participating in various public welfare activities and cultivating their sense of social responsibility is also a form of social practice that runs through daily life. It is a long-term mechanism to carry out social practice activities.
I really found that this month has played a great role in promoting me, which I can't learn at school and I can't learn at all. Of course, I haven't studied for a long time, and I will continue to study afterwards. I will try my best! I will complete the blueprint of my dream step by step.
Six: Practice summary
1: the hard work of making money
I work hard in the company almost every day. When we first had a holiday in July, there were not enough people in the shop. Sometimes I have to go to work from 8 am to 24 pm. The hard work during the period is not difficult to draw. It's really boring to face the same thing from Monday to Friday How difficult it is! On weekends, you have to face complicated forms, contact suppliers and be responsible for working hours. At that time, I really understood that it was really not easy for my parents to work outside to earn money!
2. Interpersonal relationships
In this practice, what touched me very much was interpersonal communication. Everyone knows that interpersonal communication in society is very complicated, but I find it hard to say how complicated it is. Only after experience can we understand and have a deep feeling. Everyone comes together for work, and everyone has his own thoughts and personality. It takes a lot of skill to handle it well, depending on how you grasp it. What I want to say is that I have mastered a lot in this social practice. The most important thing is that I have made great progress in dealing with people and how to deal with interpersonal relationships. At the same time, in this practice, I deeply realize that we must work diligently, ponder slowly, and constantly learn and accumulate. When you encounter something you don't understand, you should try your best to solve it yourself. If not, you can humbly ask others. People who have no self-study ability will be eliminated by enterprises and society sooner or later.
3. Manager's management
There are many managers in the company, just like the leaders of our school and the class cadres in our class. To be a good manager, you must have good management methods, and you must manage your employees, your subordinates and your classmates with artistic management methods! If you want them to obey your management, then you should use different management methods for each employee or each classmate, that is to say, when managing, it should be different from person to person!
4. Self-reliance
As the saying goes: "It is good to stay at home for a thousand days, but it is difficult to go out for half a day!" That is to say: when you are at home, you have your own parents to take care of, care for and take care of you! It must be a carefree life, but as long as you go out to work, no matter what difficulties you encounter, you will solve your own setbacks. These two months, I learned to be self-reliant and self-reliant! Everything depends on yourself! Now, even if my parents are not around, I can be independent!
5. Knowledge comes from practice.
All knowledge comes from practice. Practice is the source of knowledge, which shows the necessity and importance of personal practice, but it does not exclude the necessity of learning indirect experience. The development of practice constantly promotes the development of human cognitive ability. With the continuous development of practice, new problems are constantly raised, prompting people to solve these problems. With the continuous solution of these problems, people's cognitive ability will continue to improve and improve! Marxist philosophy emphasizes the decisive role of practice in cognition, and cognition has a great reaction to practice. The reaction of cognition to practice is mainly manifested in the guiding role of cognition and theory to practice. Knowledge is produced on the basis of practice, but once it is produced, it is relatively independent and can guide practice. Practice is to apply the theoretical knowledge we have learned in school to objective reality, so that the theoretical knowledge we have learned can come in handy. Learn without practicing, then what you have learned is equal to zero. Theory should be combined with practice. On the other hand, practice can lay a foundation for finding a job in the future. Through this period of internship, I learned something that I couldn't learn at school. Because the environment is different, the people and things you contact are different, and the things you learn from it are naturally different. Learn to learn from practice and practice from learning. We should not only learn well what we have learned in school, but also learn other knowledge from life and practice, and constantly arm ourselves from all aspects, so as to stand out from the competition and express ourselves.
Cake Shop Work Model Summary 2 This is my first job after graduating from college. For a college student, it is a basic quality to dare to accept challenges. Although the weather is cold, I resolutely embarked on the road of social practice. I want to learn more about society through personal experience of social practice, increase my knowledge, exercise my talents and cultivate my adaptability in practice, so as to find out my own shortcomings and gaps.
Since entering the university, the employment problem always seems to surround us and become an endless topic. During my internship, I helped to arrange bread, prepare drinks, make invoices and so on. I feel the atmosphere of work, which I can't feel at school. And many times, I have to do something outside of work from time to time, and sometimes I have to do some cleaning work. At school, some teachers may have arranged for me what to do today and what to do tomorrow, but here, no one may tell you this, you must do it consciously. In school, there is only an atmosphere of learning. After all, school is a place to study, and every student is striving for higher scores. And this is the workplace, and everyone will work hard to get more pay. There is competition in both study and work. In the competition, we should constantly learn from others' advanced places, and also learn from others how to be a man to improve our ability!
In this practice, I deeply feel that at school, I have learned a lot of theory, and it is multifaceted and almost comprehensive; In practical work, you may encounter things that you can't learn from books, or you may not need the knowledge from books at all. Maybe it's just a simple problem that can be used in work. A task can be completed just like a set of formulas. Sometimes I complain that the actual operation is so simple, but why does the knowledge in the book make people learn so hard? Is this the derailment of society and schools? Maybe the teacher is right. It is an undeniable fact that college students' life is not like stepping into society, but it is ultimately a part of society. But sometimes I have to thank the teacher for his tireless teaching. As a college student in the new century, he should know how to communicate with people from all walks of life and deal with everything that happens in society, which means that college students should attach importance to social practice, which is essential. Looking back on this internship, I learned a lot, learned a lot of social experience from everyone I met, and my ability was greatly improved.
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