Multi-agent dispute mediation center refers to the first-level dispute mediation institution under the Shanghai Science, Technology and Economic Legal Aid Center, which is mainly responsible for handling disputes mediation in the Internet field.
Time of establishment:
Multi-agent dispute mediation center was established on 20 17, jointly established by Shanghai Judicial Bureau, Shanghai Internet Information Office, Shanghai Science and Technology Innovation Committee and other departments, aiming at maintaining network security according to law, promoting the healthy development of the Internet and promoting the rights protection of online consumption.
The main responsibilities of the dispute mediation center of several subjects:
1. Provide mediation and solution for Internet disputes.
2. Establish a team of mediators and supervisors to mediate Internet-related cases.
3. Strengthen the power of online consumption and actively guide and promote the reform of online consumer litigation system. The establishment of multi-agent dispute mediation center aims to ensure fairness, fairness and openness in the Internet field, make the Internet better serve online and offline consumers, and provide strong legal support and guarantee for the development of the Internet industry.
The specific work of the dispute mediation center is divided into several subjects:
1, dispute mediation
The multi-disciplinary dispute mediation center will provide a neutral third-party platform to promote communication and dialogue between the parties to the dispute in order to reach a mutually beneficial and win-win solution. Through mediation, the center strives to solve various disputes in the field of digital technology, such as e-commerce disputes, online payment disputes and Internet services.
2. Legal advice
The center can provide consultation and guidance for both parties on digital technology laws, policies and compliance matters. They can answer relevant legal questions and make suggestions on the settlement and legality of disputes.
3. Training and education
Some dispute mediation centers organize training and educational activities to provide knowledge and skills training on dispute resolution and mediation. This will help to improve the knowledge and ability of the public and relevant practitioners to deal with digital technology disputes. Accepting and mediating some disputes between legal persons, natural persons and other organizations with equal subjects; Carry out legal knowledge propaganda and theoretical research on mediation in the financial field.