Employees' opinions on the work plan 1
20×× has successfully completed every step of it. Looking back on this year, I am filled with emotions. Gains and losses. 20×× is really an unforgettable year. 20×× is both an ordinary year and an extraordinary year. With the strong support of the company and the joint efforts of all sales staff, sales channels have been rapidly expanded. Here is a summary of the work over the past year as follows.
1. Summary of this year’s sales work
Since February of XX, I have been engaged in sales work in the sales department of the first department, and I have always put the mentality of serving the personnel of the first department first. One, while working (effectively fulfilling job responsibilities and conscientiously performing his job), as a sales manager, his work is carried out step by step.
1. Have high professionalism and high sense of ownership for work.
In the past year, we started from producing, designing and printing a product information, step by step, to formulating a sales system. Keep your responsibilities in mind and adjust your mentality to the lowest level. Because the company's sales system is not perfect, you have been crossing the river by feeling the stones since this year. On the one hand, I have no management experience. It takes a period of adjustment from doing business to doing management, and my mentality and approach need to change. On the other hand, it is the specific situation of the staff. Only by serving them wholeheartedly and working for them sincerely can we carry out our work well. The method adopted since this year is: a gentle policy. This is only the first step of the work. Future work must shift to "a combination of strength and softness, kindness and power."
2. Strictly abide by factory rules and regulations, and participate in various company meetings and trainings.
While in the company, keep the Pledge of Peace in mind and turn words into actions. Not only do it verbally, but also keep it in mind and be strict in your work. Seriously implement the company's various attendance systems, regularly attend the company's Monday meetings, and participate in the company's training on time. Meetings are a kind of learning, and training is better learning. Study hard and grow up quickly.
3. Actively and extensively collect market information and organize and analyze it in a timely manner.
Conduct multi-faceted investigations and analysis of the market, and then improve the company's product packaging, pricing, and features.
For the launch of large-package products such as Wenke: 2000g of Jingfang Baidu Powder.
Focusing on the multi-dimensional blanks of particles: such as the naming, packaging and listing of Victory.
In view of the waste phenomenon in the company's packaging in the past: For example, 1000g of Pulsatilla powder was launched in the same packaging.
In view of the characteristics of respiratory diseases that occur more frequently in winter: increased mixed feelings and sudden stoppage of breathing.
For small packaged products that are of no interest and are not suitable for the market: adopt the principle of not promoting them.
4. Work hard to complete sales tasks and collect payment in a timely manner.
Assist the shipping center to deliver goods, assist the supply department in purchasing various packaging, assist the finance department in urging payment, and assist the production department in reporting various products in a timely manner. Harmony is a big family, and Harmony is for everyone. Give full play to the spirit of unity and work together to complete various daily tasks. Sales work is a systematic work, so the coordination of various departments is conducive to the development of the work.
5. Participate in the training, recruitment, talent introduction, and partner investment promotion of the company's employees.
In half a year, the salesperson returned to the company for a meeting and a training was given to the salesperson. Integrate all available resources during job recruitment, attract part-time salesmen, and divide the market. Processed 100 pieces of pig haha ??for a customer, and successfully introduced Kofi Pharmaceutical to the factory for processing.
6. Formulate various systems for the company's sales department and improve relevant management systems.
Due to changes in the market, the company's relevant documents need to be further revised. I participated in the revision and preparation of several policies and policies for the sales department. Improve relevant systems for the further development of the company.
7. Learn the company’s advanced technology and promote the process of ERP software, namely k3.
In order to improve the company's sales system and avoid management loopholes, we carefully studied k3 management and realized k3's inventory and sales volume, production plan and packaging plan, and established the minimum inventory of k3 products. And realize k3 input and approval of various accounts. Assist the financial staff to calculate the monthly sales volume of the salesperson every month, and establish the salesperson's year-end sales table to analyze product trends.
8. Treat customer and salesperson complaints correctly and resolve them promptly and properly.
Sales is a long-term and step-by-step job, and product defects are common. Therefore, salespeople should treat customer complaints correctly and regard customer complaints as equally important as product sales or even more important. At the same time, they must be cautious deal with. In the process of product sales. The management work of the sales department requires cooperation, coordination and understanding of many aspects of work.
Job responsibilities are the work requirements of employees and are also the standard for measuring the quality of work. Since I have been engaged in business work, I have always taken job responsibilities as the standard of action, starting from every step of the work, and strictly In accordance with the requirements of the responsibilities, in the past year, in business work, first of all, I can start with product knowledge, while carefully analyzing market information and formulating marketing plans in a timely manner.
9. Veterinary drug product market analysis.
The current regional market analysis across the country is as follows: Veterinary drug companies have xx water (water injection), xx soil (additives), and Guangxi tablets (tablets). There is also talk about xx’s feed and xx’s veterinary drugs. In recent years, xx's veterinary drugs have suddenly emerged. xx has the right time, place and people. Zhengzhou is also the lifeline of China's transportation, and the logistics industry has developed rapidly. The distribution center currently owned by the company has a relatively reasonable layout. I believe that the company's development speed will definitely advance by leaps and bounds.
Summary is for improvement, summary is for review, and review is the mother of success. Summarizing the work of the past year, there are still many problems and deficiencies in my work. I need to learn from other managers and peers in terms of working methods and skills. In ××, I plan to learn from each other’s strengths and weaknesses based on the gains and losses of last year’s work, focusing on the following Several aspects of work:
2. Sales work plan
In order to achieve next year’s plan goals and combined with the actual situation of the company and the market, several work priorities for next year are determined:
1. Expand the sales team and strengthen business training.
The introduction and training of talents is the most fundamental and core. Talents are the primary productive force. The company will stop if there is no one around, so it will increase the introduction of talents to add a lot of fresh blood to the company. An iron-clad camp has a steady flow of soldiers, so we must work hard to retain reasonable talents. It’s about choosing good people, using good people, and using the right people. Strengthen communication with people in the company office, select and introduce more excellent sales personnel, use your own relationships to integrate some business personnel, use the strategy of salesperson referrals to win more business personnel, increase recruitment efforts, and improve the company's personnel in the early stage Configuration and establishment of sales force. In addition, we should recruit some mature technical and business personnel in the market. I plan to focus my work on the establishment of role models and the cultivation of new role models. First, I will focus on setting up a few role models, because the power of role models is infinite.
People are malleable, and people are inert. The knowledge training, professional knowledge and sales knowledge training of the sales team should never be relaxed. Training is an important means to establish and consolidate the business team. Regular training is of great benefit to the salesperson's mentality. And based on the development of business personnel, we select, introduce and train regional managers. Business staff will be more motivated.
2. Product adjustment and product update.
Products are the lifeline of an enterprise, not what we want to buy, but what customers want to buy. We buy what our customers want to buy. Finding the needs of customers is fundamental. Therefore, product adjustments must be well integrated with the market. In addition, the profit of the product must be considered. A product without profit will have no room for survival. The same goes for customers.
Customers do not buy products, but buy profits, which are profits derived from the products they buy. The principle of reasonable distribution of maximum product profits is the only unchanging law. An enterprise is not a welfare institution, so maximizing value for the enterprise is the most basic requirement of management. The change from development is the last word to making money is the last word.
The life of a product is limited. Constantly adding new products shows the strength of the company on the one hand, and the vitality of the company on the other. Eliminate products that are unprofitable and unsuitable for the market. Combined with the professional quality of the company's business personnel, the product should be adjusted in three favorable aspects: conducive to the development of the company, conducive to the sales of business personnel, and conducive to customer needs.
Products must reflect the company’s characteristics and take a differentiated path. On the one hand, there must be the company's brand products. A product can build a brand. Therefore, products must take the path of refinement.
3. The sales channels are perfect and the sales channels are sinking.
In order to ensure the completion of the sales tasks throughout the year, I usually actively collect information and summarize it in a timely manner, striving to develop markets in new areas to expand product market share. Reasonably and effectively break down goals.
The market in the three provinces of xx, xx and xx is the company's core competitive area. The sales team and sales channels must be improved in these three provinces. On the one hand, it is the allocation of personnel, and on the other hand, it is the integration of customer resources, which is the key area for customer staffing. It is necessary to set an example for the company here and establish a model market. Make cloning complex.
In other provinces and cities, the existing business personnel are mainly from the first department, and the focus is on looking for partners and some large agents. Companies that take the wholesale route have appropriately relaxed sales policies.
If business personnel develop the market on their own, the company will provide business support in the early stage, focus on training for one month, and provide technical support in the later stage and use three months for maintenance.
4. Long-term publicity and focused promotion.
Publicity is long-lasting, while promotion is short-lived. Promotion for a while, publicity for a lifetime. Focus on carrying out promotional activities to establish a reputation for products in a market, which is the meaning of the brand. Combined with the development and changes of the market and the epidemic, the product will be on the market to achieve the purpose of marketing momentum. Carry out various promotional activities based on local conditions for key products and key markets. Of course, the main focus of the work is still on product promotion and organizing various knowledge lectures. Use the company website to release products in a timely manner, and use the Internet to release product launch and other information
5. Self-improvement and rapid growth.
In order to actively cooperate with sales, I plan to study hard. Learn more about management and study more about sales. While doing a good job in sales, I plan to seriously study business knowledge, management skills and sales practice to improve my theoretical knowledge, and strive to continuously improve my overall quality and lay a human resource foundation for the further development of the company.
Employees’ work plan 2
1. Key points of electromechanical work in 20xx:
1. Establish and improve the electromechanical management mechanism, improve the electromechanical management system, and detail assessment standards.
2. Pay attention to the mine power supply system, transportation system (belt conveyor installation), safety monitoring and monitoring system, production system (mechanized mining equipment installation), water supply and drainage system, monitoring and monitoring system, communication dispatching system, safety Installation, progress control, quality assurance, and precise debugging of facilities and other mechanical and electrical equipment.
3. Do a good job in the standardization of mechanical and electrical equipment in mechanized mines, starting from equipment installation, strictly following the standardization requirements for coal mine mechanical and electrical equipment, and striving to achieve the goal in one step to meet the requirements of coal mine safety and quality standardized mines in Shaanxi Province.
4. Assist the company’s human resources department in establishing a comprehensive mining team and a transportation team.
5. Strengthen the training and assessment of electromechanical system personnel (including electromechanical department, comprehensive mining team, transportation team, boiler room), improve employees’ knowledge and skills, abide by operating procedures, and develop correct and good operating habits, Correct their habitual and general violations and establish safety awareness and quality standardization awareness among all employees.
6. Organize a technical competition to improve the technical quality of employees through technical competition, increase the enthusiasm of employees to learn knowledge and master technology, and cultivate technical talents for the mechanized production of our mine.
7. Establish and improve technical files for electromechanical equipment. Our mine’s large-scale electromechanical equipment must establish technical files, organize equipment technical data, draw system diagrams, equipment layout drawings and other drawings, so as to ensure that the coal mine successfully passes the Shaanxi Province Coal The Bureau of Safety Supervision shall make preparations for acceptance.
2. Mine mechanical and electrical equipment installation project progress plan;
1. Mine power supply system
(1) 35kv substation: external 35kv tower and rack The line will be completed in March, and the main transformer, capacitor compensation, arc suppression and other supporting equipment will be put into operation and commissioned in April.
(2) Ground cable trenches and well cables, 10kv cables in the ventilation machine room, 10kv cables in the main shaft drive machine room, 10kv cables in the office area power distribution room, coal washing plant, and boiler room 10kv cables are seamlessly connected between the old and new systems. Construction was completed in April, with the focus on ground civil works.
(3) The underground central substation and panel substations have completed trial operation and commissioning, and the new and old underground 10kv systems have been seamlessly connected, which will be completed in May.
2. Mine main transportation system:
(1) The main shaft belt conveyor is scheduled to be debugged in April.
(2) The 4-2 alley tape machine was installed on February 20th and debugged on March 20th.
(3) The 4-2 panel tape machine was installed on March 21 and debugged at the end of April.
(4) The 42101 working surface transportation trough belt conveyor was installed on April 1 and completed on April 30.
(5) The belt conveyor for raw coal loading and storage yard has Schenck installation.
3. Underground pipeline installation:
(1) 4-2 centralized return air lane will be completed by the end of March;
(2) 4-2 belt conveyor The transportation lane was completed on March 15;
(3) 4-2 auxiliary transportation lane was completed on March 5;
(4) The return air channel of the 42101 working face was completed on April 30
(5) 42101 belt conveyor transportation lane was completed on April 30
(6) 42101 auxiliary transportation lane was completed on May 20.
(7) The pressure-air drinking water self-rescue device will be completed in July.
4. Installation of fully mechanized mining equipment:
(1) Hydraulic supports, working face scrapers, shearers, transfer machines, equipment trains, electrical equipment, and communication control integration Installed on May 10th, commissioning and operation completed on June 15th
5. Installation of communication monitoring equipment:
Safety inspection monitoring system, mine pressure monitoring system, video monitoring system, dispatch communication System, wireless communication system, personnel positioning system, and broadcast telephone system were installed on February 25 and completed on June 15.
6. Safety equipment installation
(1) The underground pipeline of the yellow mud grouting system has been installed, and the ground equipment is determined according to the civil engineering project.
(2) Pressure The underground pipelines of the wind system have been installed, and the compressor room equipment is determined according to the civil construction project;
(3) The bundled pipe monitoring system is determined according to the mine construction project.
(4) Underground permanent refuge chambers, mobile nitrogen generators, fire prevention and fire-extinguishing mine chemical pumps are constructed according to the mine construction project.
7. Boiler room equipment:
The basic installation of supporting equipment in the boiler room has been completed and has passed the preliminary acceptance of Yulin City Boiler Inspection. The mechanical and electrical department has gradually improved during the operation, and the maintenance will be completed and handed over in April. Key acceptance.
3. Mechanical and electrical safety management
1. Plan goals:
(1) No minor injuries involving foot or hand collisions during mechanical and electrical transportation will occur.
(2) Eliminate one-pass and three-prevention accidents caused by electromechanical accidents.
2. Specific measures:
(1) Record the establishment and improvement of mechanical and electrical management institutions and complete staffing. Develop a job safety production responsibility system
(2) Earnestly carry out mechanical and electrical quality standardization work and lay a solid foundation for mechanical and electrical safety management in coal mines.
(3) Strengthen the investigation and management of mechanical and electrical safety hazards to eliminate safety hazards.
(4) Strengthen employee safety skills training, standardize job operating behaviors, and eliminate illegal operations.
4. Mechanical and electrical technology management
1. Plan objectives
(1) Establish and improve the technical archives information management system,
(2 ) Establish technical files for various types of electromechanical equipment, organize and standardize various technical data
(3) Strengthen the management of technical data for the installation of electromechanical equipment, and strictly implement the national safety and quality standardization requirements for mechanized mines.
2. Specific measures
(1) Supplement, modify and improve the electromechanical management system of Bayan Coal Mine according to the relevant regulations of governments and departments at all levels and the actual management status of the mine.
(2) Establish a coal mine standardized data archive room, equip it with a full-time technical data manager, and implement a departmental filing system for data related to large-scale mine equipment and major electromechanical systems.
(3) Carefully prepare various management systems and plans based on the mine's mechanical and electrical systems, equipment installation, use, and management status. The mechanical and electrical department and the mine designate dedicated personnel to check the implementation and conduct assessments.
(4) According to the safety and quality standardization requirements of mechanized mines in Shaanxi Province, carefully organize mechanical and electrical technicians to implement installation quality and establish standardized acceptance technical files.
(5) According to the "Coal Mine Safety Regulations" and mine design, draw mine power supply system diagrams, equipment layout diagrams, communication system diagrams, water supply and drainage system diagrams, safety monitoring and control system diagrams, transportation system and other drawings.
5. Mechanical and electrical equipment management
1. Plan goals
(1) Mechanical and electrical equipment management reaches the "9015" new quality standardization, and the coal mine's large fixed equipment intact.
(2) There is no failure of electrical appliances to explode.
(3) There is no technical aging equipment, and every electromechanical equipment has "three certificates and one mark".
(4) The installation process of mechanical and electrical equipment must be strictly controlled to ensure quality and be accepted in accordance with the national mechanized mine quality standards.
(5) Put an end to illegal operations and barbaric operations.
2. Specific measures
(1) Strictly control the selection, installation, use and maintenance of electromechanical systems and equipment. Equip the electromechanical department and mine with full-time equipment management personnel to implement electromechanical Equipment charter responsibility system.
(2) Each single installation project must be constructed according to the design and drawings, and joint review of drawings and technical disclosure records must be strictly implemented.
(3) The Mechanical and Electrical Department must ensure that each equipment installation project is Equipped with full-time technicians for on-site supervision and management.
(4) According to the newly installed equipment, carefully carry out equipment maintenance and upkeep work, and have a dedicated person responsible for management.
(5) The Mechanical and Electrical Department is equipped with full-time electrical explosion-proof inspectors who will conduct inspections and maintenance in accordance with regulations.
(6) Formulate and improve mechanical and electrical management systems, operating procedures, and penalty regulations.
6. Mechanical and electrical equipment installation quality and economic operation
1. Planning objectives
(1) The 35kv external line erection is constructed by Yulin Power Supply Bureau, and the main transformer is constructed by Shaanxi Construction by Zhongsen Installation Company. Colors required in accordance with national electric power industry standards
(2) The installation of the main transportation system (belt conveyor) shall be inspected and accepted according to the integrity standards of coal mine electromechanical equipment.
(3) The fire sprinkler system shall be accepted according to the standards of the Coal Bureau and the Work Safety Bureau
(4) The drainage system shall be accepted according to the standards of the Coal Bureau and the Work Safety Bureau
(5) Fully mechanized mining equipment shall be inspected and accepted according to the integrity standards of coal mine mechanical and electrical equipment
(6) Communication equipment shall be inspected and accepted according to the standards of the Coal Mine Bureau and Work Safety Supervision Bureau
(7) Safety equipment shall be inspected and accepted according to the standards of the Coal Mine Acceptance of standards required by the Bureau and the Work Safety Supervision Bureau
2. Specific measures:
(1) Organize the mechanical and electrical department to learn the integrity standards of mechanical and electrical equipment, and cooperate with the supervision company on-site supervision during the installation process to clearly understand the installation The person responsible for quality has clear and clear responsibilities.
(2) Cultivate and improve the technical quality of new employees in the mechanical and electrical department, comprehensive mining team, and transportation team during the installation and trial operation process. Find problems and solve them in time.
(3) Continuously improve the management system's deficiencies during the installation and trial operation.
(4) Complete the monitoring of technical data of large equipment.
(5) During the installation and trial operation process, check whether the economic operation of the power supply system meets national requirements and correct the parameters in a timely manner.
(6) According to the order of equipment installation, single unit debugging, system debugging, and coordinated trial operation of each system are carried out.
7. Technical training
1. Plan objectives
(1) All major mechanical and electrical positions in the mine must be known and understood.
(2) All mechanical and electrical positions in the mine with special types of work must hold certificates.
(3) The types of mechanical and electrical jobs must meet specifications, standards and be skillfully applied.
2. Specific measures
(1) Obey the unified arrangements of the mine employee training institution, establish training systems, plans and files according to the mechanical and electrical equipment installation schedule, and equip full-time management personnel and Part-time faculty.
(2) Check the certification status of mine mechanical and electrical management personnel and job types, communicate with the security inspection and human resources departments in a timely manner, and provide training for relevant personnel.
(3) Prepare an internal system training plan for the Mechanical and Electrical Department and strengthen the training of Mechanical and Electrical technicians
(4) Organize safety knowledge training and job business knowledge training for new employees
8. Mechanical and electrical management system:
In order to ensure the smooth development of mechanical and electrical work in 20xx, the following mechanical and electrical management system is established
1. Mechanical and electrical accident investigation and analysis system
In order to ensure the safe operation of the electromechanical transportation system and improve the safety awareness of all employees, all types of accidents that occur must be promptly and seriously analyzed and traced (adhering to the principle of "four no-misses"), so as to learn lessons from them and reduce the occurrence of similar accidents. this system.
Employees' opinions on work plans 3
Looking back on past work, I have learned from last year's experience and lessons for the supermarket work that is about to start. This year I have the following plans for my work. :
1. Inherit the tradition: Ensure that the purpose of the Love Supermarket remains unchanged. The first store continues to sell food and sell daily and school supplies, while the second store collects and sells donated items.
2. Regular work: regularly issue love coupons in various departments;
3. Pioneering innovation: In order to increase the popularity of the Love Supermarket and facilitate the exchanges between the students and the Love Supermarket, plans A love forum will be established on China Normal University’s bbs to update the trends of the Love Supermarket at all times, collect suggestions and comments from all parties on the Love Supermarket, and at the same time expand the influence of the Love Supermarket.
4. Internal construction: While building the Love Supermarket to the public, a public blog will be opened internally to facilitate communication within the Love Supermarket and promote the development of the Love Supermarket.
5. Special activities: In the second half of 20xx, the "Love Comes with Me - xx Festival" activity will be launched. During the activity, clothes will be carefully matched and displayed for sale. Sponsorships provided by a store will be sent to participants. There will be an on-site lottery draw for event participants, and the lucky ones will receive a discount card for a love supermarket store.
6. Expand the scale: Regarding weekend exhibitions and sales, due to the good effect of the exhibition and sales last semester, we will plan to expand the scale of the exhibitions and sales. We will set up multiple exhibition and sales points in the east and west districts, and sell them in the exhibition hall. At the same time, we will increase the promotion of love supermarkets. At the same time, the products of the first store will also be added to the display and sale array, which will not only increase the sales of the first store, but also attract a larger number of people to pay attention to and purchase the caring clothes.
7. External communication: We will communicate regularly with Zhongnan Finance University Love Supermarket. The forms include visits, interviews, and regular telephone and network contacts. In order to obtain a larger, more effective amount of information, we will establish a friendly relationship with the Love Supermarket of Zhongnan University of Economics and Law, communicate and communicate with each other, and obtain ways to improve the Love Supermarket.
Employees' opinions on work plans 4
In the new year and the new atmosphere, as the new year is about to begin, I will base myself on my own reality and objectively analyze my own problems and shortcomings. Combined with the actual development conditions of the county federation and our society, we will solve our own practical problems in a purposeful and targeted manner, focusing on the following aspects:
1. Continue to strengthen learning and continuously To improve my comprehensive ability and business skills, in a certain year, I will combine the actual work of my own work and plan to apply for the relevant subject examinations for the banking qualification certificate and the professional title qualification examination. In view of my own lack of progress, I will consciously improve Overall comprehensive quality.
2. Combined with the actual situation of our company’s service excellence project, we will continue to improve our professional skills, continue to practice basic skills diligently and not relax, constantly improve our comprehensive skills, service capabilities and marketing capabilities, and effectively improve own overall comprehensive quality.
3. Combine with the actual situation of the position, constantly explore ways and methods to carry out the work of the position, be based on reality, focus on the "same position" thinking of window contact points, fully understand the customer's mentality, be good at empathy, and actively explore the customer The methods and methods of maintenance and service are effectively implemented based on the current reality. Through the development of high-quality services, the loyalty and integrity of existing customers are continuously improved.
4. Proficiently master various business skills, especially computer operation, accounting business and other skills, strive to adapt to the development needs of the times, cultivate multi-faceted skills, and better practice the purpose of serving "agriculture, rural areas and farmers", I will continue to improve my business skills by reading more, learning more, and practicing more.
I will work hard to overcome my own shortcomings. Under the leadership of the leaders of the Credit Union, I will be based on my own reality, strictly obey the leadership arrangements, actively forge ahead, continuously improve my overall quality, and effectively perform my duties. Responsibility, be a good staff assistant, work together with all credit union employees, unite as one, improve the operating efficiency of our company, and make our own efforts to complete various goals and tasks in 20xx.
Employee Opinions on Work Plan Part 5
I work as a teller in xx branch. I joined Bank of China in 20xx and have been working as a front-desk teller for corporate business and clearing business. I am lucky enough to be a teller. I am very happy to be a member of Bank of China. I have always faced my work with a serious, positive, enthusiastic and courteous work attitude, performed my duties, and worked conscientiously in various positions with full enthusiasm.
It has always been my goal to participate in the reserve talent competition organized by the industry. I can contribute to the industry, improve myself, win customers' recognition of our work, and contribute to the golden paint of Bank of China. To add luster to the signboard, the following work plan has been formulated:
1. Unite and collaborate to increase team cohesion
Continuous improvement of business skills is inseparable from teamwork. While adding value to oneself, one must Strengthen your own business capabilities, have the courage to take on the responsibility of the backbone of the business, cooperate with the assigned work in the industry, drive all employees to focus on marketing, compliance operations, and strict internal control, lead the area from point to point, give full play to the spirit of collaboration, and enhance team cohesion. Face the increasingly fierce market competition with a good mental outlook and a tenacious fighting spirit.
2. Based on standardized services, strengthen service awareness
In daily business, the rules and regulations of standardized services must be kept in mind, and with excellent service awareness, understand the needs of customers Addressing customers' needs, being polite and courteous, and providing attentive service will make customers feel at home, increase customers' loyalty to our bank, and be conducive to exploring customer needs and the development of our bank. To improve service quality, we must start from the lobby and counter. We must build a professional service team to enhance the sense of responsibility, enhance service awareness, improve work efficiency, and use excellent business skills to complete counter work with high efficiency and high quality, reducing customers waiting in the lobby. time.
Employees' response to work plan Part 6
1. Work objectives
Ensure the smooth operation of education and teaching
Comprehensively improve the effectiveness of classroom teaching
p>2. Work Requirements
Teacher Training
1. (Teacher Ethics Training) Strengthen the construction of teacher ethics, organize professional ethics training, formulate basic codes for teachers, and prevent harmful behaviors Things that harm teacher ethics and school ethics occur.
2. (Skills training) Organize experience exchange activities for teachers and strengthen the training of new teachers. And set up relevant teacher training courses
Teaching development
1. (Lesson preparation) Strengthen collective lesson preparation and focus on actual results. The collective lesson preparation implements the subject leader responsibility system, advocates weekly lesson preparation, weekly inspection and acceptance system, resolutely puts an end to the phenomenon of not preparing lessons or making up lesson plans after class, and organizes selection activities for outstanding lesson preparation teachers.
2. (Teaching) Strengthen the construction of lecture listening and evaluation systems, conscientiously carry out teaching and evaluation activities to ensure the quality of teaching. Conduct occasional lectures and evaluations every week, and regularly organize students to provide teaching feedback and make suggestions for teachers’ teaching.
3. (Homework) Strengthen the management of students' homework, standardize the arrangement of students' homework, and the homework setting must be scientific and appropriate. The homework review adopts a unified format. It is encouraged to assign exploratory and practical homework and avoid assigning mechanical and repetitive homework.
Characteristic teaching
1. (Multimedia teaching) Combining classroom construction with information technology to strengthen the integration of information technology and subject
teaching. Through the effective learning and use of information technology in the teaching of various disciplines, we can promote changes in the presentation of teaching content, students' learning methods, teacher teaching methods and teacher-student interaction methods, and create an environment for students' diversified learning.
2. (Practical teaching) Combine teaching with practice, such as learning knowledge through English summer camps, face-to-face physics and other practical activities.