Workplace etiquette that graduates must know.
Instrument clothing
1, shirt: neckline and cuffs are clean. Fasten the discipline button, not the sleeve.
2, tie: straight and neat, not crooked and not wrinkled, not too gorgeous and dazzling.
3, suit: neat and straight, not too gorgeous. Don't put your pen in the top pocket, and don't bulge all your pockets because you put your wallet, business cards and other items.
sitting position
Man: Generally, you sit on the left side of the chair, close to the back of the chair, with your body straight and your hands straight or gently on your knees. Don't cross your legs
Female: Feet crossed or put together, hands lightly on knees, mouth slightly closed, smiling, eyes fixed on the speaker.
go on foot
Man: Hold your head high and walk steadily. Avoid eight steps.
Lady: Keep your back straight, your feet parallel, walk softly and naturally, and avoid affectation. You can carry a leather bag on your right shoulder and a folder in your arm.
Shake hands; Shake hands (noun)
1, clean hands, say hello before shaking hands. Hold out your right hand, palm vertical, fingers together, and shake hands for about 3 seconds.
2. When shaking hands with many people, follow the principle of respecting first, being humble first, and being young first.
If you are wearing gloves, take them off before shaking hands. Never shake hands with gloves, and never wipe your hands after shaking hands.
4. Look at each other when shaking hands, not at others. Use moderate strength to avoid dirty, wet and cold hands and excessive strength.
5. Shake hands with the opposite sex lightly and for a short time. Don't shake hands or hold hands for a long time.
introduce
self-introduction
A, do not interfere with other people's work and communication.
B introduction: company name, position and name.
C, give each other a chance to introduce themselves.
Introduce others
A. Order: Introduce junior, junior, male and unmarried to senior, senior, lady and married respectively.
B, when introducing, don't just point at people, but palm up, thumb slightly open, fingertips up.
C, the introduced person should face each other. After the introduction, shake hands with each other, such as: hello! Nice to meet you!
D, avoid excessive praise for someone, especially women.
address
1. International practice: address a man as a gentleman, an unmarried woman as a lady, and a married woman as a lady.
2, according to the administrative position, technical title, degree, occupation to call.
business card
1. Submit the business card with both hands, put it on the palm of your hand, hold it with your thumb, and hold the reverse side of the business card with the other four fingers. The text of the business card is facing each other, while reading it, and at the same time expressing friendly feelings with honorifics.
2. Pick up the business card: take it with both hands, read it carefully, and then put it on the top of your business card holder.
3. When exchanging business cards at the same time, you can hand the business cards in your right hand and pick them up in your left hand.
lift
1, press the elevator to let others in first. If there is more than one person, you can enter the elevator first, press "Open" with one hand and press the side door of the elevator with the other hand.
2. After entering the elevator, press the number of floors that others want to go to.
3. Face the guests sideways. If there is no one else, you can say hello. If there is anyone else, ask which floor to go to and help press it.
Telephone etiquette
When you answer the phone, you represent the company, not the individual, so you should not only speak in a civilized and gentle tone, but also let the other person feel your smile. At the same time, don't forget to make a detailed phone record of every important call, including the time of the call, the company and contact person who called, the content of the call, etc. , so as to lay a good foundation for future business.
Greeting etiquette
When a guest visits, you should take the initiative to get up from your seat, take the guest to the living room or public reception area, and bring him drinks. If you are talking in your own seat, be careful not to speak too loudly, so as not to affect colleagues around you. Remember, always smile.
Business card etiquette
When handing a business card, hold the two corners of the card with your thumb and forefinger so that the front of the text faces the other side. When receiving a business card, use both hands and read the contents carefully. If you talk to the other person next, don't put away your business card. You should put it on the table and make sure it won't be crushed by other things. This will make the other person feel that you value him very much. When attending a meeting, you should exchange business cards before or after the meeting. Don't exchange business cards with others without authorization during the meeting.
Introduce etiquette
The etiquette of introduction is generous and decent behavior. The principle of introduction is to introduce from low level to high level; Introduce young people to old people, unmarried people to married people, men to women and locals to foreigners.
Etiquette of shaking hands
A pleasant handshake is firm and powerful, which can show your confidence and enthusiasm, but not too hard and for too long, just a few seconds. If your hands are dirty or cold, or there is water or sweat, it is not suitable to shake hands with others. Just explain why you don't shake hands. Women should take the initiative to shake hands with each other and shake hands without gloves. Besides, don't shake hands with others when chewing gum.
Office etiquette taboos that graduates must know.
1. Play mobile phone in front of everyone.
Kristi Pearson, the author of The Cost of Bad Behavior, said that one of the most common complaints of employees in any country is to see colleagues playing with his pda multifunction phone in front of them, especially during meetings, which is really annoying. Ironically, people who complain about others often can't get rid of this problem themselves.
2. Eat strong food in the office.
If you eat some popcorn in the office in the afternoon, no one should object, but if you always make the room smell of burnt coffee, that's another matter.
Discuss problems in the corridor
When you happen to meet the colleague you are looking for in the corridor, you shouldn't chat there for a long time, because other colleagues are still working, and they may not be as interested in this person's words and deeds as you are.
4. Use too many abbreviations when writing letters.
When you use too many short messages such as "cul8r" in your letters, you can hardly expect to leave a good impression on your customers. The same is true of cover letters. Once, the president of a company received a cover letter full of abbreviations, 70 of which were abbreviations in the letter of 140. This inevitably makes the president feel that job seekers are either uneducated, incompetent or have no intention of getting the job at all.
5. Ignore the fruits of others' labor
Everyone hates inviting others to help, never thanking them in time, or ignoring the hard work of colleagues. In the workplace, such unpopular people often leave their jobs or have nothing to do with them at all.
6. Improper use of intimate language
It's no big deal to send your nickname to your lover or close friend. It is inappropriate for the boss of the client company to call you that. Words like xoxo (kiss and hug) are still only used between family members.
7. The perfume is too strong
If the whole office smells like your perfume, it seems that you are too overbearing and rude.
8. Wear casual clothes to work on holidays
For some employees who need to work in front of the computer all day, they may think it's okay to wear tight jeans, long-sleeved sweatshirts and slippers to work. Because you are facing a computer, not a person. But if you are called to a meeting by the boss at this time, you will be dumbfounded.
Say hello to ...
Interpersonal relationships in the workplace, starting with greetings, can narrow the distance between people.
When I meet my colleagues at work, I say hello and show my respect, so as to close the distance between them and establish daily relations.
Some employees, in particular, don't like meeting the boss, just like a mouse meeting a cat and waiting for the boss to leave.
It's not good. Say hello to the boss generously, just like meeting colleagues. Ask "yes".
Both colleagues and bosses bowed their heads and pretended not to see it. Never use this trick, it will be very unfriendly.
Privacy. Just working in the company, remember, this is a small society with a small interest chain. Don't forget this string, because it is not your own. If you forget, you will die in embarrassment. If someone has told you, you can't be wrong.
Colleagues working in the same company, especially those in the same hall, will forget this "social relationship" for a long time and complain to colleagues about someone or the boss or the company.
If you are lucky and meet someone with good professionalism, that's fine. If the more he (she) has no heart, tell the client what you said, and the more troublesome it will be to get along with each other in the future.
There is also a good professionalism that I didn't tell anyone. One day, when he (she) becomes the boss, he (she) will definitely not dare to reuse you. After all, you love to complain, and the boss wants his subordinates to be like wolves, and they don't like people who always complain or gossip.
privacy
No matter the size, it is extremely dangerous, and it is easy to cause disputes between colleagues and even escalate fights. Therefore, in the workplace, there is definitely nothing wrong with talking less and doing more.
Dress
In the workplace, just pay attention to the appropriate image. Usually a little bigger.
The company has work clothes, so there's nothing to say.
If the company doesn't, try to pretend to be normal at work.
Women, try not to wear low-V or transparent clothes, especially in summer.
Although the times are open enough now, with food and drink and high vision, we still have to take care of others' working mood.
No matter men or women, red hair, green eyes, wearing gold and silver, these "personal" things are advised not to appear in the office. After all, this is not a home, a place for dating, a party, or a public place, so we need to exercise restraint.
telephone
Making phone calls is the most common thing in the office. Not too much
Talking loudly affects the work of colleagues around you and interrupts their thinking.
Sometimes, especially when I meet another project, I talked for a long time without results. Today, I suddenly said that it was OK.
Such a happy event, I temporarily forgot my colleagues around me and laughed loudly. Although understandable, colleagues will still regard you as a monster.
If the phone is long or your voice is loud, it is recommended to talk outside so as not to disturb colleagues around you. Especially when there are many telephones and the call time is long, you should pay special attention, otherwise people will think that you are using the company telephone to talk about private affairs.
business card
It is a common etiquette to exchange business cards in the workplace. This requires
Pay special attention, because through business cards, you can accurately understand what the other party is doing.
Business cards are usually in duplicate with words printed on the front. After receiving the business card, it is recommended to have a quick look, especially the position, company and surname. At the same time, put the business card on the desktop in front of you to facilitate the next communication and not call it wrong.
Especially the company, position and surname of the other party, if the name is wrong, it will leave the other party with a feeling of disrespect. Some people have a straight temper, so I will correct you right away. If the correction is still wrong, I guess there is no need to talk about it.
The above workplace etiquette is more common. In the actual daily workplace, there are such things as arranging the exact time for the other party to talk about the project, shaking hands, helping people press the elevator, helping others, men smoking, toasting, seats and parking spaces.
Being supercilious, confident and generous, observing bit by bit, workplace etiquette is not that difficult.
Introduce etiquette
Introduce etiquette
Etiquette of introduction is also commonly used in the workplace, and the law of introduction is opposite to the law of handshake. Introduce young people to older people first; Introduce people with low positions to people with high positions first; Introduce the man to the woman first. If a woman with low status is with a man with high status, introduce the woman with low status to the man with high status first. If we divide several people with low positions into high and low positions, we should first introduce the people with relatively high positions among them.
Some people are used to introducing leaders first, thinking that it is respect for leaders, but it is actually wrong. The leader must first know who is in front of him. There is an exception, that is, only the leaders are introduced, and no one else is introduced. When introducing, don't point your finger at the person, but point your palm up at the other person. Never call the wrong person's name and position. If the deputy and the deputy are present, be sure to introduce them clearly.
Handshake etiquette
Handshaking Etiquette Handshaking Etiquette is applicable to almost all kinds of greetings, but the handshake should follow the principles: people with low positions should not take the initiative to shake hands with people with high positions; Younger generations should not take the initiative to shake hands with their elders; The rule that men should not shake hands with women. If a woman with low status meets a man with high status, a woman with low status should not take the initiative to shake hands with the man with high status. As a newcomer in the workplace, you are generally a junior. Don't take the initiative to shake hands with others.
When someone shakes hands, it is customary to shake hands gently. In fact, it is a rude behavior, which easily makes the other party feel insincere and perfunctory. In addition, when shaking hands, don't put your other hand in your pocket, shake your body and look at each other.
meeting etiquette
If there are no special requirements for meeting, eating and riding etiquette, in principle, the most important person should sit in the main seat. In a meeting, if the number of people on the rostrum is odd, the middle position is the main seat, and the most important person is seated. The two sides are symmetrical and arranged on both sides in the order of left high and right low. If the number of people on the rostrum is even, among the two positions in the middle, the left is the main seat and the right is the secondary seat, and then it extends to both sides, which is also sorted according to the principle of high left and low right. The main seat of the dining table is usually the seat facing the door, and then others sit on both sides according to their positions, usually with the left high and the right low. When riding a car, if the owner drives by himself, the passenger seat is the most distinguished position. If there is a full-time driver, it is the co-pilot. The position in the back is the most distinguished position. If a person with a high position drives a car, a person with a low position should sit in the co-pilot position and accompany the leader.