1. Looking at Wang Xifeng's management ability from A Dream of Red Mansions
Wang Xifeng's extraordinary talent was fully displayed and brought into play in the process of assisting Ning. The 13th time in the book, I wrote that Wang Xifeng assisted Ning Guo Fu. Jia Zhen wanted to make Qin Keqing's funeral decent and grand, and his wife was ill again, so she was too busy. When he was worried about the shortage of management personnel, Baoyu saw his mind and recommended Wang Xifeng as the director. Jia Zhen was overjoyed and immediately went to see Wang Xifeng. Wang Xifeng often lamented that there was no stage to show her talents, and the two sides hit it off and the recruitment was successful. Jia Zhen awarded the license, that is, the letter of authorization. Wang Xifeng quickly entered the role and took over the matter. After she took on the task, the first step was "I have to sort out a clue first", that is, to find out the "problem point". Wang Xifeng believes that the reasons for the chaotic management of Ningfu can be summarized as five points: First, the population is mixed and things are lost; Second, there is no special person to manage, and the election Committee is imminent; Third, financial confusion, excessive expenditure and impersonation; Fourth, regardless of the size, the bitterness and joy are uneven; Fifth, family members are arrogant. People with face will not accept shackles, and people without face will not make progress. From the management point of view, these five "symptoms" can be summarized as flesh and blood. 1
Wang Xifeng made a "management diagnosis" to Ningguo House. She pointed out that Ningguofu has five shortcomings in management. In view of these disadvantages, Wang Xifeng managed Ningguo House with an iron fist.
First of all, make rules to catch thieves and be king. When he arrived at Ningguo Mansion, the first thing Wang Xifeng did was to formulate the rules of the game. Wang Xifeng said to her daughter-in-law in the afterlife, "Since I have been entrusted, I can't say that I want to offend you. I'm not as good as your grandmother. Let you go. Don't say' this house used to be like this'. Now you have to make mistakes with me, no matter who has face or who has no face. A case is now innocent. " Here, Wang Xifeng uses the "stove" principle similar to modern management-rules are like "stoves", no matter who touches them, they are as hot as hot hands, and everyone is equal before the rules. Then, Wang Xifeng asked managers to take the lead in obeying the rules and managing strictly. She said to the people who came to the promotion home: "If you are lazy, gambling and drinking, fighting and bickering, come back to me at once. You are partial. After I found out, your old face can't take care of it for three or four lives. There are rules now. In the future, the line will be chaotic and only talk to that line. "
Secondly, the responsibility lies with people. In order to overcome the "mixed population and lost things; Nobody cares about things, shirking; No matter how big or small things are, the bitterness and happiness are uneven, and so on, Wang Xifeng adopted the measure of "fixing posts and appointing people, and putting the responsibility on people". According to the needs of work, Wang Xifeng has a clear division of labor and clear responsibilities, especially combining work with management and combining work responsibilities with economic responsibilities. If there is a mistake, it will be punished, and if there is a loss, it will be compensated. After Wang Xifeng's planning, the management of Ningguo House has really taken on a new look: it is very clear that some people are in charge and some people take it. For example, chaos, shirking, stealing, no ideas, etc., all disappeared the next day.
Third, be disciplined and kind. Time consciousness is a major feature of Wang Xifeng's management. As soon as Wang Xifeng arrived at Ningguo Mansion, she clearly put forward the requirements of time management. So when Wang Xifeng officially went to Ningguo Mansion on the first day, "the wives and daughters-in-law in Ningguo Mansion all smelled the same", and their biological clocks seemed to have been adjusted by Wang Xifeng. Wang Xifeng said to the people in Ningguo Mansion: "People who have been with me for a long time have their own clocks and watches with them. No matter what happens, I always have some time. Anyway, there is a small clock in your room. " In order to completely reverse the lax discipline of Ningguo government, Wang Xifeng personally called the roll every day and paid close attention to labor discipline. One day, Wang Xifeng called the roll, and all the people arrived, only one person was at the farewell party. That is, when life comes, men are already embarrassed and scared, begging for mercy in every way. Wang Xifeng said, "I was going to spare you, but it was the first time I was lenient. It will be difficult to manage people next time, so it is better to develop now. " Quickly put down your face and shouted, "Take it out and hit twenty boards!" " "At the same time, he dropped the card of Ningguofu:" Go out and talk and come back, and exchange him for silver rice in January! Everyone knows that Xifeng is interested. "。 Everyone dared not steal time, and from then on, they worked hard and the deacons lived in peace. Of course, Wang Xifeng is very familiar with the management method of combining kindness with kindness. On the one hand, she emphasizes discipline and strict law enforcement, but at the same time, she doesn't forget to let everyone have a head start. She encouraged everyone to say, "Work hard these days. When it's over, your uncle will reward you naturally. "It should be said that the cooperation between search and Ning is quite successful and can be said to be a typical example of strong management. 2
Wang Xifeng not only has shrewd management ability, but also has made great achievements in financial management. In the thirteenth and fourteenth chapters of A Dream of Red Mansions, Wang Xifeng assisted Ning. When Wang Xifeng used strategies to manage family affairs, she systematically used some strict and scientific internal financial control methods, which reflected her strict financial control thoughts.
Xifeng had long known the economic chaos of the second government of Rongning, especially the repeated withdrawal of money from the government. Therefore, she reformed the "old example" of Jia's family and established a new "financial quota system"-no matter whether the young lady or the servant girl, she paid the money according to the housing quota in "every grass-roots unit" Effectively reduce the expenditure of Ningguo government inaction. When she learned that Baoyu Huan-erh spent eight taels of money every year to go to school to eat snacks or buy paper and pens, she couldn't help but be angry: "Every family collects money every month, which is used by men. Brother Huan's menstruation got two taels, Baoyu's in the old lady's room, xiren's in the old lady's room, and Brother Lan's in the old lady's room. How come everyone in the school has more than this? It turns out that I went to school for these eight taels of silver. From now on, I will exempt this item. " As for the silver of January 20 taels used by maids in the government, Wang Xifeng also saw that it belonged to "eight taels are studying and overlapping" and advocated abolishing it. As a result of establishing a strict quota control system and putting it into practice, the expenditure of Ningguo government for inaction has been greatly reduced, alleviating the financial embarrassment of Jiafu after the completion of the Grand View Garden.
When Xifeng assisted Ning, she had a profound interpretation of budget control. At the beginning of taking office, she ordered the maid to make a clear account book and "make a good estimate", and asked the domestic servant to check the roster to find out the family background. When distributing physical objects, it is also "registering while handing over". In this way, it is natural to make it clear that "someone should take care of a certain place and someone should take it". For example, four deacons from Guo Rongfu came to receive the certificate, first presented a "sticker", and Xifeng ordered the maid to read it brightly. After listening to it, she knew that there were two overrun, so she threw the sticker back and severely reprimanded it. In this control process, "paste" is no different from the "purchase application form" of modern enterprises. At the same time, because all purchases are based on a bright budget, the "Purchase Application Form" must be reviewed by Xifeng herself according to the "Budget" before the purchase business can be approved. As for the extra-budgetary expenditure, it is bound to be controlled because it is not included in the scope of prior audit. Not only that, but according to the "account book budget record", Xifeng also judged which objects should be collected but not collected, so as to urge her subordinates to implement them. For example, "I thought you should come to withdraw money today, but you never came." I think you forgot. " Under such strict budget control and Xifeng's strict audit, the phenomenon of "excessive demand" has been greatly alleviated.
Authorization and audit are in her own hands, and the incompatible duties of execution, recording and storage are performed by different servants, for example, the maid is the recorder, the comprador is the buyer, and the warehouse is the keeper. Take Wang Xing's daughter-in-law as an example: Wang Xing's daughter-in-law first reported to Xifeng that she was "allowed to buy a taxi" and then handed a sticker. Xifeng ordered Cai Ming to read the post, and after knowing that the number was consistent, she ordered Cai Ming to register, and then took Guo Rongfu's card and threw it away. Wang xing's daughter-in-law didn't go shopping ... until Wang xing's daughter-in-law handed in the card and got the comprador's back charge, she got her wish. The financial control of this kind of procurement is very strict, which gives full play to the role of internal containment control. Therefore, people under the Ningguo government dare not "overspend actively" any more.
Xifeng also has unusual shrewdness and wisdom. She not only has a clever mouth, a pair of penetrating eyes, but also a clear mind that can correctly analyze and judge the pros and cons of right and wrong. She is the kind of person who never pretends to be confused when she should be smart and never tries to be brave when she should be confused. She is not only good at reading romance, but also likes to make small calculations, which can be described as "the organs are exhausted." She has a flexible mind and many ideas. She once figured out a way to marry Baochai to Baoyu, which shows that she has superhuman courage as a leader. In addition, Xifeng is cheerful and generous, and her voice is like a silver bell, crisp and neat, like pouring pearls of all sizes into a plate of jade, which is very infectious and interesting. Everywhere she goes, she brings laughter and always makes everyone laugh their heads off. Sweep away the gloomy and cold atmosphere in the Grand View Garden. Isn't this the charisma that modern people dream of? In addition, she also has a sentimental side. Taking care of her sisters in the Grand View Garden has filled the whole group with harmony, which shows that her affinity is also extraordinary. These are the qualities and talents that an excellent leader must possess.
Second, analyze and summarize Wang Xifeng's management experience.
1. After Wang Xifeng accepted Jia Zhen's entrustment and assisted Ning, the first thing to do was to sort out a clue first. Through the analysis of Ningguofu, it is concluded that there are many weak links in its management, such as mixed personnel and lost things, which lays a good foundation for the next stage of work.
2. While Wang Xifeng assisted Ning, she was also responsible for the daily management of Rong. Wang Xifeng asked the servant to take the roll call at night, and he personally attended the roll call at night. As the "second mistress" of Jia's family, she lives in Jia's family, and she is on the second watch at night. Even when she was most sleepy, she went to the university to call the roll.
3. Although the education level of Xifeng is not high, because of her natural wisdom, she is very good at housekeeping-knowing the roots, calculating carefully and managing finances strictly.
4. Xifeng is very talkative, and her cheerful personality always amuses everyone and enlivens the atmosphere. You can also identify talents and make good use of them.
Third, learn from Wang Xifeng's management methods in modern management.
1. In real life, enterprise managers should combine the actual situation of the enterprise, go deep into the enterprise, calm down and understand the characteristics of the enterprise, study and formulate management ideas suitable for the development of the enterprise, and take targeted measures in a down-to-earth manner, rather than the same.
2. Be strict with yourself and set an example. For realistic entrepreneurs, we should first earnestly implement the requirements that are not put forward for employees, and also strive to set an example in all work, establish a good image of leading cadres, attach importance to the important role of role models and personality charm, and guide employees to consciously contribute their own strength to the development of enterprises.
3. To run an enterprise, a set of financial management system suitable for the enterprise should be established according to the specific situation of the enterprise, and the expenses of the enterprise should be clarified.
4. Having a cheerful personality and superb eloquence can help you roll smoothly in the shopping mall. It is also a kind of ability that enterprise managers should have.
In the feudal society at that time, Wang Xifeng was able to stand out and become the "administrative leader" of the Grand View Garden, which showed his outstanding leadership skills. Her courage and boldness, resourcefulness and decisive management skills, and scheming lifestyle are not only outstanding in her time, but also rare among women today. She can manage all the work in an orderly way, give full play to her talents, perform her duties, and make Jia completely convinced, which can be said to be remarkable, which also shows that she has all the necessary qualities and abilities for an excellent leader.
From the perspective of modern people, Wang Xifeng's actions and management talents are more meaningful in the new era. Today's society is a competitive society. Only with a strong sense of competition, perseverance and advanced concept of the times can we realize our true self-worth. In these respects, Wang Xifeng also set an example for us. If she is as timid as others and only follows Nuo Nuo, she will not be Wang Xifeng, nor will she be dazzling, lovely and respectable.