2. Download a camera App, such as an all-around camera, to see if it works properly.
-Troubleshooting caused by camera software.
3. try to set the phone > camera program >; Clear cached data,
-Troubleshoot whether the camera program caches data.
4. If the problem still can't be solved, first back up the data of the mobile phone (phone book, SMS information, multimedia materials, etc.). ), and then restore the phone factory settings.
-Eliminate faults caused by software.
5. If the problem remains unresolved after the factory settings are restored, it may be the hardware problem of the camera assembly.
Take the purchase invoice, three-guarantee certificate and mobile phone to Apple's after-sales point to test the mobile phone.