Business work plan 1
Based on past experience, I found that there are still many problems and deficiencies in my work, in terms of working methods and skills. I need to learn from other salesmen and peers. In 20xx, I plan to learn from each other's strengths and weaknesses based on the gains and losses of last year, focusing on the following aspects:
1. Ensure that the sales tasks for the year are completed, and usually Actively collect information and summarize it in a timely manner;
2. Efforts to assist the sales manager in the sales work, and carefully communicate with customers in terms of product price, quantity, quality and own service attitude;
< p> 3. Carefully review the accuracy of sales reports;4. Timely processing of borrowed goods and returns;
5. Maintain customer relationships and continuously develop new customers;
6. Try to do everything well and persist!
Finally, I would like to summarize the problems that arise in the sales process as follows:
(1 ) There is not enough inventory in the warehouse. Although the minimum inventory quantity of each product is marked on the inventory table, the actual quantity does not match, and many products are even out of stock. When there is not much inventory, it is recommended that the warehouse contact production in time to place orders, or contact sales to remind them to place orders. Most of the cases of missing orders are related to insufficient inventory.
(2) Purchase returns are not timely. The return time is always delayed. Regarding this phenomenon, the attitude of purchasing personnel is that it is mostly irrelevant. They rarely think about how to solve the problem with suppliers. Instead, they hope that sales personnel will communicate with customers to delay the time. This will reduce our credibility with our customers. (This phenomenon is very serious)
(3) Quality inspection and procurement handling of supplier returns. Due to time delays, many unqualified products were finally picked over and over again under forced circumstances and sold as qualified products. This is very inconsistent with our belief in "pursuing high quality". There are often things that are taken out that embarrass the salesperson because of quality issues.
(4) Finance should regularly provide reminders or reminders for businesses whose sales have not been paid back. There are many businesses that have received payment, but the finance department only informed the sales staff several months later. During this period, the sales staff thought that the payment had not been received and kept urging them, which left a very bad impression on the customer!
(5) Various departments There is no coordination between them. For the convenience of their own work, they often don't care too much about others and don't consider the trouble they cause to others. Sometimes it can be solved with just one sentence or a small matter, but it makes the sales staff take many detours.
(6) Shipping and dispatching issues.
(7) New product development speed is too slow.
In short, this year I will work harder to do my part and actively help others. I also hope that some of the problems existing in the company can be properly resolved. By constantly developing new products and developing new areas, I believe the company will go further, have a higher market share, and everyone will be filled with a happy smile.
Business work plan 2
The following is my specific work plan for 20xx, and I hope that I can carry out my work better through the plan.
1. Strengthen data summary and analysis
As a car sales consultant, you must be extremely sensitive to data. Because car sales consultants cannot be separated from data, such as the number of cars sold, the number of sales, the price negotiated with customers, and the number of customers. Even the number of potential customers discovered, the number of customer visits, the number of telemarketing calls, etc. These are numbers.
When writing a summary, the key is to write down the performance you completed in the first half of the year, how many cars the overall task target is, how many cars you sold in one ***; what is the total profit; single-month sales and how many customers you currently have; sales consultants must know how to use data to speak, use data to summarize, analyze their own strengths and weaknesses, and find countermeasures.
2. Strengthen the summary and analysis of skills
For car sales consultants, the summary of sales skills can help them understand themselves more deeply. Most sales consultants have made qualitative progress within half a year. Of course, this is inseparable from their own efforts and the guidance of colleagues and superiors, as well as the company's training.
You can do it from several aspects:
1. Your own summary and reflection on sales skills can be combined with the customers who impressed you.
2. Participate in the company’s training and make progress.
3. The guidance from colleagues and superiors, and the progress made can be used as a summary of work skills.
3. Strengthen sales capabilities and product understanding
An excellent car sales consultant does not just sell cars, he can also control various relationships. For example, the relationship with colleagues and bosses; the relationship between pre-sales and after-sales, and the relationship with customers.
Because the specific work of a sales consultant includes: customer development, customer tracking, sales guidance, sales negotiation, sales closing and other basic processes, it may also involve car insurance, licensing, decoration, car delivery, claims, and annual inspections. Such as business introduction, transaction or agency. In 4S stores, their work scope is generally mainly located in the sales field, and other business areas can be connected with other corresponding business departments. Therefore, cooperation with other departments is very important.
In short: the sales consultant's work summary is not only a review process of his own social practice activities, but also an improvement of ideological understanding. Through summarization, scattered and superficial perceptual understanding can be upgraded to systematic and profound rational understanding, so as to draw scientific conclusions in order to carry forward achievements, overcome shortcomings, draw lessons from experience, and make future work less detours and more fruitful. .
Demonstrate the products and services sold to customers, including test drives; eliminate customer doubts and resistance, handle customer complaints professionally; maintain good relationships with customers, and update customer information in a timely manner; pass Track potential customers, obtain customer lists, and promote sales; fill in sales reports and forms; ensure that the showroom and exhibition cars are clean and tidy; participate in the formulation of sales activities, market development, and promotion plans; understand the latest models and the latest improved technologies; Understand automobile systems (basic automobile design) and prices, models, series, options and other manufacturer products; understand competitive products and prices; be familiar with automobile-related regulations.
In the new year, I believe that through my efforts, my performance will definitely improve.
Business Work Plan Part 3
I am honored to have the opportunity to join the xx Group. Although I have only joined the company for a short period of time, I still deeply feel the orderly management order of our company and the energetic team atmosphere of our department. In this position, I will face huge opportunities and challenges. The accumulation of foreign trade business knowledge and experience requires my own continuous efforts and learning.
In the new year, my work plan is as follows:
First, learn foreign trade knowledge and product knowledge. For a foreign trade novice who has just graduated from the English Department a year and a half ago, my foreign trade knowledge still needs to be strengthened and needs to be further accumulated in future work. In addition, I have just come into contact with this industry and my knowledge of products is almost blank. Therefore, learning is the first step and important task in my New Year's plan. I will humbly ask my leaders and colleagues for advice in a positive manner. In my personal opinion, attitude determines success or failure. I hope that my efforts will be recognized by everyone.
Secondly, learn to prepare documents. In addition to being familiar with the entire theoretical knowledge of foreign trade processes, you can also develop your practical skills. Because the work experience for more than a year before was limited to business aspects, and the focus was on communication with customers. The preparation of documents and the contact with relevant departments such as banks, commodity inspection, customs, and the Council for the Promotion of International Trade during the export process are all new tasks I face. From this, I also realized that the work links I had mastered before were not comprehensive and complete. Now that I can start from the most basic export documents, it is a rare learning opportunity for me.
Third, if I have the opportunity to contact the company's business, I hope to get familiar with every customer I work with as soon as possible, summarize and analyze their new characteristics, serve customers with a passionate heart, and create profits for the company !
Fourth, actively develop new business and make full use of network resources to find target customers for the company. Timely update the supply and demand information published by our company on Alibaba and other related websites, and keep tracking it. I believe that long-term efforts will always have certain results.
Fifth, assist leaders and colleagues in preparing for the two exhibitions and other foreign exhibitions.
After the exhibition, assist exhibitors with follow-up customer tracking services to consolidate the results of the exhibition.
A few other small suggestions:
1. Because the manager will often communicate with customers on the phone during business negotiations. To this end, it is suggested whether it is possible to install Skype software on the computer, apply for a Skype account, and actively recommend this online real-time communication tool to customers. The call quality is similar to that of a mobile phone, and it can also save both parties the cost of international long distance calls.
2. Carry out more activities within the department to enhance the cohesion of the entire team during the activities.
3. Provide more internal training courses on foreign trade knowledge and business knowledge for newcomers.
Finally, I would like to thank my leaders again for their trust in me. I believe that I will benefit a lot from being in this excellent team. At the same time, I also hope that my continuous improvement can contribute to the development of the company!
Business work plan 4
Now I have been working as a salesperson in the company for four years Years have passed. It can be said that I am one of the oldest salesmen in the company, and I have made a certain contribution to the development of the company. Now that 20xx is coming to an end, I want to summarize my work for the year at the end of the year. I also wrote down the 20xx salesman work plan for my work in advance, so that I can spend the holidays safely. It also allows me to recognize the current situation in a timely manner, and I hope I won’t let myself down!
In the blink of an eye, we are entering a new year, 20xx. The new year is a year full of challenges, opportunities and pressures, and it is also a very important year for me. It has been a year since I started working. The pressure from family, life and work drives me to work hard and study hard. Here, I have established a work plan for this year so that I can make greater progress and achievements in the new year.
1. Be familiar with the company’s new rules and regulations and business development work.
The company is constantly reforming and formulating new regulations, and has specially arranged professional legal affairs personnel to assist in litigation business. As a senior salesperson of the company, you must take personal responsibility and carry out business work with all your strength while abiding by the company's regulations.
In the first quarter, litigation business development was the main focus. Conduct litigation business development based on existing old customer resources, develop all customers who may have litigation needs, and arrange legal affairs specialists to meet and negotiate with customers who are interested in cooperation. During this period, at least two litigation matters were facilitated, with agency fees reaching more than 10,000 yuan (10,000 yuan per case). While developing litigation business, we should not abandon various types of business assigned by these customers, maintain regular contact with these customers, and report the progress of the business assigned by these customers in a timely manner.
In the second quarter, we focused on trademark and patent business. Develop customers through various business development methods such as going to professional markets, participating in professional trade fairs, surfing the Internet, making phone calls, and visiting strangers, and strengthen emotional contact with old customers to form a recurring customer group. So that the agency fee reaches more than 40,000 yuan (the monthly agency fee is not less than 10,000 yuan). While vigorously exploring the market, we must not lose sight of the various businesses assigned by these customers, maintain regular contact with these customers, and report in a timely manner the progress of the business assigned by these customers.
The National Day and Mid-Autumn Festival in the third quarter bring unlimited business opportunities and give a good start to the second half of the year. Moreover, as my professional knowledge and comprehensive potential in high-end business have increased, I will conduct targeted development for customers with larger enterprises that meet the requirements of "China's Well-known Trademarks" or "Guangdong Province's Famous Trademarks". Customers who are interested in cooperation can arrange for business managers to meet and negotiate, and strive to sign a "Guangdong Province Famous Trademark" for a fee of up to 7. More than 10,000 yuan. While developing well-known trademarks and well-known trademark business, you should not lose sight of the various businesses assigned by these customers, maintain regular contact with these customers, and report the progress of the assigned business in a timely manner.
The fourth quarter is the end of the year. At this time, we must do our best to maintain the business status assigned by old customers. First of all, we must gradually understand the customer resources with potential development among old customers, find out the loopholes, make targeted feasibility recommendations, and strive to achieve the most comprehensive protection of the intellectual property rights of the customer company. The agency fee will be at least More than 10,000 yuan.
2. Develop a study plan.
Learning is crucial for business personnel, because it is directly related to a business person's pace of advancing with the times and the vitality of the business. I will adjust my learning direction as needed to replenish new energy. Professional knowledge and comprehensive potential are all materials I want to master. Only by knowing yourself and the enemy can you be victorious in a hundred battles. I also hope that the business manager will give me support in this regard.
3. Enhance the sense of responsibility, enhance service awareness, and enhance team awareness.
Actively and proactively get the job done and implemented. I will do my best to reduce the pressure on leadership.
The above is my personal work plan for the next 20 years. It may be very immature, and I hope the leaders will correct me. The train runs fast because of the headband. I hope to get correct guidance and help from company leaders and department leaders. Looking forward to the next 20 years, I will work harder, treat every business seriously and responsibly, and strive to win opportunities to seek new customers, win orders, and improve business development. I believe that I will complete new tasks and meet new challenges in 20 years.
In 20xx, I have great expectations and believe that I must be able to make greater progress in 20xx. This is how I have come year by year, from a beginner who doesn’t understand anything. From a young man to a very experienced senior company salesperson, my growth has been full of twists and turns, but in my future work, I still need to continue to work hard. I believe that I must go further in 20xx!
Business work plan 5
The year of xx is coming to an end. Under the attention of the company leaders, xx company has made a new breakthrough. When I first entered the company, Even the project walls were not repaired until the first phase of the project was handed over today. It can be said that the company has undergone a qualitative change. In the past year, following the company's development, with the support and cooperation of the company leaders and colleagues in various departments, I have learned a lot, and my abilities and knowledge have been greatly improved. I am very grateful to xx company for giving me such an opportunity to learn and improve. Now I will summarize my work over the past year
1. Personal work situation this year
In April XX, with the support and promotion of the company’s leaders, due to the increase in the number of customers and some complicated tasks I was responsible for the customer service interpretation work and was appointed as the head of the customer service department. At that time, I did not have an accurate and qualitative direction for the scope of my job responsibilities. In the beginning, due to my limited personal ability, my initial work was not particularly smooth. I am very grateful to Mr. Liu for his support. They gave me a lot of support and affirmation in my work, so that I can get into work as soon as possible.
The main focus of the work from March to April of xx is the replacement work before the first-phase customer contract is filed and the explanation and confirmation work to the customer after the first-phase house type change.
From May to June to July of XX, he was mainly responsible for the determination of the price of the shop floor area and the development of shop sales.
The main focus of the work from August to September xx will be the replacement of the second-phase contract and the sales of the attached shops.
In October XX, I did some preparatory work before handing over the house and a thorough investigation of the internal engineering of the house.
From November to December of xx, it was mainly about the handover work of the first-phase customers
The above are some of the phased tasks that I have participated in. In addition to the above tasks, I am mainly responsible for the daily work. The work also includes: 1. During the sales process, the mutual coordination and communication between the sales department and the engineering department have also been actively cooperated and supported by Chief Engineer Shi of the Engineering Department and Minister Zhao. Express your gratitude to them. 2. Another daily task that I am responsible for is the reception of check-out customers and the handling of refund procedures. So far, 45 check-out customers have been handled. 3. Complete some tasks temporarily arranged by Mr. Liu.
2. Problems existing at work.
Looking back on my work in the past year, I have done a certain amount of work but did not have the complete ideal for that work. There are still many places where I need to improve and continue to learn at work. The following is the work process Existing shortcomings
1. What is done at work is generally not detailed enough. Although leaders often emphasize the need to do a good job in details, some work is often not done in place or detailed enough, which will bring problems to future work. A lot of inconvenience and repetitive work have seriously affected work efficiency. This problem is as small as my own and as big as the entire company. In the future, during the work process, we must pay attention to every detail. .
2. Don’t find a way to work. What we do is sales work. We should use sales skills flexibly in daily life, and we should also find more methods at work.
3. The work is not rigorous enough. Looking back on my past work, there are many things that can be solved by one person, but they have to go through the hands of several people. Some problems should be solved at once, but they have to do some repetitive work. In future work, we must Think more about the problem and find more ways to improve your work ability.
4. Improve work efficiency. We work in customer service. Whether as a company or as individuals, we must pay attention to efficiency when doing things. We must do what we say and do what we do. In the past work, when we faced some more difficult tasks, we often put off doing them. As a result, This brings great difficulty and a lot of workload to the subsequent work. Therefore, as our work next year, we should handle every customer we have, solve every problem we have, and change the past procrastinating work habits. Implement every job in a practical manner.
3. Work plan for xx
The end of xx does not mean the end of work for us, but the beginning of a new starting point. Because our work will face more severe tests and be full of challenges in the coming year. The company's sales in XX can be said to be very good. It basically completed the sales tasks set by the company in XX. However, in the final work, due to the tight time and the lag of the project, the delivery work of the first phase was not carried out very well. At the same time, it will have a great impact on the company's image and reputation. It will destroy the brand image that we have spent a lot of effort to build. This will have a certain impact on the sales of residential buildings and shops in the next three phases. At the same time, due to the impact of the global financial crisis, the real estate market continues to slump. Most customers are currently holding money and waiting to see the situation. Investors have also become more cautious. In addition, the widely rumored price reduction trend has It brought great difficulties to our sales work in XX. Therefore, at this time, we should strengthen ourselves, improve our ideological understanding, enhance overall awareness, and strengthen service concepts. From my personal perspective, obey the company's arrangements, strictly demand ourselves, and welcome the work of XX according to the following points.
1. Adjust your mentality and build confidence. We should believe that difficulties should be temporary. If there is winter, then spring will not be too far away from us.
2. Improve service awareness and service capabilities, do a good job in customer retention, and maintain the company's brand image as much as possible.
3. Persevere, change your own adaptability, exercise and improve yourself. We cannot change the environment, but we can change ourselves to adapt to the environment.
Business work plan Part 6
1. Market expansion and network construction:
At present, the market has basically completed the completion of the distribution work. After nearly half a year Through mutual integration and inspection, the qualifications of all current personnel should be recognized. In order to absolutely avoid risks, enterprises should determine the main position of their management, and then appropriately provide necessary induction and support to carry out market expansion and network construction. The specific requirements are as follows:
1. Beijing and Tianjin
Sales tasks in the second half of the year: 52,800 boxes, actual payment collection of 45,600 boxes, and the company will purchase 7,200 boxes
2. Shanghai
Recommendation: The company must invest in the market, implement a separate operating model for Shanghai, and implement a salary system of basic salary plus commission as the company's long-term investment market.
3. Chongqing
He has been engaged in the promotion of new drugs for a short time and has insufficient experience in regional management. However, he is diligent and has weak financial capabilities. He may withhold the wages and expenses of the business representatives and hurt the business representatives. of positivity. Based on past work experience, I like to rush and channel goods.
Market requirements:
It is necessary to ensure that there are more than 1,000 terminals, conduct necessary research on the current market, and then request recruitment and investment. Pay attention to the flow of goods.
Sales task for the second half of the year: 37,200 boxes Actual payment collection: 30,000 boxes The company’s bottom line: 7,200 boxes
4. Heilongjiang
5. Liaoning
< p> I have a long-term experience in OTC operation and management, and I am familiar with the market. However, the Liaoning market is chaotic, especially the OTC competition is fierce. Generally, there are many sales promotion personnel in the store, and the cost is too high. I need to be reminded to move to the rural market.Sales tasks for the second half of the year: 36,000 boxes, actual payment received, 28,800 boxes, the company has prepared 7,200 boxes
6. Hebei
Strong ability, but lack of motivation
Requested development: 9 areas including Shijiazhuang, Tangshan, Qinhuangdao, Xingtai and Baoding
7. Henan
Requested development of 10 out of 17 areas
8. Hubei
Request to continue to hold meetings in the second half of the year to promote rural areas
9. Hunan
Assist in investment promotion.
10. Guangdong
It is required to develop 15 of the 21 regions in Guangdong. The market is large, the discount rate is low, and the cost of entering the store is high. Necessary support and profit sharing must be provided. You can How to send other medicines
11. Guangxi
requires the development of OTC market,
12. Zhejiang
Zhejiang has a large market and discount rates Low, store entry fee is high, necessary support and profit concessions must be provided, and other medicines can be sent
13. Jiangsu
Large market, low discount rate, store entry fee is high, Necessary support and benefits must be provided, and other medicines can be sent
14. Anhui
15. Fujian
Newspaper recruitment
16. Jiangxi
Newspaper Recruitment
17. Shandong
Determine the only general agent, general responsibility system, and carry out necessary market assistance division.
18. Sichuan
19. Guizhou
20. Yunnan
Assist in recruitment
21. Shaanxi< /p>
Newspaper recruitment
22. Xinjiang
2. Marketing plan:
According to the current market situation, it should be established that the current regional manager is the main The overall thinking of the person in charge and the basis of network expansion still positions the market in OTC and rural markets. It is necessary to strengthen the requirements for the establishment of market networks and ensure the integration of points and areas.
3. Market support
1. In order to protect the market, expand the scope of the foundation, and strengthen business management, it is necessary to complete the sales collection of 700,000 boxes by the end of the year, and the market needs The base must reach 1.1 million boxes
2. Before the end of August, all representatives are required to carry out necessary investment and recruitment work. They are required to recruit locally and the cost is controlled within 20xx. The company will support them with goods. For those who cannot cooperate Regional manager qualification. Rewards will be given to areas that successfully attract business. For newly developed areas, if more than 5 items are sold at one time, a reward of 1 item will be given.
Business work plan Part 7
In order to achieve this year’s plan goals, combined with the actual situation of the company and the market, several work priorities for the second quarter have been determined:
1. Expand the sales team and strengthen business training.
The introduction and training of talents is the most fundamental and core. Talents are the primary productive force. The company will stop if there is no one around, so it will increase the introduction of talents to add a lot of fresh blood to the company. An iron-clad camp has a steady flow of soldiers, so we must work hard to retain reasonable talents.
It’s about choosing good people, using good people, and using the right people. Strengthen communication with people in the company office, select and introduce more excellent sales personnel, use your own relationships to integrate some business personnel, use the strategy of salesperson referrals to win more business personnel, increase recruitment efforts, and improve the company's personnel in the early stage Configuration and establishment of sales force. In addition, we should recruit some mature technical and business personnel in the market. I plan to focus my work on the establishment of role models and the cultivation of new role models. First, I will focus on setting up a few role models. Because the power of example is infinite.
People are malleable, and people are inert. The knowledge training, professional knowledge and sales knowledge training of the sales team should never be relaxed. Training is an important means to establish and consolidate the business team. Regular training is of great benefit to the salesperson's mentality. And based on the development of business personnel, we select, introduce and train regional managers. Business staff will be more motivated.
2. The sales channels are perfect and the sales channels are sinking.
In order to ensure the completion of the sales tasks throughout the year, I usually actively collect information and summarize it in a timely manner, striving to develop markets in new areas to expand product market share. Reasonably and effectively break down goals.
, The markets in the three provinces are the company's core competitive areas, and the sales team and sales channels must be improved in these three provinces. On the one hand, it is the allocation of personnel, and on the other hand, it is the integration of customer resources, which is the key area for customer staffing. It is necessary to set an example for the company here and establish a model market. Make cloning complex.
In other provinces and cities, the existing business personnel are mainly from the first department, and the focus is on looking for partners and some large agents. Companies that take the wholesale route have appropriately relaxed sales policies.
If business personnel develop the market on their own, the company will provide business support in the early stage, focus on training for one month, and provide technical support and maintenance in the later stage.
3. Product adjustment and product update.
Products are the lifeline of an enterprise, not what we want to buy, but what customers want to buy. We buy what our customers want to buy. Finding the needs of customers is fundamental. Therefore, product adjustments must be well integrated with the market. In addition, the profit of the product must be considered. A product without profit will have no room for survival. The same goes for customers. Customers do not buy products, but buy profits, which are profits derived from the products they buy. The principle of reasonable distribution of maximum product profits is the only unchanging law. An enterprise is not a welfare institution, so maximizing value for the enterprise is the most basic requirement of management. The change from development is the last word to making money is the last word.
The life of a product is limited. Constantly adding new products shows the strength of the company on the one hand, and the vitality of the company on the other. Eliminate products that are unprofitable and unsuitable for the market. Combined with the professional quality of the company's business personnel, the product should be adjusted in three favorable aspects: conducive to the development of the company, conducive to the sales of business personnel, and conducive to customer needs.
Products should reflect the company’s characteristics and take a differentiated path. On the one hand, there must be the company's brand products. A product can build a brand. Therefore, products must take the path of refinement.
4. Long-term publicity and focused promotion.
Publicity is long-lasting, while promotion is short-lived. Promotion for a while, publicity for a lifetime. Focus on carrying out promotional activities to establish a reputation for products in a market, which is the meaning of the brand. Combined with the development and changes of the market and the epidemic, the product will be on the market to achieve the purpose of marketing momentum. Carry out various promotional activities based on local conditions for key products and key markets. Of course, the main focus of the work is still on product promotion and organizing various knowledge lectures. Use the company website to release products in a timely manner, and use the Internet to release product launch and other information
5. Self-improvement and rapid growth.
In order to actively cooperate with sales, I plan to study hard. Learn more about management and study more about sales. While doing a good job in sales, I plan to seriously study business knowledge, management skills and sales practice to improve my theoretical knowledge, and strive to continuously improve my overall quality and lay a human resource foundation for the further development of the company.
I will take personal responsibility and lead the entire team to achieve the second quarter plan goals with practical actions.