We should master the knowledge of etiquette, which is what we need to master in our life. Good manners can not only make us look more beautiful and elegant, but also leave a good impression on others. Let's share the etiquette knowledge in life and learn it together.
Etiquette knowledge that should be mastered 1 1. Body language
People all over the world use gestures to communicate effectively. The most common gesture begins with greeting each other. Knowing those gestures, at least you can tell what is vulgar and what is decent. It makes you more observant, and it is easier to avoid misunderstanding when you encounter silent communication.
1, eyes (speaking with eyes)
In business activities, look at the triangle on the other person's face with your eyes. This triangle takes your eyes as the bottom line. From the top corner to the forehead. When negotiating business, if you look at this part of the other party, it will look serious and others will think you are sincere. During the conversation, if your eyes fall on this triangle, you will have the initiative and control over my conversation.
In social activities, you also look at each other's triangles with your eyes. This triangle takes your eyes as the upper line and your mouth as the lower vertex, which is between your eyes and your mouth. Looking at each other's triangle will create a social atmosphere. This gaze is mainly used for tea parties, dances and various types of friendship parties.
Step 2 smile
Smile can show a warm and kind expression, effectively shorten the distance between the two sides, leave a good psychological feeling for the other side, thus forming a harmonious communication atmosphere, which can reflect my superb cultivation and sincerity in dealing with people.
Smile has a charm, which can make tough people gentle and make difficulties easy. Smile is a heavy lubricant for interpersonal communication and an effective means to make friends and resolve conflicts. Smile from the heart, don't pretend.
Step 3 shake hands
It is a common "meeting ceremony", seemingly simple, but it contains complicated etiquette details and carries rich communication information. For example: shake hands with the winners to congratulate them; Shake hands with losers to show understanding; Shake hands with allies and express expectations; Shake hands with your opponent to show reconciliation; Shake hands with sad people in advance to express condolences; Shake hands with the farewell, say goodbye, etc. The standard handshake posture should be equal, that is, extend your right hand generously and hold the other person's palm with your palm and fingers slightly hard. Please note: this method is the same for men and women! In China, many people think that women can only shake their fingers when shaking hands, which is all wrong!
Pay attention to the following points when shaking hands in social situations.
1, between the superior and the subordinate, I can only reach out when the superior reaches out.
Between the elder and the younger generation, only after the elder reaches out, the younger generation can reach out and shake hands.
Between men and women, only after the woman reaches out, can the man reach out and shake hands.
4. People should shake hands while standing, otherwise both of them are sitting. If you sit and someone comes to shake your hand, you must stand up.
5. The time for shaking hands is usually 3-5 seconds. Holding and letting go in a hurry is perfunctory; It's embarrassing to persist for a long time.
6. It is an unfriendly behavior for others to reach out and shake your hand, but you don't reach out.
7. Hold out your right hand when shaking hands, and never hold out your left hand.
8. Don't put one hand in your pocket when shaking hands.
Second, the correct posture
1, successfully dressed
Body posture always exists between your gestures. Elegant posture is the perfect embodiment of people's education and self-confidence. Good posture will make you look much younger and make your clothes look more beautiful. Being good at communicating with others with body language will definitely benefit you a lot.
Step 2: Standing posture
A woman's standing posture should be: head up, chest out, abdomen in, legs differential, face with confidence, a tall and straight feeling.
3. Sitting posture
The correct sitting posture is that the legs enter the basic standing posture. The hind legs can touch the chair and sit down gently. The two umbilicus covers must be together and cannot be separated. Legs can be placed in the middle or on both sides. Cross your legs and put your legs together; If your skirt is short, be sure to cover it carefully.
4, posture
The correct posture is: head up, chest out, abdomen in, shoulders hanging back, hands gently on both sides, gently swinging, gentle footsteps, not sloppily.
Step 5 squat
Correct. The method should be to bend the lid, the two lids should be together, not separated, the hips should be down, and the upper body should be straight, so that the squatting posture will be elegant and beautiful.
Third, common bad behaviors.
1, improper use of mobile phone
Mobile phones and BP machines are indispensable communication tools in modern life. How to use these modern communication tools to show modern civilization is a problem that cannot be ignored in life. If you have to bring your mobile phone to social occasions because of busy business, you should at least do the following: turn down the ringtone of your mobile phone so as not to disturb others. When the bell rings, find a quiet place with few people to answer it, and control the volume of your speech. If you are talking in the car, dining table, conference room, elevator and other places, try to keep the conversation short so as not to disturb others. If the next time your mobile phone rings and the visitor is next to you, you must apologize and say, "I'm sorry, I forgive you." Then go to a place that won't affect others and finish your words at the dinner table. If it is not convenient to talk on some occasions, tell the caller that you will call back. Don't influence others by answering the phone.
Step 2 spit casually
Spitting is the easiest way to spread bacteria directly. Spitting everywhere is very impolite and will definitely affect the environment and our health. If you want to spit, put it on a paper towel, throw it in the dustbin, or go to the bathroom to spit, but don't forget to clean up the sputum and wash your hands.
Step 3 throw rubbish at will
Littering is one of the most uncivilized behaviors and should be condemned.
4. Chew gum in public
Some people have to chew gum to keep oral hygiene, so we should pay attention to the image in front of others. Shut your mouth when you chew. You can't make any noise. Then wrap the chewed gum in paper and throw it into the trash can.
5. Pick your nose or ears in public.
Some people are used to picking their nostrils or ears with their little fingers, keys, toothpicks and hairpins in public. This is a very bad habit. Especially in restaurants or teahouses, when others are eating or drinking tea, this indecent little gesture often makes onlookers feel sick. This is a very indecent move.
Step 6 scratch your scalp in public
Some people with a lot of dandruff often can't help scratching their scalp in public, and dandruff suddenly flies around and scatters all over the floor, making others feel unhappy. Especially on that solemn occasion, it is difficult to be understood by others.
7. Shake your legs in public
Some people will make their legs tremble intentionally or unintentionally when sitting, or let their legs swing back and forth like a pendulum, feeling good about themselves and thinking it's harmless. In fact, this will make people feel very uncomfortable. This is not a manifestation of civilization, nor is it an elegant act.
8. Yawn in public
In communication situations, yawning gives the other person the feeling that you are not interested in him and show impatience. So, if you can't help yawning, you must cover your mouth with your hand immediately and say "I'm sorry".
Etiquette knowledge that should be mastered II. standing position
(1), the head is straight.
Eyes looking straight ahead, mouth slightly closed, neck straight, natural expression, a little smile.
(2), shoulder level
Relax slightly and lean back slightly.
(3), arm suspension
Put your shoulders flat, your arms droop naturally, and point your middle finger at the pants seam.
(4), the body is quite
Chest out and abdomen in, hips tightened inward and upward.
(5), legs and
Stand up straight with your legs together and your heels together. The angle between your feet is 60 degrees.
2. Other standing postures are
(1), fork hand standing posture
That is, put your hands crossed in front of your abdomen and your right hand on your left hand. Stand straight. Men can keep their feet apart, and the distance is no more than 20 cm. Women can use a small T-step, that is, one foot is slightly forward and the heel is on the inside of the other foot. When standing for a long time, the center of gravity of the body can also be changed between the feet to slow down and relieve fatigue, which is a common reception posture.
Stand with your hands behind your back.
That is, the hands are crossed behind the back, and the right hand is attached to the outside of the left hand and placed between the hips. Feet can be separated and closed. When you are apart, don't spread it over your shoulders and toes. The angle between your feet is 60 degrees. Stand up straight, chin closed, abdomen closed, eyes straight. This kind of standing posture is elegant and dignified, which is easy to produce a sense of distance. If your feet stand side by side instead, it highlights the meaning of respect.
Stand with your back down.
That is, put one hand behind your back and stick to your hips, the other hand will naturally droop, the middle finger will be aligned with the pants seam, and your feet can be together or separated, or you can form a small T-step. Men often stand in this way, which is generous, natural and free and easy.
Second, posture.
1, standard posture
(1), the head is straight.
Eyes straight, chin closed, natural and peaceful expression.
(2), shoulder level
The shoulders are smooth to prevent swinging up and down. The arms naturally swing back and forth, swinging back and forth for 30-40 degrees, and the hands naturally bend, and the distance from the legs during the swing is no more than one punch.
(3), the body is quite.
The upper body is straight, the abdomen is upright, and the center of gravity is slightly forward.
(4) Go straight
Toes slightly apart, heel first, foot inside. The way out should be to make money directly.
⑤ Moderate stride
When walking, the distance between the feet and the ground is about one foot long, that is, the heel of the front foot is one foot away from the footsteps of the back foot. However, there are some differences between different genders, different heights and different clothes.
6. Make steady progress
The speed of travel should be even and balanced, neither fast nor slow. Under normal circumstances, the pace should be naturally slow and appear mature and confident.
⑦ Beware of bad posture.
When walking, you should guard against eight steps and bend your head. Don't shake your shoulders, your arms are shaking, don't twist your waist and hips, and look around. Don't wipe your feet on the ground.
2. Other postures are
(1), backward.
Take two or three steps back when you say goodbye, and then turn around and leave. When retreating, wipe your feet lightly on the ground and make small steps forward. Turn around first and then turn around.
(2), guide step
Leading dance is a gait used to walk in front to lead the way for guests. When guiding, you should try to walk in front of the guest's left side, and turn your whole body to the guest's direction, keeping a distance of two steps. When going up and down stairs, turning corners and entering the door, you should hold out your left hand to prompt the guests to go upstairs and enter the door.
(3) Step forward
Turn inward when moving forward. After one foot away from the turning direction touches the ground, immediately turn the whole body around the sole of your foot, and then take the other foot. That is, turn left and turn your right foot in front; Turn right and turn your left foot forward.
3. Wear different shoes.
(1), walking in flat shoes
More natural, casual, relaxed and generous. When moving forward, the heel should land first, and the strength should be even. Because there is no restriction on wearing shoes with enlarged soles, attention should be paid to prevent them from being too casual. The stride is big and small, and the speed is fast and slow, which is easy to give people the impression of relaxation.
② Walking in high heels
The stride should be small, the heel should land first, and the feet should be buried in a straight line. When marching, keep your ankles, knees and hips straight, chest out and abdomen up. Be careful not to bend your knees to keep your balance, because your posture is not straight, but awkward and indecent because of bending your knees and pouting your hips.
Third, sitting posture.
1, lady sitting position
① standard type
Gently walk to the front of the seat, turn around and walk with your feet in a small T-shape, with your knees together and your upper body leaning forward to sit down. If you wear a skirt, when you sit down, you should put your hands behind the skirt from top to bottom to prevent the skirt from folding or exposing your legs too much. After sitting down, your upper body is straight, your shoulders are straight, your forearms are naturally bent, and your hands are folded between your legs and close to your lower abdomen. Knees together, legs perpendicular to the ground, feet keep a T-step.
(2), the forward extension type
On the basis of standard sitting posture, extend one leg forward, and don't have wings on your toes.
③ Anterior cross type
On the basis of the extended sitting posture, the right foot retracts, crosses with the left foot, the ankles overlap, and the toes touch the ground.
④ Qu Zhi style.
Stretch your right foot forward, bend your left calf backward, tighten your thighs, and land your feet in a straight line.
(5), the last point
Bend your legs back, put your toes on the ground, and put your knees together.
6. Side point type
The two calves are tilted to the left, knees together, right heel close to the inside of left foot, right palm on the ground, left toe on the ground, head and body tilted to the left. Note that the thigh and calf should be at a right angle of 90 degrees, and the calf should be completely straight to show the length of the calf as much as possible.
⑦. Side hanging type
On the basis of the lateral point, the left calf is bent backward, the foot is straight, the inside of the sole is on the ground, the right foot is raised, the left ankle is attached to the foot surface, the knee is parallel to the calf, and the upper body turns right.
8. Overlapping type
Overlapping style is also called "Erlang Leg" or "Standard Leg Wrapping". On the basis of the standard sitting posture, the legs are forward, one leg is lifted, and the leg socket falls on the knee joint of the other leg. Note that the upper leg should be retracted, the other leg should be adhered to, and the toes should be down.
Note: Cross-legged posture is generally considered to be a non-serious posture, especially for ladies. In fact, this kind of sitting posture is often used, because as long as we pay attention to the two requirements of upturned calves and upturned toes, it is not only beautiful and natural in appearance, but also full of intimacy, which can fully show the elegance and charm of a lady.
2. The man's sitting posture
① standard type
Upper body upright, shoulders straight, hands on legs or handrails, knees together, legs vertical landing, feet naturally separated into 45 degrees.
(2), the forward extension type
On the basis of the standard style, the two calves are stretched forward one foot, the left foot is half a foot forward, and the toes are not upturned.
③ Anterior cross type
Legs stretched forward, ankles crossed.
④ Qu Zhi style.
The left calf bends back, the forefoot touches the ground, the right foot extends forward, and the knees are close together.
(5), oblique cross type
Tilt your legs to the left, your upper body to the right, your right elbow on the armrest, and your left hand holding the handle.
6. Overlapping type
The right leg is stacked on the left knee, the right calf is adducted and attached to the left leg, and the toes naturally droop.
Fourth, gestures.
1, standard gesture
The palms are naturally straight, the palms are inward, the fingers are close together, the thumbs are slightly separated, and the wrists are straight, so that the hands are in line with the forearms and the elbow joints are naturally bent. The bending degree of the upper and lower arms is 140 degrees. When shooting, you should pay attention to softness and fluency, so that you want to leave first and then right. Avoid rigidity and lack of charm. At the same time, with gestures such as eyes and expressions, the gestures are more harmonious and generous.
2. Common gestures
(1), horizontal pendulum
When expressing "please come in" and "please", the horizontal body is often used. The practice is: the five fingers are close together, the palm is naturally straight, the palm is up, the elbow is slightly bent, and the wrist is lower than the elbow. When you start to gesture, you should lift from the front of your abdomen, swing aside with your elbow as the axis, and stop when your waist makes a 45-degree angle with the front of your body. The head and upper body are slightly inclined to the side where the hand extends. Hang your other hand down or put it behind your back, look directly at the guest and smile to show respect and welcome to the guest.
② Forward pendulum type
If you are holding something in your right hand or holding the door, you can use the forward swing when you need to make a "please" gesture to the guests. The practice is: put your fingers together, straighten your palms, lift from the side of your body from bottom to top, swing to the front right with your shoulder joint as the axis, and stop when you are 15 cm away from your body. Look at the guests with a smile, or put your hand forward.
(3), double arm swing type
When there are many guests, you can say "please" with a bigger gesture and swing your arms horizontally. The way to do this is to lift your arms forward and upward from both sides of your body, and bend your elbows slightly and extend to both sides. The arm pointing forward should be raised, straightened and the other hand slightly lowered. You can also put your arms in one direction.
(4), oblique pendulum type
When guests are seated, gestures should be placed where the seats are. The practice is: the hand should be raised from one side of the body, above the waist, and then to the hem, so that the big and small arms form a diagonal line.
(5), straight arm type
When you need to show the guests the way, use the straight arm type. The practice is: fingers together, palms straight, elbows bent from the front, swinging in the guiding direction, stopping at shoulder height, elbows basically straight. Pay attention to the direction, don't point with one finger, it's impolite.