China IPhone Hardware Warranty Policy (Image from Apple official website)
Brand-new original machine (retail machine): As the name implies, it is the product produced and sold by the manufacturer. Apple Store, Apple Online Store, authorized dealers, operators and other formal channels are collectively called brand-new original machines, and some mobile phone specialty stores are also selling brand-new original machines.
Official Flipper: As the name implies, it is the official refurbished product of Apple, and the official website of Apple says "Apple Certified Refurbished Product". Apple often sells official iPad and Macs in online stores. Of course, Apple will make it clear that these are official refurbished products, and the price is lower than the brand-new machine.
Official replacement: Also known as service machine and replacement machine, it is a brand-new machine used by Apple for after-sales replacement. If your mobile phone breaks down or fails during the warranty period, Apple will choose to replace it with a brand-new iPhone according to the failure. This iPhone is officially replaced.
As for the "new prototype" of iPhone, I think everyone knows it better. Most users buy this iPhone. Regarding the iPhone "official rollover", it is extremely rare in the market, so I won't go into details here; Today, we will focus on the iPhone "official change machine".
It is understood that in Apple's assembly line, basically every time 100 conventional mobile phones (models starting with M) are produced, an official replacement machine (models starting with N) will be produced. IPhone models starting with N are truly brand-new machines, but these machines are only in after-sales circulation and do not enter the sales channel. The machine itself is the same as the "brand new original machine", but the warranty period is different. This is ". In addition, the official replacement is only "bare metal replacement", and the accessories are not replaced. If the official exchange machine is equipped with packaging boxes and accessories for sale, most of these accessories and packaging boxes are "high imitation".
The "source" of the official change of iPhone
IPhone replacement professional households (picture quoted from Sina Weibo)
1, sold by a few users: the iPhone in the user's hand is sold to the mobile phone market through the new machine that Apple replaced after the sale without artificial damage.
2, "official exchange machine" professional households (99% of the official exchange machine supply): the second-hand iPhone is recycled during the warranty period, and then a "special person" replaces it with a new one, even if it is flooded, it will not be turned on. After the relationship between experts and them, it can also be replaced by a "new machine".
According to insiders in the mobile phone market, there are businesses specializing in "official replacement" in the mobile phone market, and a large number of second-hand iPhones are recycled during the warranty period. Through the unusual relationship with "after-sales engineers", we can exchange a large number of "new machines", and then sell this officially replaced machine in the market at a price lower than the brand-new original machine.
At present, Apple's official replacement has basically become an industrial chain. Some people are responsible for recycling old machines, some are responsible for replacing them after sale, and some are responsible for selling new ones. Basically, the official exchange machines all over the country will be digested in the local market and other markets after exchange. If it can't be digested, the remaining machines will be sent to the Shenzhen mobile phone market, and then the merchants in the Shenzhen mobile phone market will wholesale them to mobile phone merchants in other regions.
What are the advantages of "official exchange machine" compared with "new original factory installed machine"/"second-hand mobile phone"?
IPhone 5 "change machine" (picture quoted from Baidu Post Bar)
1, "official exchange machine" and "brand-new original machine" are of the same origin, but have different fates (low price) and high cost performance; 2. "Official replacement" and "new original machine" are the same origin, which means that the quality can also be guaranteed; 3. The "official replacement" also has an official warranty service (the warranty time depends on the situation).
On the Warranty Time of "Official Switch Machine"
Warranty result of "official replacement machine" questioned by GSX (for reference only)
Bank of China iPhone replacement, the warranty period is more than 90 days, recalculated according to one year; Less than 90 days, according to the calculation of 90 days; The warranty period of the official exchange machine is different from the purchase activation time, because the warranty period of the official exchange machine starts from the date of after-sales replacement, so there will be a time difference of several days to more than ten days. Usually, such an official replacement has a warranty period of about 350 days.
The warranty of Hong Kong Bank iPhone for Bank of China iPhone is calculated according to the warranty time of the last mobile phone. When did you buy the Hong Kong version of iPhone? The warranty period of Bank of China iPhone is the time you bought it at that time, one year MINUS the remaining time, and the warranty period is 365 days MINUS the number of days used before.
The price of Bank of China iPhone for Bank of China iPhone is different from that of Hong Kong iPhone for Bank of China iPhone. The main difference lies in the length of warranty. In addition, there are differences in networks. Take the iPhone6 as an example. The newly purchased iPhone6 of the Bank of China supports China telecom operators, while the newly purchased iPhone6 of the Bank of China still does not support China telecom operators.
Brand-new original machine dealer price list (price is for reference only) replacement machine price list (price is for reference only)
From the information in the above two pictures, we can make a price comparison. Take the iPhone 6s/ 16GB/ pink version as an example. The price of the brand-new original mobile phone dealer is 4640 yuan, while the price of changing the phone is 4200 yuan, which is close to the price in 500 yuan. A friend will ask: can I buy a replacement machine? The author thinks that a replacement machine can be purchased. Compared with the brand-new original machine, it has the same quality, almost the same warranty period and higher cost performance.
Distinguishing method between "official replacement machine" and "brand new original machine";
GSX inquired about the results of an iPhone (the machine was replaced three times).
1, iPhone model query method: Settings-General-About this machine-Model. Take the Bank of China version of iPhone6 16GB as an example. The brand-new intact model is MG492CH/A, and the official switch model is NG492CH/A.
2. Query iPhone information: query iPhone information through IMEI code. Compared with the activation date, the official replacement machine is usually activated "in advance" (even if the mobile phone itself is not activated, the after-sales warranty period has already started), and the warranty period starts to be calculated on the day of after-sales replacement, while the new original machine starts to be calculated on the day of activation. One of the iPhone information inquiry websites:
3. GSX inquiry: A merchant with GSX inquiry on a certain treasure can inquire through IMEI or serial number, and "all information" about iPhone can be inquired, as shown above.
Write it at the end
Presumably, after reading these, everyone will have a deeper understanding of the "official replacement" of the iPhone. From the consumer's point of view, "official phone change" is a good choice for friends who want to start with the iPhone but have problems in purchasing channels; It is worth noting that at present, many merchants sell the "official replacement machine" as a "brand-new original machine", which also causes many users to be deceived by merchants when buying iPhone. Therefore, when you buy an iPhone in the future, you should learn to identify the identity of the machine; Finally, let's turn on the iPhone and see if your mobile phone is "official change"!
As we all know, Apple's maintenance policy is to only change and not repair. If your machine breaks down during the warranty period, you will usually be replaced with a brand-new machine directly after the sale. This kind of machine is called official replacement machine, or "official replacement machine" for short.
An officially replaced machine does not mean an official refurbished machine. Its quality is exactly the same as that of a brand-new machine. The most obvious difference between them is only during the warranty period. The warranty period of genuine licensed products in official website and physical stores is one year, while the official replacement is 1- 100 days. It is worth noting that the official website display is inactive until you activate the official switch. After activation, you will see that your activation date is based on the activation date of your last mobile phone, and the warranty period is within 1- 100 days.
Compared with the brand-new machine, the official exchange machine has certain advantages in price. For the same model, the official replacement is several hundred yuan cheaper than the brand new one, so it is a good choice to buy an official replacement for friends who have insufficient budget but want to experience the iOS system!
What does Apple mean by officially replacing the new machine?
I call it: trade-in.
In short, it is to exchange qualified equipment and buy new equipment to enjoy preferential treatment. Of course, Apple believes that no matter what equipment, it can make the best use of it, so that you and the earth can benefit from it.
It has a strong sense of environmental protection, however, the exchange price may not make you very satisfied. Apple's trade-in plan, price 1600 yuan, is my current price of iphone X!
So, if I sell it in the second-hand market, its price may be higher. In official website, it may not be as much as you think!
Therefore, it is not recommended to use official website's method to detain the equipment in our hands, because it will really bring a cheaper experience.
I changed the official iPhone 6 for my own use, and it has been 3 years without any problems. Just changed the official after-sales battery of 2 18 a few days ago.
Official machine change, popular science, the same brand-new bare-metal Apple: users find that there is something wrong with their mobile phones and go to Apple for after-sales inquiry. They suggest that you keep the information, send your mobile phone back to the company, give you a spare phone, and send you a brand-new one after the faulty mobile phone is detected. This is the official replacement, which can fetch a good price, but it is 500-800 cheaper than the original mobile phone with accessories …
Mobile phones are updated so quickly, especially Apple phones. If you want to catch up with the new machine released every September, it will really exhaust you. Then, there will be a good market for the official replacement, and some people have bought several Apple devices, a lot of accessories, headphones and charging cables, all of which are brand-new and unopened. Therefore, buying an official exchange machine can really save some money. Why not?
However, for the official replacement, there are not many flows into the market. In most cases, in the second-hand mobile phone market, the authenticity of the so-called official exchange needs to be "verified". Don't spend almost the original price, buy a refurbished machine or a faulty machine, and then "capsize" the apple, and don't recognize it after sale.
I didn't know the difference before. It's not long since I just bought the 6S. As a result, my 6s appeared on the screen. Congratulations on winning the lottery! There is no way but to get it after sale! It's simple. Take all the invoice boxes and wait for all the formalities. After the after-sales inspection, I said to return to the factory directly. A few days later, I said that I got a new machine directly, which is the so-called official replacement. The official replacement warranty starts with the warranty of your machine. The official replacement machine that comes back after dinner has no accessories such as charging cable headphones, so it is called nose! Ok, just explain the definition of the official replacement machine. The official replacement machine refers to a set of new machines that are directly replaced for you after sale when your other retail machine breaks down and cannot be repaired. This machine only circulates in the after-sales channel and does not enter the retail channel! And only the machine itself, nothing else! There is still some difference between the official replacement warranty and the retail warranty, but it starts with the warranty of the machine you repaired! At present, the mobile phone market is mixed, and there are often low-priced official exchanges on the market. Keep your eyes open at this time and don't be fooled. Unless it's bright, it's hard to find something fishy! So be careful when you buy again.
It's my pleasure to answer your question. The so-called official replacement of Apple's mobile phone means that when the original genuine products purchased by users through formal channels fail during the warranty period and are not caused by human factors, Apple will decide to replace a brand-new bare machine for you according to different situations. This machine also has an official name, which is "official replacement machine". The author will give you a brief understanding.
Official machine change: this brand-new machine is not for sale. Of course, it is not excluded that some insiders use their convenience to contact some people engaged in mobile phone sales, which leads to a large number of official mobile phones entering the market and selling them at a price lower than that of brand-new mobile phones or secondary packaging. According to insiders, every time a batch of Apple mobile phones is produced, a small number of official replacement machines will be attached. Gay friends can distinguish the normal machine from the official exchange machine by setting the model of the mobile phone-General-About this machine. If the first capital letter is M, this machine is a normal machine. If the first capital letter is N, this machine is an official exchange machine. After the official replacement, go directly to the official after-sales service. There are only bare metal, no accessories, no accessories, and no important things to say three times.
Having said that, have gay friends picked up their mobile phones to check? Let's see if the mobile phone we bought is a normal mobile phone or an official switch. I hope everyone will start with M. If you don't know, you can leave a message below and act quickly!
Brand-new unopened machine (retail machine): refers to the products produced by manufacturers for sale. Products sold through Apple Store, Apple Online Store, authorized dealers, operators and other formal channels are collectively called brand-new unopened machines, and some mobile phone stores are also selling brand-new unopened machines.
Official Flipper: As the name implies, it is the official refurbished product of Apple, and the official website of Apple says "Apple Certified Refurbished Product". Apple often sells official iPad and Macs in online stores. Of course, Apple will make it clear that these are official refurbished products, and the price is lower than the brand-new machine.
Official replacement: Also known as service machine and replacement machine, it is a brand-new machine used by Apple for after-sales replacement. If your mobile phone breaks down or fails during the warranty period, Apple will choose to replace it with a brand-new iPhone according to the failure. This iPhone is officially replaced.
As for the "new prototype" of iPhone, I think everyone knows it better. Most users buy this iPhone. Regarding the iPhone "official rollover", it is extremely rare in the market, so I won't go into details here; Today, we will focus on the iPhone "official change machine".
It is understood that in Apple's assembly line, an official replacement machine will be produced for every 100 conventional mobile phones (model M). Model N iPhone is a truly brand-new machine, but these machines are only in after-sales circulation and do not enter the sales channel. The machine itself is the same as the "brand new original machine", but the warranty period is different. This is ". In addition, the official replacement is only "bare metal replacement", and the accessories are not replaced. If the official exchange machine is equipped with packaging boxes and accessories, it will be sold.
I haven't used an Apple phone, and I don't feel anything!
I'm really touched. You call the official turnover machine an official turnover machine? The simplest explanation is that the merchant normally buys goods and sells them back, and then returns the machine to the merchant. The merchant normally exchanges the machine to someone else, and then the merchant sends the faulty machine back to the official. Note that it is bare metal, no box and no charger headset. The bare metal is sent back for a normal new machine, which is also bare metal, so the price will be lower, because it is bare metal, but the machine must be new and has three packages.
The Apple 7 I used and the previous 6 were officially changed, and there has never been a problem. Don't misunderstand me. The price difference between the official replacement machine and the original machine is about 500 yuan. Generally, the official replacement machine will sell bare metal, so let me explain it to you. If you want to add extra money to the original parts, if you don't mind the serial number of the box and the machine, it is no different from the original machine. Of course, it says that profiteers are excluded from selling them to you on the original machine.