Tingting's posture shows that the nurse is tall and handsome.
Beautiful posture is based on correct standing posture. Correct standing posture can relieve fatigue and give people a relaxed and happy feeling. Stand up straight, straight and steady.
Quite: head should be straight, eyes should be straight, neck should be straight, back should be straight, expression should be natural smile, jaw should be slightly retracted, shoulders should be abduction relaxed, arms should naturally droop, palms should be inward, hands should naturally hang down at both sides of the body, fingers of the left hand should gently hold the right hand, and thumbs of both hands should naturally bend inward and cross in front of the lower abdomen. Standing posture indicates professional humility and "being ready at any time".
Straight: the spine should be perpendicular to the ground as far as possible, chest out, abdomen in and legs in.
Gao: When standing, raise your body's center of gravity as high as possible, hold your head high and hold your breath, showing Tingting is tall and handsome. Show humility and respect for the patient's thin body when seeing him off.
Steady: Heels together, toes apart, angle of 60 degrees, center of gravity between feet. You can also stand in the position of "D".
When standing for a long time, you can support it with one leg and relax the other leg slightly to keep it natural and easy-going.
Taboo gesture
It is forbidden to hunch over, shrug your shoulders, hold your chest and abdomen, pout and bend your knees, stagger, cross your legs or put your hands in your pockets, giving people the feeling of perfunctory, contempt, carelessness and laziness. It is forbidden to put your hands in your elbows or pockets and lean lazily against the patient's bed, wall or elevator. Put your hands behind your back or in your pockets and ignore each other. Turning around can show disgust and contempt. Turning your back on the other side can be understood as "dismissing".
The stable and correct sitting posture shows that nurses are modest and dignified.
Nurses should sit up straight at work. "Sitting like a clock" means that when people sit up straight, their trunk is straight, which makes people feel stable and comfortable. Nurses should always show their sense of service. They should not sit at random in the nurse station and ward, and should not show burnout, fatigue and laziness. When sitting and talking with patients, stand up straight to show respect or interest in the conversation. When you sit down in a dress in summer, you should first smooth your back dress naturally from top to bottom, with your upper body leaning forward slightly and your head and neck slightly raised. No matter whether the seat has a backrest or not, the back should be straight, the arms should be relaxed, and you should sit quietly in front of the chair for 2/3 ~ 3/4, with your knees together and your calves retracted. Put your hands lightly on your knees or on the armrests of your chair, sit quietly and adjust your posture, and sit on formal occasions. When sitting, you should turn your back to the seat. If you are far away from the seat, you can move your right foot back half a step, and then sit down gently after your legs touch the edge of the seat. Maintaining a beautiful sitting posture reflects a good education of modesty and dignity.
Taboo sitting posture
When sitting down or standing up and walking, the movement is too loud to make a sound; Sit down, your back is slack or too backward; Legs too open; Lean back and hold your chest with your hands; Shake your legs or put one leg on the other; Hold your head high on people or put a tripod on your own seat or someone else's seat; Lift your feet so that the other person can see your soles; Sitting on a desk, an arm of an office chair or a hospital bed; Hands between thighs or under thighs or behind head; Sitting there, leaning too forward; Hold your chin with your hands or play with clothes, fingers, dig your ears and nostrils, make small moves, etc. When sitting down, don't be polite to your elders, sit down first; Sit in a chair and move, etc.
Elegant and graceful squatting posture shows the professional quality of nurses.
When a nurse squats, she should pay attention to the essentials of squatting posture with her left foot in front, her right foot behind, her feet together and her hips down. Don't let her bend over or bend her hips to face the patient, and don't go to the bathroom with her legs parallel and apart. Show gentleness and respect to patients. When bending down to pick things up, you should be close to the object, kneel down with one foot back, hold the skirt hem with your left hand, and pick things up with your right hand to keep it beautiful and labor-saving.
Walking out of the dynamic beauty of nurses with light and agile gait
The elegant, agile and steady walking posture of nurses will give people a dynamic aesthetic feeling, and that energetic and light mental state will attract people around them. Walk in high spirits, head straight and shoulders flat, eyes straight, chest out and abdomen in, toes forward, walking track straight, with a stride of about 30cm (generally one foot long), and a gentle and even gait. Walk quietly, lightly, steadily, and show maturity and self-confidence when patrolling wards and performing surgery. Even if there is an emergency rescue or a call from the ward, it is strictly forbidden to run in a panic. It can speed up the pace lightly and smartly, showing that a professional nurse is anxious for the patient, and her work is tense, orderly and busy, so as to increase the patient's sense of security.
Taboo behavior
Shake left and right when walking; Unstable body center of gravity; Bend over; Look forward and look back; Internal splayed foot or external splayed foot; Back of hand, elbow and hip; In the ward, you are flustered and you are anxious; Or lazy gait, procrastination.
Method for pus therapeutic cart
Nurses should give people a sense of beauty and security when pushing various vehicles, and pay attention to natural beauty, stability and safety in use. When pushing the cart, the nurse should hold the sides of the cart by hand, lean forward slightly and move forward lightly, instead of dragging the cart by hand, which not only looks unsightly, but also brings noise to the ward. Stop the car before entering the ward, and gently push open the door with your hand, so as to push the cart into the patient's bedside for surgery. It is forbidden to hit the door with a therapeutic car.
Keep the posture of the medical record folder
Hold the middle of the right lower edge of the medical record clip, gently place it on the chest of the same side, slightly abduct, and the other hand naturally droops. When reading the medical record folder, the thumb and forefinger of the right hand slide from the gap to the edge and gently turn it up.
Terminal treatment plate posture
When holding the therapeutic tray, the nurse should hold the bottom edge of the therapeutic tray 1/3 with both hands, with the thumb at the edge of the tray, and the other four fingers naturally hold the bottom of the tray separately. The inner edge of the intervertebral disc is about 3∽5cm away from the trunk, the elbow joint is bent less than 90 degrees close to the trunk, and the forearm is forced together with the upper arm and hand. Pay attention to keep the center of gravity of the treatment tray stable. Don't kick the door when you open it, but gently push it open with your shoulder or elbow.
Guide the patient with correct and elegant gestures.
Gestures have a strong psychological tendency and expressive force. Guiding guests or patients with correct and graceful gestures can show the etiquette quality of nurses. Nursing is a service industry. If we neglect gesture etiquette in our work, pointing with our fingers and gesticulating with our hands, it is easy to make people feel rude. When introducing the ward environment, we should use the correct guiding posture gracefully. Raise your left hand or right hand to your waist, put your fingers together, open your thumb slightly, and palm up, which is a respectful voice to express "respect" and "please". With the elbow as the axis, the right hand can swing one arm or two arms horizontally and extend the arm in a certain direction. When going up and down stairs at the corner of the corridor, you should inform patients or guests in advance, and use gestures to indicate "Please turn right", "Please go upstairs" and "Please watch your step". Through the correct guidance of nurses, guests or patients can reach their destinations safely and accurately. At the same time, the beautiful and correct guidance of nurses will leave a deep impression of sincere service.
The main points of sincere bow
Bowing and nodding have different methods and meanings, so we should pay attention to the following points:
(1) When staggered, smile and bow. 15, head and body naturally lean forward, and bow their heads slower than raise their heads to show greetings.
(2) Pick up and drop off guests, and bow 30 degrees to express gratitude and see them off.
(3)45 bows, thank you very much. Slowly lower your head and put your hands on your abdomen.
Nurses are a special service industry. In the eyes of patients, nurses should be elegant, dignified, respectable, gentle and trustworthy angels. Therefore, nurses should not only have superb skills and professionalism in their work, but also have elegant manners to show their good professional quality and image.
Second, the types and methods of smiling
(A) the types and practice of smiling
Type of smile:
1. A confident smile
Smile politely
Sincere smile
(2) Smile practice
The basic way to smile is to keep silent, show your teeth slightly, relax your muscles, lift your mouth slightly and smile, which makes people feel like spring breeze. To practice smiling, you need to smile from the heart first, without any affectation. Only a sincere smile can be kind and natural, making people feel relaxed and happy.
Third, the eyes shine
Eyes are the windows of the soul and the core of facial expressions. In the total information of various sensory organs, eyes account for 70%. Emotions in patients' eyes, care and understanding in our eyes can all be conveyed in our eyes.
(A) the correct eye contact method can make you achieve successful communication.
Look up naturally, lock each other's eyes and show your honesty and respect. You can also look at each other's eyes alternately below the neck and above the neck, so that you can naturally see each other's expression from the corner of your eye. Look at each other in a natural, friendly and humble way to express your concern and acceptance. Nurse-patient communication and doctor-patient communication often adopt an upward or downward way. When communicating with patients, doctors and nurses should make eye contact with each other for 50% to 70% of the conversation time. Doctors and nurses should learn to observe each other's eyes attentively and adjust their communication methods and attitudes from the real attitude of each other's eyes in order to get better communication results.
(b) Attention should be paid to avoiding 10 kinds of eyes in eye contact.
(1) eyes wander.
(2) strabismus and strabismus
(3) Turn a blind eye
(4) When operating, the eyes are not focused on the operating part of the hand.
(5) squinting at people
(6) Never see a patient.
(7) When communicating, eyes dodge and dare not look directly at each other.
(8) Move your eyes left and right, and look up, down, left and right repeatedly.
(9) Gaze
(10) Focus on a certain part of the other person's face.
Fourth, light makeup
Medical workers wearing light makeup at work can not only make themselves radiant and energetic, but also make patients feel very comfortable from the bottom of their hearts, awaken their nature of pursuing beauty, and establish confidence and strength to overcome diseases and return to society.
(A) the characteristics of daily makeup
Daily makeup is usually characterized by freshness and naturalness, and there can be no traces of excessive makeup, but at the same time it can cover up those bad skin colors.
(2) the principle of daily makeup
1. Eyebrows are light brown or brown, or light black, and heavy blue or black is prohibited.
2. The eyeliner should be thin, not thick, not black and not heavy.
3. Eye shadow is mainly light color, like light powder, which is to avoid those silver, shiny or overweight metallic colors.
4. Blush is mainly light pink, pink and light pink, and should not be deep.
5. Lips are mainly based on the nearby flesh color, such as pink, orange, bean paste color, or transparent lipstick. Avoid using red or protruding lip lines.
(3) The principle of evening makeup
1. The foundation should be warm, such as pink.
2. Don't choose yellow