Briefly describe the basic etiquette of nursing staff.
Briefly describe the basic etiquette of nursing staff. Medical staff will undergo basic etiquette training before officially taking up their posts. Good etiquette gestures are more conducive to enhancing the relationship between doctors and patients and making treatment more orderly. Let me give you a brief introduction to the basic etiquette of nursing staff. Briefly describe the basic etiquette of nursing staff 1
1. Understanding of nurse etiquette and language cultivation
Etiquette is the professional image of nurses. Dignity in appearance, speech and behavior, voice, appearance, and appearance are all helpful. To cultivate a positive attitude, develop a high degree of self-control and superb leadership skills, be respected and loved by others, and achieve amazing results in professional work.
Language is a tool widely used by people in social life to transmit information, communicate emotions, and communicate interpersonal relationships. It is the voice of the soul. The beautiful soul of nurses should be reflected through speech and behavior, leaving a lasting impression on patients. Create a good impression and gain the trust, respect and sense of security of patients.
2. Treat others with enthusiasm and courtesy, creating a good first impression
When the patient is admitted to the hospital, the nurse on duty will greet the patient, look directly at the patient, nod and smile in greeting, and send the patient to the ward. Let the patient rest, and the nurse introduces herself, introduces the environment, management doctors, diet and rest to the patient, and kindly informs the patient that she will provide thoughtful services to the patient, making the patient feel friendly and warm.
Due to environmental changes and the impact of disease, hospitalized patients may experience unpleasant, dissatisfied, even angry, melancholy and other emotions. In nursing work, nurses should fully embody the professional character of tolerance, consideration and patience, eliminate patients' unstable emotions, guide patients to actively cooperate with treatment and care, maintain a relaxed and happy mood, and enable patients to recover quickly and smoothly.
3. Standardized words and deeds are the bridge of communication with patients
When caring for patients, appropriate titles make the patients feel natural and friendly. Use honorific titles for the elderly, age and age. Children can be called by names similar to themselves, and children can be appropriately touched to reduce their sense of strangeness and fear. When talking to patients, nurses should treat others as equals and respect the patient's self-esteem. They should not only make the patient feel warm and friendly, but also maintain a certain degree of seriousness. Briefly describe the basic etiquette of nursing staff 2
Basic etiquette standards for nurses
Nurses should be neat and simple in appearance, dignified and elegant, and should not wear accessories (rings, bracelets, bracelets, etc.) that affect nursing operations. Earrings that exceed the earlobe), do not wear heavy makeup, and give people a friendly, dignified, pure and civilized impression.
Nurses’ uniforms should be neat, smooth and undamaged, and their name badges and nurse watches should be worn neatly. Neat and well-fitting nurse uniforms are a symbol of the nursing profession. The uniformity of clothing is the image of the hospital window. They should be kept clean and flat. The color of the underwear should be coordinated with the nurse uniform as much as possible. The collar, cuffs and skirt of the clothes should not be exposed, and the white trousers should not be too long. , do not roll up the trousers, wear the badge neatly and in the right position, do not put debris in the pockets, and do not wear any accessories outside the nurse uniform;
The hat should be neat and wrinkle-free, and fixed on the top of the head with a hairpin. The position is appropriate; the hair should maintain its natural color, neat and fresh. Short hair should not cover the eyebrows in front, should not be too much, should not cover the collar at the back, and should not cover the ears at the side; long hair should be neatly combed and tied behind the head, the bun should be of moderate height, the hair style should be elegant and dignified, and no fancy or weird headwear should be worn. Demonstrates passion for the profession and respect for patients.
Keep hands clean and fresh, no long nails, no nail polish, no rings; clean shoes and socks, color coordinated with nurse uniforms, wear nurse shoes, no High heels, high heels, pointed shoes, slippers. Speak softly, walk softly, close the door softly, and act softly.