The quality that managers should have, management is the core worker, besides directing others to create achievements, they also need to have some qualities. Good managers usually influence others by themselves. Let's look at the qualities that managers should have.
The quality that managers should possess is 1 1, and they are brave in taking responsibility.
There are two kinds of people in the world, one who tries to explain and the other who keeps showing. As a supervisor, you should try your best to show, explain less and dare to take responsibility. If something goes wrong, let's see if it's our own fault. When you are ready to ask your boss for advice, ask yourself first, have you shouldered your responsibilities, and is it necessary for you to enter the boss's door? In a word, we should always remember one sentence: if managers want to exert their management efficiency, they must be brave enough to take responsibility.
2. Seize every opportunity to cultivate talents.
Some managers, especially the middle managers in the company, are more common: they don't pay much attention to the ability training of employees in their own departments, and what's more, they worry that some employees with outstanding abilities will "cover their ears and steal their thunder", overshadowing their own abilities. Managers should undertake the mission of "employee training" in their work and attach importance to opportunity education. When managers find problems with employees' working methods and styles, they should promptly correct and make good use of this opportunity to teach employees the correct working concept.
It is wrong to think that education is the business of human resources department. A supervisor should take 70% responsibility for educating his subordinates, and only 30% responsibility depends on the human resources department, which only cares about basic education. The real supervisor should do professional education. Cultivating one's subordinates is of great benefit to the overall situation of the company and the career of employees. Managers can't just focus on personal gains and losses, and they will lose people's hearts over time.
3. Equal treatment and equal opportunities
The company system restricts the behavior of every employee and does not treat some employees specially based on personal preferences. You can't breed superiority because of division of labor. In some enterprises, the sales department has an extraordinary sense of superiority from top to bottom, because they think their department is a department that creates benefits for the company, so they should be cocky in the company.
As the top managers of the company, we should put an end to this phenomenon, because if this trend spreads wantonly, it will dampen the enthusiasm of employees in other departments. The manager is the helm of the company culture. If negative culture is found in the company, it should be eliminated from the source and set an example to avoid the situation of "privileged groups" in the company.
4, understand the subordinates, the length of choose and employ persons, teach students in accordance with their aptitude.
Managers should be more careful, study and deeply understand their subordinates, and judge everyone's character and ability from their behavior, actions, eyes, language and thoughts, depending on the strengths of employees and employers. Employees need the affirmation and encouragement of managers, who should assume the role of Bole, and each employee may become a swift horse in different fields.
Step 5 control your emotions
A mature manager should have strong emotional control ability. When a leader is in a bad mood, few subordinates dare to report their work, because they are worried that his bad mood will affect their subordinates' evaluation of their work and themselves. The mood of a top manager can even affect the atmosphere of the whole company. If he often loses control of his emotions because of some things, it may affect the overall efficiency of the company.
Step 6 establish prestige
In order to accomplish the mission better, managers should establish prestige, which is different from privilege. The establishment of prestige is to strictly practice the company culture and system without violating the company rules. In order to have a good relationship with subordinates, many managers hope that the atmosphere of the department is harmonious, but ignore the established system of the company, often conniving at subordinates and ignoring the terms of the system.
Managers often waver between "human feelings" and "systems". The result of a manager conniving at his subordinates will become disorderly management. The management should be the defender of the company system, and no one is allowed to destroy the company culture and system. The responsibility of managers also lies in the courage to use "law" to manage affairs and to severely punish those who ignore and despise the company system. Managers who proceed from the overall situation, do not seek personal gain, please or please, really consider the growth of employees, dare to "offend" employees and win their respect.
The qualities that managers should possess are 2 1 and innovative quality.
Innovation is the soul of a nation's progress and an inexhaustible motive force for continuous development. Innovation is the call of the times and the urgent requirement for leaders in the new century, new tasks and new environment. The former president of Intel once wrote that we are in an era of rapid development, and we are facing 80% crisis and 20% opportunity. As leaders, we feel the changes around us at any time. We know what is changing and how to adapt to it.
It can be seen that innovation ability has become the most important ability and primary quality that leaders must have. In essence, the meaning of innovation refers to all fields of human material civilization, spiritual civilization and institutional civilization, so as to be able to interact with others, see what they have not seen, think about what people have not thought of and what pedestrians have not done, and thus obtain innovative development and new breakthroughs in human civilization. Leaders only have innovative consciousness, innovative spirit and innovative ability, and only keep up with the trend of social development, grasp the pulse of the times, constantly study new situations, solve new problems, put forward new ideas and create new experiences.
In addition, the reason why leaders should have innovative spirit and ability is that they are not only ordinary innovators, but also innovative leaders. Only leaders who have innovative consciousness, spirit and ability, support and encourage innovation, take the lead in setting an example and promote innovation can shoulder the leadership responsibilities entrusted to them by the times and undertakings.
Innovation is the requirement of improving the quality of leaders, and innovation itself is an important embodiment of improving the comprehensive quality of leaders. Facing the requirements of social development, the innovation of leaders' own quality is manifested in the following aspects:
First of all, the innovation of ideas. The influence of traditional culture has been deeply rooted, but with the arrival of knowledge economy, the deepening of reform and opening up and the spread of international globalization, innovative ideas have shown infinite charm. Any innovation is not a patchwork of original ideas, but a breakthrough of original ideas.
For example, Leninism, as an innovation, shows that the bourgeois revolution can win first in a country; Mao Zedong Thought's innovation lies in that it points out a revolutionary road with China characteristics; Deng Xiaoping Theory's innovation lies in that it has found a construction road with China characteristics; Comrade Jiang Zemin's innovation in the requirements of "Theory of Three Represents" lies in answering the question of how to maintain the advanced nature of China in the era of peaceful development.
The leader's behavior is dominated by the leader's ideas. If the concept is outdated and can't adapt to the changes of the times, then the leader will inevitably be eliminated by the competitive society. On the contrary, if a leader can consciously break through the shackles of old traditional concepts and habits, constantly emancipate his mind and realize ideological innovation, then he will inevitably become a trendsetter of the times.
Second, the innovation of skills. With the rapid development of modern science and technology and the civilization progress of human society, especially with the advent of the information society and knowledge economy era, basic ability and general leadership ability alone can no longer meet the needs of the new era. Facing the change of social environment.
Leaders must have the ability to learn quickly in order to meet the challenges of the times. At the same time, we also need to have the ability to criticize. Leaders must have the courage to doubt and think independently. There is doubt before discovery, criticism before sublation, and confidence before creation. Leaders can only give others confidence if they have confidence in themselves. Leaders with critical spirit are more creative. Leaders must master scientific thinking and decision-making ability.
Modern leaders cannot think in the traditional way of thinking, nor can they make decisions only by experience. Modern leaders must learn the scientific knowledge of thinking and master modern thinking theory. Give up empirical thinking and learn scientific thinking; Give up one-way thinking and plane thinking and adopt multi-directional thinking and three-dimensional thinking; Open your own free and unrestrained thoughts and look for favorable factors in the complicated situation.
On the basis of fully grasping accurate information, we should follow the theory, principles, procedures and methods of scientific decision-making to implement decision-making. It is necessary to ensure the correctness of the decision-making scheme through the democratization and scientification of the decision-making process.
Third, update and adjust the knowledge structure. The knowledge level of a leader does not depend on how much knowledge he has, but on his profound knowledge and proficiency, and whether the knowledge structure is reasonable. As a leader's knowledge structure, it refers to the combination way and combination way of all kinds of knowledge mastered by leaders.
The knowledge of a leader has a great influence on whether he can realize the optimization and innovation of leadership knowledge. Leaders should be good at establishing their own unique knowledge structure, unique knowledge and unique functions. Unique functions can help leaders form their own unique creative style and charm.
Leaders' knowledge should be constantly enriched, updated and adjusted with the development of society, the update of information and the change of work, so as to conform to the trend of social development of the times, keep pace with the times and always walk in the forefront of the times.
Today's society is always in an environment of fierce competition. Survival of the fittest is not only the natural law of biological development, but also the law of social and economic development. Leaders must keep keen insight into new things, be aware of them, be imaginative, be open-minded, and be good at putting forward bold and novel ideas. Dare and be good at reform and innovation, seize opportunities, give full play to subjective initiative, and constantly explore new ways and methods.
2. Moral quality
Modern society is a prosperous world, and it is difficult to maintain poverty because of prosperity. Modern society is also a lively world, which makes people feel lonely because of the excitement. In the past, people paid little attention to the ethical basis of leaders' leadership behavior and the moral value of these achievements. Only when leaders are in trouble will their moral quality receive much attention. For example, the Enron scandal in the United States or the case of Gu, the former chairman of Kelon, made people realize how important the moral quality of leaders is.
Moral quality refers to the overall spiritual connotation formed after a certain group or organization or even the whole society internalizes into the value standards and value judgments, moral norms and moral requirements that regulate the relationship between people in a certain period of time. It is a kind of leadership spirit quality full of value content and subjective orientation. Moral quality is an important source of unhealthy trends and corruption.
If the quality and taste of moral quality cannot be guaranteed, the individual leader, even the whole leading group and the whole superstructure will quickly decay and collapse. In this case, no matter how excellent other leaders are, they can't save their own destiny. Without external attacks, they may self-destruct because of moral problems.
The moral quality of leaders is the quality that leaders consciously abide by social norms and abide by the professional ethics of leadership activities. The moral quality standard of leaders is higher than the general professional ethics, and the requirements are stricter than ordinary people. Only when leaders have morality can they have influence and appeal, and then they can achieve their leadership goals.
Excellent moral qualities include: first, a sense of responsibility. While enjoying the corresponding rights, leaders pay corresponding labor and assume corresponding responsibilities and obligations; The second is tolerance. Only when leaders are open-minded and tolerant of people, dialogue and things can they unite from top to bottom and become successful leaders. The third is honesty. Honesty is the most basic requirement for leaders. Leaders should regard honesty as the treasure of their lives and be honest, sincere and credible in interpersonal communication; The fourth is trust.
Leaders should fully trust their subordinates, let them complete their tasks with confidence and boldness, and give full play to their roles; The fifth is honesty. Leaders should correctly treat the power in their hands, truly understand "what to do with power, what to strive for", and earnestly be self-denying, honest and clean.
Moral quality is an indispensable internal quality of leaders, which permeates every link of leadership activities. As a leader, the level of moral cultivation should be high, and efforts should be made to bring out a good style of work, carry forward good traditions, serve people with virtue, build prestige with virtue, be diligent with virtue, drive one party with virtue, and influence one party with virtue. Judging from the means of leading activities, there seems to be no moral or immoral problem, but the choice of means must meet the moral requirements and have a high sense of responsibility for society and mankind.
If the means chosen are improper and do not conform to social norms, they will be condemned by public opinion and blamed by conscience, which will eventually lead to failure. For example, when Qiu Xiaohua, the former director of the National Bureau of Statistics, held a leading position in the National Bureau of Statistics, he accepted cash from unscrupulous business owners and his life was corrupt. He was suspected of bigamy and became a prisoner. Because of his immoral behavior, the National Bureau of Statistics encountered a serious crisis of confidence.
The qualities that managers should possess are 3 1, respectable personality charm, integrity and appearance.
Excellent managers are honest and trustworthy. They often treat people equally and do things fairly. No black-box operation; Nor will it "smear candied fruit" in person and "stab a knife" behind it; And I won't do anything against moral standards.
Managers with this trait often make people feel "safe" and gain the full trust of others.
2, modest and prudent, good at learning.
Excellent managers will not take their existing knowledge and skills as management capital. They are often modest and prudent, and are willing to learn from their superiors, colleagues and subordinates. And master the guidance of management theory, and establish a reproducible management system suitable for the team through the mastered knowledge.
Managers with this feature are often very capable and can constantly improve their abilities.
3, innovative ideas, not satisfied with the status quo, but not divorced from reality.
Excellent managers are not satisfied with their current performance, they all have higher goals and pursuits. They are not satisfied with the status quo, but they will never be divorced from reality. They always strive for higher and further goals step by step. They know very well what their future will be like and what their imagined future will be like.
Managers with this trait can often think of things that ordinary people can't think of, and there is always a spark of new thinking.
4. Strong interpersonal coordination skills, caring for subordinates and knowing how to cherish talents.
Excellent managers not only have interpersonal coordination ability, but also are good at respecting and caring for subordinates. They often regard their colleagues as "brothers" and know how to cherish and care for their "comrades-in-arms" who live together and work together day and night. Strong coordination ability enables them to ask for resources from the upper level and political achievements from the lower level, express their ideas skillfully, let their superiors agree with your ideas and let their subordinates carry out your instructions.
Managers with such characteristics often make their subordinates feel "at home", which makes everyone pay more actively, proactively and without regrets.
5. Be strict with yourself, serve others with actions, be lenient with others and be willing to endure.
Excellent managers are open-minded, tolerant and patient. They are good at caring about the difficulties and interests of others, and are good at "digging thorns and planting roses". And they won't let themselves be independent of various rules and regulations. They often lead by example and use their own practical actions to influence and drive people around them.
Managers with this characteristic are often "upright and upright, and can't do things without orders", which is easy to form good interpersonal relationships and can often get the most sincere support and help from others when needed.
6. Pay attention to details, but don't stick to details.
Excellent managers are good at paying attention to the details of things and observing people and things around them. They are good at grasping the crux of the problem and "killing" the problem in the bud; Although they are good at paying attention to details, they don't stick to details too much, and they don't care about other people's small mistakes or mistakes.
Managers with this feature can often greatly reduce the occurrence of "problems" and their daily management work will be orderly.
7. Work hard, but don't be "perfect" in everything.
Good managers know that business and scientific research are different. Scientific research focuses on the pursuit of rigor and Excellence; Business focuses on the pursuit of efficiency and input-output ratio.
Excellent managers do things with great care, but they are also very clear about what needs to be "perfect" and what can "almost" reach the basic standards.
Managers with this trait can often "do things right" and create value more easily than ordinary people.
Be calm, but don't be indecisive.
Excellent managers have the characteristics of calmness. They are good at considering many aspects of things or stakeholders involved in problems, and are not easy to act on impulse.
Good managers are calm, but they are not indecisive. They often make decisive decisions or clarify their views after careful consideration.
9. Arrange work through consultation and rarely give orders.
Managers are not "supervisors" who give orders. A manager who can let his subordinates "follow" actively depends on his or her personal charm and leadership, not his or her "rights".
Excellent managers rarely give orders to their subordinates, and they often arrange and arrange their work by consulting with their subordinates.
Managers with this trait can often make subordinates really "willingly" complete the assigned tasks, and such managers can often create a harmonious and United team atmosphere.
10, with keen insight
Excellent managers have keen insight, can find problems from clues, track problems, propose solutions, find systems or methods to improve work efficiency, identify employees' resignation intentions, employees' dissatisfaction with work and management, and maintain certain sensitivity to things around them.
Managers with this feature have a keen sense of smell to identify risks, which can avoid risks and reduce unnecessary losses.