Service name "one-stop" service approval service project
After the Civic Center is put into use, more than 30 major government departments will set up a 145 service window in the administrative service hall to accept more than 390 approval businesses, covering the approval projects of major departments of the municipal government. Citizens can handle almost all the examination and approval business in the administrative service hall without going to several units for one thing.
"data priority delivery system" service
The opening of the administrative service hall will realize the "data first delivery system" for the first time in Shenzhen. After the general information such as business license and financial statements of the enterprise is submitted to the first government department, resources can be shared through the public database in the administrative hall, and it is not necessary to provide it to other government departments working on the spot.
Courtesy service of window staff
According to the requirements of the administrative service hall management organization, the staff of the hall window should dress for work, wear certificates, pay attention to manners, be enthusiastic, take the initiative, be neat, dignified and polite; Need to properly keep the documents, files and materials submitted by the public; Smoking is prohibited in the lobby; Don't eat in the lobby and other places. If any staff member violates the regulations, the public can complain.
Equipped with large screen, touch control, etc. Remind the public
There are 8 touch screens, 2 large screens, 3 plasma displays, 4 numbering machine, 1 consultation guide desk and 3 single-person desks in the east and west halls of the administrative service hall, which are convenient for reminding citizens to handle business and consultation. There are hundreds of seats in the hall for citizens to rest while waiting for the number, and computer guidance system, large plasma color TV sets, public telephones and other facilities are readily available.
Both the east and west halls are equipped with direct drinking water.
There are direct drinking water supply points in the east and west halls, which are located at the entrance of the hall. The drinking terminal of direct drinking water system has three-temperature type providing boiled water, normal temperature water and ice water and two-temperature type providing boiled water and normal temperature water. Drinking fountains are installed in every office, corridor and exhibition hall, and citizens who go to the civic center for business trips and exhibitions can drink fresh, healthy, economical and convenient direct drinking water through pipes.
It is very convenient to eat and go to the toilet.
The government canteen on the first floor of the Civic Center is mainly used to meet the dining needs of 2,500 staff. If citizens need to eat, they can go to fast food restaurants and western restaurants on the first floor, which are open from morning till night and open 24 hours in an emergency. There is no toilet in the service hall, so citizens can go to the public toilet in the corridor behind the service hall.
Business center service
There is a business center in the east hall of the administrative service hall, which can provide self-service internet access, typing, copying and other services.