It is in the medical and health care work that both doctors and patients scientifically guide the diagnosis and treatment of patients' injuries through various communication channels and all-round information, so that both doctors and patients can form a consensus and establish a trust and cooperation relationship, and achieve the purpose of safeguarding human health and promoting medical development and social progress. The communication between doctors and patients is different from ordinary interpersonal communication. When patients see a doctor, they are particularly eager for the care, warmth and consideration of medical staff, so they are more concerned and sensitive to the language, expressions, gestures and behaviors of medical staff. This requires medical staff to change their hearts and feelings for truth and think and deal with problems from the standpoint of patients.
Doctor-patient communication is a kind of communication between doctors and patients in the process of diagnosis and treatment, in order to treat patients' diseases and meet their health needs.