Keep your head straight, your back straight, your chest slightly erect, your hips closed, your feet light and your speed fast.
Step 2 get on and off the bus
When you get on the bus, you should get into the car sideways, and don't put your head in first; When you get off the bus, you should also lean sideways, close to the door, put out one foot, support and move your body with your hands, stick out your head, stand up and leave slowly.
Step 3 squat
Squat posture should also be elegant and decent. When picking up a lower object or a landing object, you must not bend down and squat, but use a squat posture. The specific method is: one foot is in front, the other foot is in the back, the legs are together, the front foot is on the ground, the calf is basically perpendicular to the ground, the heel is raised, the sole is on the ground, and the buttocks are down.
Step 4 gesture
Gestures are indispensable actions in interpersonal communication, and action gestures can enhance expression and expression. The beauty of gestures is a kind of dynamic beauty, and the use of gestures should be standardized and moderate, giving people an elegant, implicit and polite feeling. The action requirements of gestures are: fingers are straight and close together, hands and forearms are in a straight line, elbow joints are naturally bent, and palms are tilted upward. Gestures should not be too big or too many. The use of gestures should have a swinging process, and the action rules are: first raise and then suppress, first leave and then stand, first right and then up. Be careful not to palm down, don't make a fist, and don't point with your fingers. These all imply disrespect. When using gestures, we should pay attention to the coordination with facial expressions and movements of other parts of the body, which can better reflect respect and courtesy.
5. Delivery and receipt
Sending and receiving things is a common action. You should give things with both hands and pick them up with both hands, showing respect and deference. Pay attention when handing things, if they are documents, business cards, etc. , the front should face the receiver; If it's a sharp object, point it at yourself, not at each other. Don't be careless when picking up things. Nod your head or say thank you when holding something with both hands.
6. Prohibited acts
Sneezing, yawning, stretching, picking one's ears and nose, picking one's teeth, burping, rubbing dirt and getting a manicure in front of guests are all considered uncivilized behaviors. When coughing or sneezing, cover your nose and mouth with a handkerchief and turn to one side. When spitting, spit in toilet paper or go to the toilet. Don't throw scraps of paper, peels, cigarette butts and other wastes. You should avoid social activities when you are sick. When you enter the door in rainy days, shine your shoes at the door first, and put rain gear outside the door or in the lobby.
Etiquette and Social Etiquette 2 The etiquette attitude of modern college students is not optimistic. Enterprises and institutions also reflect that college students have high scores, low ability and lack of manners, and need to strengthen their ability to handle things independently, deal with emergencies and communicate with people, especially in interpersonal communication and etiquette.
There are data showing:
Among the universities in China, less than 16.8% offer etiquette education courses, and only 47. 1% offer etiquette education-related courses. The number of etiquette teachers accounts for 5.3% of etiquette teachers, and etiquette hours account for less than 0.7% of all college hours. These data reflect the present situation of etiquette education for college students in China to a certain extent, which is not optimistic and should be paid attention to by the society and relevant government units. This study hopes to supplement the relevant theories about etiquette attitude through specific investigation and study, and at the same time attract the attention of all walks of life, especially school education, to college students' etiquette attitude and social behavior.
Research process: In this study, social behavior questionnaire and etiquette attitude questionnaire were used to conduct anonymous questionnaire survey on 23 college students in a medical college/KLOC-0 without basic information, and the scores and data of the subjects on the two questionnaires were obtained, and the data were analyzed by SPSS 16.0 software.
Research results and analysis: after analyzing the data, it is concluded that the overall level of college students' etiquette attitude scores fluctuates by 3.78 standard deviations, which is relatively stable in the upper middle part; The average score of social questionnaire is 9 1.32, which is in the middle level, with a standard deviation of 8.77, indicating that the social behavior of college students is uneven and fluctuates greatly. Independent sample t test showed that there was no significant difference between men and women. The results show that there is no significant difference in gender scores between the two questionnaires. Using one-way ANOVA, it is concluded that there is no significant difference in grade factors between college students' etiquette attitude questionnaire and social behavior questionnaire, that is, the level of each grade is equivalent. Further correlation analysis shows that the correlation coefficient is 0.442, which is significant.
It shows that college students' attitude towards etiquette is related to their social behavior, and its influence is positive, that is, college students with correct etiquette attitude correctly use etiquette knowledge in social behavior to achieve the purpose of normal interpersonal communication, and the effect is better than that of college students with incorrect or no etiquette knowledge. This is consistent with the research results of Lapier, Ripa, Kelly and Mill. However, its correlation is 0.442, which shows that college students generally don't realize the important role of etiquette in their social behavior, so they don't pay due attention to it. In addition, another possible reason for the low correlation is that there are many factors influencing college students' social behavior, and the attitude towards etiquette is only one of them. This is similar to Yuan Xinhua's research results in the inconsistency of attitude and behavior. Therefore, in the study and life of college students, we should not only consider a person's behavior from the aspect of attitude, but also combine other aspects, such as a person's situation at that time. Further regression analysis shows that college students' etiquette attitude has a significant predictive effect on their social behavior. The etiquette attitude of college students can significantly predict their social behavior, and its regression coefficient is 1.024. This is consistent with the research results of Kelly and Mill. The developed rational action theory can predict and explain behaviors and attitudes, which is consistent.
In Hua Teng's research, if an individual's attitude towards something is consistent with his emotional experience, then this attitude and behavior can maintain a high degree of consistency, and it will be more accurate to predict and infer related behaviors according to this attitude. This theoretical result has also been confirmed in this study. That is to say, treating etiquette correctly, using etiquette knowledge correctly and showing proper etiquette behavior can promote the production of good social behavior and be conducive to the production of normal social behavior.
Research conclusion: To sum up, the author draws the conclusion that college students' attitudes towards etiquette have an impact on their social behavior regardless of gender and grade, and the result is significant, with a correlation coefficient of 0.242 (P
Suggested measures: There is an old saying that "nothing can stand without learning etiquette", which emphasizes the communicative function of learning etiquette. How to improve college students' attitude towards etiquette, so as to improve the effectiveness of their social behavior, I think we can start from the following aspects:
First, strengthening the education of college students in schools and families and carrying out etiquette education are important means to establish a good school spirit. It is suggested that the school should give priority to college etiquette, supplemented by special etiquette knowledge courses. For example, focus on training junior and senior students in interview etiquette, government etiquette (also known as "office etiquette") and business etiquette, and arrange teaching content according to different majors, so that students can participate in fierce workplace competition as soon as possible with a better mental outlook after graduation. In the family, we should bring gifts, highlight the exemplary role of parents, create a family cultural atmosphere, and strengthen the sense of etiquette.
Second, strengthen the etiquette practice of college students. Human behavior is a process from motivation to effect, and it is also a process of continuous practice. Carrying out colorful etiquette education activities in colleges and universities has played a very good role in popularizing etiquette knowledge.
Third, treat foreign cultures correctly. Under the condition of market economy, foreign culture has both essence and dross. The openness of European and American cultures makes some students worship money too much and be selfish, because they have such misconceptions as "money is everything", "money is supreme" and "every man for himself, the devil takes the hindmost". This requires college students to treat foreign cultures correctly, consciously resist the influence of bad atmosphere, consciously improve their self-cultivation and consciously inherit Chinese national etiquette.
In addition, in daily life, we should always pay attention to our words and deeds, and if possible, we can carry out training in social behavior, and consciously make healthy and decent social behavior a habit, which is also a necessary condition for the formation of good manners and good social relations.
Etiquette and social etiquette 3 in interpersonal communication, elegant manners can reveal a person's good manners, increase a lot of impressions, and then win more opportunities for cooperation and acceptance and create wealth.
Manner refers to the activities and movements that people can obviously perceive in appearance, as well as the postures of various parts of the body in actions and activities.
1. Standing posture
Keep your head straight Eyes looking straight ahead, mouth slightly closed, neck straight, natural expression, a little smile.
Shoulder level. Relax slightly and lean back slightly.
Arm drooping. Put your shoulders flat, your arms droop naturally, and point your middle finger at the pants seam.
Stand straight. Chest out and abdomen in, hips tightened inward and upward.
Legs together. Stand up straight with your legs together and your heels together. The included angle between your feet is 60 degrees.
(2) Other standing postures are:
Fork-handed stance: cross your hands in front of your abdomen and put your right hand on your left hand. Stand straight. Men can separate their feet, the distance is less than 20 cm. Women can use a small T-step, that is, one foot is slightly forward and the heel is on the inside of the other foot. When standing for a long time, the body's center of gravity can be changed between two feet to slow down and reduce fatigue. This is a common acceptance gesture.
Standing posture with hands behind your back: that is, your hands are crossed behind your back, and your right hand is attached to the outside of your left hand and placed between your hips. When you are apart, your feet can be separated and combined, not beyond your shoulders and toes. The included angle between your feet is 60 degrees. Stand upright, chin closed, eyes straight. This kind of standing posture is elegant and dignified, which is easy to produce a sense of distance. If you change your feet to stand side by side, it will highlight the meaning of respect.
Standing posture with hands drooping: that is, one hand is placed behind the back and clings to the hips, the other hand naturally droops, the middle finger points to the pants seam, and the feet can be together or separated, or in a small T-step. Men often stand in this way, which is generous, natural and free and easy.
2 postures
(1) The standard posture should be:
Keep your head straight Eyes straight, chin closed, natural and peaceful expression.
Shoulders should be flat. Keep your shoulders steady to prevent them from swinging back and forth. Your arms should swing back and forth naturally, swinging back and forth for 30-40 degrees, and your hands should bend naturally, and the distance between them should not exceed one punch.
The body is straight. The upper body is straight, the abdomen is straight, and the center of gravity leans forward slightly.
Go straight. Toes slightly open, heel first landing, feet inward. Just walk away.
Moderate stride. When walking, the distance between the feet and the ground is about one foot long, that is, the heel of the front foot is one foot away from the steps of the back foot. However, there are still some differences in gender, height and clothes.
Keep your pace steady. The speed of travel should be even and balanced, neither fast nor slow. Under normal circumstances, the pace should be natural and slow, showing maturity and confidence.
⑦ Beware of bad posture. When walking, avoid the figure of eight and bow your back. Don't shake your shoulders, your arms are shaking your hands, don't twist your waist and hips, don't look around, and don't wipe your feet on the ground.
(2) Other postures are:
Step back. When you say goodbye to someone, you should take two or three steps and then turn around and leave. When you step back, you should rub your feet lightly on the ground and take a small step. Turn around first and then turn around.
(2) boot step. The leading step is a gait to guide the guests. When guiding, you should try to walk in front of the guest's left side, turn your whole body to the guest's direction and keep a distance of two steps. When going up and down stairs, turning or entering the door, you should hold out your left hand to prompt the guests to go upstairs and enter the door.
③ Turn and step forward. Turn forward. After one foot away from the turning direction touches the ground, immediately turn around with the sole of your foot as the axis, and then take the other foot. That is, turn left, turn right, turn left.
(3) Wear different shoes.
1 wear a flat bottom; Shoes are more natural, casual, relaxed and generous when walking. When walking forward, the heel should land first, and the strength should be even. Because shoes with enlarged soles are not tied, we should be careful not to be too casual. The stride is big or small, and the speed is fast or slow, which is easy to give people the impression of relaxation.
② When walking in high heels, the stride should be small, the heel should land first, and the feet should be buried in a straight line. When walking, you must keep your ankles, knees and hips straight, and hold your chest and abdomen up. Be careful not to bend your knees to keep your balance, because bending your knees and pouting your hips will make your posture look awkward and indecent.
3. Sitting posture
(1) lady's attitude
(1) Standard formula: reach the front of the seat gently, and your feet will become small T-steps. After left front and right back, your upper body will lean forward and sit down with your knees together. If you are wearing a skirt, when you sit down, you should put your hands together from top to bottom at the back to prevent wrinkling or exposing your legs because of the discount on the skirt. After sitting down, your upper body is straight, your shoulders are straight, your forearms are naturally bent, and your hands are crossed between your legs.
Forward extension: On the basis of standard sitting posture, extend one leg forward with no wings on the toes.
③ Forward crossing posture: On the basis of the forward extending posture, the right foot retracts, crosses with the left foot, the two ankles overlap, and the two toes touch the ground.
④ Qu Zhi style: the right foot is extended forward, the left calf is bent backward, the thigh is tightened, and the forefoot of both feet touches the ground, forming a straight line.
⑤ Back point: The legs are bent back, the toes touch the ground, and the knees are close together.
⑥ Side point: The two calves are inclined to the left, the knees are close together, the right heel is close to the inside of the left foot, the right palm is on the ground, the left toe is on the ground, and the head and body are inclined to the left. Pay attention to the thigh and calf at a right angle of 90 degrees, and the calf should be completely straight to show the length of the calf as much as possible.
⑦ Side hanging type: On the basis of side point type, the left calf bends backward with straight steps, the inside of the sole touches the ground, the right foot is raised, the left ankle is attached to the foot surface, the knee is parallel to the calf, and the upper body turns right.
⑧ Overlapping type: Overlapping type is also called "cross leg" or "standard leg brace". On the basis of the standard sitting posture, the legs are forward, one leg is lifted, and the leg socket falls on the knee joint of the other leg. Pay attention to the adduction of the thigh, stick it on the other leg, and point your toes down.
Sitting cross-legged is generally considered not serious and solemn, especially for women. In fact, this sitting posture is often used, because as long as we pay attention to the above two requirements, the calf is backward and the toes are downward, which is not only beautiful and generous, but also full of intimacy, which can fully show the elegance and charm of women.
(2) Male sitting posture
① Standard style: the upper body is upright, the shoulders are flat, the hands are placed on the legs or handrails, the knees are close together, the calves fall vertically, and the feet are naturally separated into 45 degrees.
(2) Protrusion: On the basis of the standard style, the two calves should be extended one foot forward, the left foot should be half a foot forward, and the toes should not be tilted.
③ Anterior crossing: The calves are extended forward and the ankles are crossed.
④ Qu Zhi style: the left calf bends backward, the forefoot touches the ground, the right foot extends forward, and the knees are close together.
⑤ Oblique crossing: the two calves cross and tilt to the left, the upper body tilts to the right, the right elbow is placed on the armrest, and the left hand holds the handle.
⑥ Overlapping: The right leg is stacked on the left knee, and the right calf is retracted and attached to the left leg, and the toes naturally droop.
sign
(1) The standard gesture should be: palm is naturally straight, palm is upward, fingers are close together, thumb is naturally differentiated, wrist is straight, so that hand and forearm are in a straight line, elbow joint is naturally bent, and it is appropriate to bend big and small arms at 140 degrees. Attention should be paid to femininity and fluency when shooting, so as to be left first and then right. Avoid rigidity and lack of charm.
(2) Common gestures
① Swing. It is often used to mean "come in" and "please". The practice is: fingers together, palms straight naturally, palms up, elbows slightly bent, wrists lower than elbows. When you start to gesture, you should lift from the front of your abdomen, swing aside with your elbow as the axis, and stop when your waist makes a 45-degree angle with the front of your body. Your head and upper body are slightly tilted to the side where you reach out. The other hand is drooping or behind your back.
② Swing forward. If you are holding something in your right hand or holding the door, you can use the forward swing when you need to make a "please" gesture to the guests. The way to do this is: put your fingers together, straighten your palms, lift your body from bottom to top, swing from front to right to waist height with the shoulder joint as the axis, and swing to a position 15 cm away from your body and not exceeding your torso.
(3) the cross arm swings. When there are many guests, you can move a little more when you say "please" and swing your arms. The way to do this is to lift your arms forward and upward from both sides of your body, and bend your elbows slightly to both sides. The arm pointing forward should be raised and straightened, and the other hand should be slightly lower. You can also swing your arms in one direction
④ Oblique pendulum: When the guests sit down, they should gesture to the seat. The method is: the hand should be raised from one side of the body, above the waist, and then to the hem, so that the big and small arms form a diagonal line.
⑤ Straight arm type. When you need to show the guests the way, use the straight arm. The practice is: put your fingers together, straighten your palms, bend your elbows from the front, swing in the guiding direction, and stop at shoulder height. Pay attention to the direction, don't point with one finger. Nine things are impolite.
What has been described above is the main classification of etiquette. In business activities, politeness is regarded as a "second language", also known as "paralanguage". The research results of Bert Whesdale, a master of body language, show that 65% of information is expressed through body language in interpersonal communication. In business communication, using beautiful body language can make the other party feel more real, vivid and easy to accept than using oral language.