According to Ann, the reason why I didn't tell this story until half a month after the incident was because when I was just burned, on the one hand, my thigh was burned and needed treatment, on the other hand, I was frightened and couldn't calm down for a long time. Then, I still choose to break the news now, hoping that consumers will strengthen their safety awareness and question the safety measures of McDonald's hot drinks and takeout.
After the incident broke out, McDonald's actively responded to this incident. I first apologized to Ann, and then explained that McDonald's in the Mainland provided services to Ann. Therefore, McDonald's headquarters in the mainland has informed the McDonald's market that provides services to Angola. Furthermore, it shows that McDonald's in mainland China will reinforce hot drinks with plastic bags on the basis of paper bags in order to prevent hot drinks from leaking out. Finally, I promised to continue to strengthen the safety measures for takeout.
The response of McDonald's in the mainland is remarkable, and many netizens have praised McDonald's in the mainland for properly handling the crisis public relations. Ann was originally a victim. Although the specific object of accountability was wrong, as a consumer, the brand McDonald's first came to mind. Therefore, this mistake is not a big mistake. In short, things have come to an end, reminding people who love hot drinks again that it is most important to pay attention to their own safety, whether it is takeaway or not. Otherwise, you will be burned, even if you can find the business responsible, but you have been injured. Therefore, self-defense is an important measure to avoid disaster.