Wear a tie. B, can't show shirt cuffs. C. the wallet should be put in the pocket inside the suit jacket. D. wear light socks.
The tie clip should be sandwiched between the third and fourth buttons of the shirt. F, wear a suit vest, button up. Party A, Party C and Party B.
2. British people's taboos on animals are: (C )A, crane B, bat C, peacock and elephant D, cat C.
3, shaking hands has the law of reaching out: (D)
A, the younger generation shakes hands with the elders, and the younger generation must reach out first. B, shake hands between male and female colleagues, men should reach out first. C. When the host shakes hands with the guest, the guest usually reaches out first. D when the TV host invites experts and scholars to shake hands for an interview, the host should reach out first. D
4. squatting. (b, c, D )A, squatting is unsightly, don't squat. B, squatting is good for your health, and you should find more opportunities to squat for a while. C, squatting in front of the child and talking to him will make the child feel kind. D, squatting posture is best to take knees, one high and one low. E. if you are tired, squatting can't relieve fatigue. Might as well sit underground. B, C and D
There are two single-breasted men's suits. How to buckle when standing on a formal occasion? (1)
A, only the top one. B, only deduct the bottom one. C, deduct two. D, none of them. A
6. When is April Fool's Day in the West? (2)
1. March 1. B, April 1. The second Sunday in May. The third Sunday in June. B
7. The order of introducing two people to know each other is generally as follows: (B )A A. First introduce the superior to the subordinate B, first introduce the junior to the elder C, first introduce the guest to the family D, and first introduce the early guest to the late guest B.
8. The natural beauty of physical beauty includes: (a, B )A, which reflects some natural characteristics of different times. B, keep the uniqueness of personal face. C. the most beautiful face is a smile. D, keep your face ruddy and shiny. E. make up properly. A and B.
9. The mobile phone should be turned off and not allowed to be used in the following occasions. (B, C, D)
First, the cinema. B. examination room. C. fly D, driving a motor vehicle. E. venue of the meeting. F. Library. B, C and D
10, guests should pay attention to: (a, b)
A, don't quarrel with your family in front of the guests. B, don't be busy doing other things when you are talking. C, don't say the news you are interested in.
D, don't talk about work. E, don't talk about the guest's home. F, don't talk about your family. A and B.
1 1, the western mother's day is: (B )A, April 1. The second Sunday in May. The third Sunday in June. D, March 1. B
12, on formal occasions, men's suits have three buttons, and only (b) can be deducted.
1. The following 1. B, middle 1. C, above 1. D, deduct all three. E, none of them. B
Third, give a short answer.
1
Give three examples of ancient etiquette that have been used to this day to illustrate that etiquette has the characteristics of traditional inheritance. For example, respect for the elderly and love for the young (respect for the elderly and love for the young), hospitality (it is a pleasure to have friends coming from afar), and handing things with both hands. These ceremonies have been in the same strain since ancient times.
2. When choosing personal external style, why should occupation and age be considered besides personal internal quality? Give examples.
Different occupations face different people and have different requirements for their appearance. Some professions need to be dressed, such as police and soldiers. Although some occupations have no uniform requirements for dress, they are equipped with certain evaluation standards. For example, civil servants and teachers should not wear too fancy clothes or too conspicuous hand ornaments. In addition, with the change of age, people of different ages should also be different in appearance and behavior. Young people can be naive and romantic, and adults, especially the elderly, should be mature and steady.
3. What etiquette do you think subordinates should pay the most attention to? (Answer not less than 5 items)
(1) Obey the boss's command and arrangement. (2) Respect your boss. (3) Listen carefully to the boss's deployment when accepting the task. (4) Observation time. (5) Knock at the door when entering the boss's office. (6) When meeting your boss, dress appropriately and don't smoke casually. (7) communicate with your boss actively. (8) Don't show yourself too much in front of the boss. (9) Don't talk to the boss.
4. The image distortion caused by the conflict between traditional ideas and external influences.
The traditional idea is to ask a person to be clean and tidy, which shows that this person has a good character; Wearing a hat askew is popular abroad, and some people in China learn to wear a hat askew, which will make people feel uncomfortable and it is often difficult to evaluate such people. For another example, in the traditional concept, only those who are too poor wear rags, and those who are slightly qualified should mend the rags before wearing them. Now, influenced by foreign countries, some young people wear "beggar clothes", which are obviously new clothes, but they have burrs and holes. Some people dye their hair in various colors. Traditionally, only children's hair is colored. Therefore, influenced by foreign countries, people who accept new trends upset the traditional standards of evaluating people's appearance, and it is difficult to judge a person's internal quality from his appearance, resulting in the distortion of his image.
5. The essence of etiquette. Is a region, a nation, a country, in order to maintain a stable and harmonious environment for human survival and development, in all kinds of complex interpersonal communication, customs and social norms should be * * *.
6. Give examples to show that etiquette contributes to international communication.
For example, the example in the textbook (page 13- 14): A foreigner experienced a long-distance sleeper car in China, and felt the civilization, enthusiasm and friendliness of China people, thinking that "I am sincerely happy to have the opportunity to get close to China people". You can also answer that in international political, economic and cultural exchanges, we should pay attention to etiquette and promote cooperation; Examples of not paying attention to etiquette affecting cooperation. )
7. The number that is generally taboo in the West is "13". Why? According to legend, there were 13 people at Jesus' last supper, and Judas who betrayed him was the last one to come. So the taboo "13" is considered unlucky.
8. As a participant in the meeting, what etiquette should you pay attention to? Attend the meeting on time. (2) Pay attention to other people's speeches and express thanks or encouragement with applause when appropriate. (3) Don't make noise or whisper. (4) If you have something to leave, you should explain it to the relevant personnel and leave gently. Don't go away.
9. Give examples to illustrate the differences and connections between etiquette and custom.
Ritual system is a national etiquette system, and etiquette custom is a folk etiquette custom. In the process of its development, the etiquette system constantly absorbs the fine folk etiquette customs, and at the same time abandons some outdated etiquette customs. For example, China's marriage law has absorbed fine folk customs and stipulated the age of marriage, and marriage should be based on independence and love; Prohibit buying and selling, arranged marriages, etc. Some outdated customs and habits have been abandoned.
10. To welcome the 2008 Beijing Olympic Games, why should we improve the etiquette of the whole people, especially Beijing citizens? Fully demonstrate the achievements of China people in building socialist spiritual civilization and their spirit of self-improvement and self-confidence under the leadership of the Communist Party of China in front of foreigners; Friendship and sincerity between the people of China and the people of the world.
1 1. As a code of conduct, why should etiquette be used flexibly? Please give an example.
Etiquette, as a code of conduct, should be observed by everyone. However, due to different objects and occasions of interpersonal communication, there are also differences in the same code, so it should be used flexibly. For example, shaking hands when meeting people has become a kind of etiquette, but for old friends, new friends, men and women, the way, length and intensity of shaking hands should be different and should be used flexibly.
12, give three examples to show that etiquette has the characteristics of the times.
Etiquette changes with the development of the times, so it has the characteristics of the times.
Example 1: In modern times, the past bow ceremony is replaced by nodding, bowing and raising hands.
In the early days of liberation, with the increase of international exchanges, the large-scale welcoming ceremony for foreign guests was greatly simplified.
Ex. 3: In the past, the custom of "visiting at home" decreased with the increasing pace of people's life. There is no need to visit people rarely. Even guests should leave after work so as not to disturb others.
13, when choosing personal external style, besides personal internal quality, why should I consider the occasion and my physiological characteristics?
The internal quality of the same person has not changed, but his external style will change accordingly on different occasions. For example, the way the same person attends weddings and funerals is very different. Dressed luxuriously and brightly at the wedding, there is a happy and festive expression; At the funeral, you should wear plain and dark clothes and look solemn and sad.
In addition, everyone's physiological characteristics are different, including fat, thin and tall. For clothes of the same color, fat people are suitable to wear vertical stripes, while thin people are suitable to wear horizontal stripes. Others, such as the Fiona Fang and size of accessories, the sole thickness of ladies' high heels and the depth of socks, should be selected according to the face and body shape.
14, what do you think is the etiquette that a boss should pay most attention to his subordinates? (Answer not less than 5 items. )
(1) Care about the life of subordinates. (2) Clear distinction between public and private. (3) Put yourself in the subordinate's shoes. (4) Trust subordinates. (5) Cultivate and promote subordinates. (6) tell the subordinates about credit. (7) Listen to the opinions of subordinates. (8) Do not hesitate to praise your subordinates. (9) Be brave in taking responsibility.
15. Why is it said that the unsynchronized wealth growth and quality improvement will distort the image?
We emphasize that personal image is the unity of internal quality and external style. Although some people have increased their wealth, they have the conditions to dress themselves up, let them wear famous brands, live in high-end hotels and have beauty salons; If his quality is not improved, his words and deeds will remain at a low level, resulting in the distortion of the image inside and outside. The nouveau riche that people often say is a typical representative. Although they are rich and can dress richly, their temperament and self-cultivation are still vulgar.
Fourth, question and answer.
1. Give examples to explain why the cultivation of etiquette needs to strengthen moral cultivation.
Morality is the foundation of etiquette. A moral person must have the character of caring and respecting others, so a moral person will treat others with courtesy. Therefore, we emphasize the need to strengthen moral cultivation in the process of cultivating etiquette. For example, Lei Feng loves the Party, the motherland, has a sense of responsibility and is ready to help others. He will respect and care about others, and he will be polite to others.
Another example is Li Suli, a model worker. As a bus conductor, she loves her job, serves passengers enthusiastically, has noble professional ethics, and is bound to treat people with courtesy.
2. Why is "visiting" different from "being a guest"? What preparations should I make before being a guest?
With the development of modernization and urbanization, people's pace of life is accelerating and their work pressure is increasing. Everyone's schedule, including holidays, is very compact and orderly, and there are many convenient ways to exchange information. Generally, there is no special need, so don't go to other people's homes to avoid disturbing others. Therefore, it is different from the "visiting" of chatting at other people's homes aimlessly in leisure time. To be a guest, you should make the following preparations: (1) In order to achieve the purpose of being a guest, you should consider how to speak. (2) Make an appointment to visit and arrive on time. (3) The number of visitors is agreed in advance. (4) Pay attention to clothes and instruments. (5) consider whether to bring a gift? What gift did you bring?
3. Why should the boss be polite to his subordinates? What are the main contents?
If you want your subordinates to work better, be more active and creative, be closely connected with the organization, and have a sense of belonging and honor to the organization, your boss should care and respect your subordinates and pay attention to etiquette. Mainly: (1) Concerned about the life of subordinates. (2) It is necessary to distinguish between public and private. (3) Put yourself in the subordinate's shoes. (4) Trust subordinates. (5) Cultivate and promote subordinates. (6) Be honest. (7) Listen to the opinions of subordinates. (8) Don't be stingy with your subordinates' praise. (9) Be brave in taking responsibility.
4. What is personal image distortion? According to the current situation in China, what are the main reasons for image distortion?
The distortion of personal image refers to the inconsistency between a person's internal quality and external form. Main reasons:
(1) The growth of wealth is not synchronized with the improvement of quality. (2) The contradiction between hard work and plain living and paying attention to appearance. (3) The conflict between traditional ideas and external influences.
5. Give examples to illustrate the differences and connections among politeness, etiquette and etiquette. Politeness refers to a person's moral quality, and etiquette refers to the external expression of a person's quality. A polite person can show respect for others only through politeness. For example, if a polite student talks to a teacher, he will show his respect for the teacher through his standing or sitting posture and his modest attitude in the conversation. Etiquette refers to the whole composed of multiple etiquette in complex activities. For example, on Teachers' Day, in order to show their respect and gratitude to teachers, students often make a series of etiquette for teachers by giving speeches, offering flowers, giving condolence performances and giving greeting cards at the celebration meeting.
6. Give two examples to explain why learning etiquette requires "flexible use and improvisation".
Learning etiquette classes requires learning etiquette norms, which cannot be changed at will. However, the regional and different characteristics of etiquette and the principle of "when in Rome, do as the Romans do" determine its flexibility.
Example 1: If you invite a guest to dinner, some ethnic groups prohibit drinking, so you can't propose a toast to him. Some people regard dogs as good friends of adults, so you can't treat them to dog meat. ...
Example 2: You can shake hands with old friends for a long time; Shake hands with the opposite sex for the first time; When shaking hands with bedridden patients, only gently; If you are working and your hands are dirty, you can also say that you can't shake hands and apologize.
Five,
1, give three examples to illustrate the "moderate" principle of etiquette.
The principle of propriety is that when asking for a gift, it should be in place and not overdone. It is impolite to fail or go too far.
Example 1: It is rude to lack respect for superior leaders; But excessive flattery makes people feel flattering, but it seems rude. Example 2: Invite guests to dinner, if it is too shabby, it will make guests feel unwelcome; But excessive extravagance and waste will also make guests feel unacceptable, but uncomfortable, which is also impolite. Example 3: Salespeople's warm service to customers, especially smiling service, can make customers feel cordial and friendly; But excessive enthusiasm will make customers doubt: Is there fraud? Are you selling fake and shoddy goods?
2. "When in Rome, do as the Romans do" is an important principle of etiquette, but there are many practical problems in practice. Please talk about how to deal with the following situations.
(1) Westerners regard pets as family members and cherish them very much. If someone drives them away or kicks them, they will be disgusted. What should I do if I'm a guest in a westerner's house with pets and I'm afraid of pets? Explain to the owner before being a guest, and ask the owner to take good care of the pet.
(2) When someone treats you, use chopsticks to pick up food for the guests to show their enthusiasm. What should I do when I choose food for you? You can generally answer politely. I eat my favorite dishes by myself. Don't help me, thank you. In addition, you can also ask for a pair of public chopsticks to help the host pick up the dishes. In return, let the host know that you should use public chopsticks to help others pick up the dishes.
(3) In some ethnic groups or places, in order to show hospitality, guests must be drunk to think you are friends, but you can't drink, and you don't want to lose your manners by getting drunk. What should you do? Sincerely explain that you can't drink, politely refuse, and don't refuse stiffly, which will cause embarrassment to the host. In addition, you can also introduce your customary drinking methods and ask your host to forgive you. You can also introduce to the host that the modern civilized drinking method is not to persuade each other to drink, and hope that the host can accept the coexistence of multiple drinking methods.
(4) The Greeks shook their heads in agreement and nodded their heads in disapproval. What should you do when you talk to the Greeks? If you want to make it clear to the other party in advance, in what way you agree or disagree, you can avoid misunderstanding.
(5) You are an atheist. When you come to a religious area and enter a temple or church, some believers burn incense and kowtow, while others worship. What should you do? You don't have to learn from the practices of believers, but in order to show respect for believers, you should show a solemn attitude, and you can't have rude behaviors such as laughing, slapstick, noise and discrimination.
3. Smiling makes people feel kind and friendly. What do you think if "smile service" becomes a kind of "packaging" and helplessness, or even a kind of "disguise"? "Smile service" is a professional requirement, so you should learn to smile. If you are satisfied with your career and enterprising, just smile sincerely from your heart. But if you can't do this, you should also cultivate a smile that makes customers feel kind and avoid blunt "disguise".
4. Etiquette requires both self-esteem and tolerance. Are the two contradictory? How to understand it? Please give an example. Self-esteem refers to the struggle between personality and national dignity under the condition of being intentionally insulted by the other party; Tolerance refers to the rudeness of the other party unintentionally or because of customs differences, so be tolerant. The two are not contradictory.
5. Etiquette between superiors and subordinates and colleagues is often ignored by employees who only pay attention to performance. They think that as long as they have strong working ability, they can be appreciated, and they are quite picky about people who pay attention to etiquette. What do you think of this?
(1) First of all, it must be affirmed that having the ability to work and having achievements at work are important conditions for being appreciated by superiors and colleagues. (2) However, it is wrong to ignore interpersonal relationships and maintain good interpersonal etiquette. Because etiquette reflects respect for others, only by respecting others can we cooperate with others in a friendly way, and no work can be done by one person alone. If we neglect the etiquette with colleagues and superiors, it will inevitably affect the cooperation with others and the exertion of personal ability. (3) Facts have proved that many people were fired, not because of his poor ability, but because of his poor interpersonal relationship.
China attaches great importance to "reciprocity". How do you handle the following situations? And explain why.
(1) Friends are very close. If you invite him to dinner once, he will always find a chance to repay you, and his grades have obviously improved. So what should I do when I invite him to dinner next time? Is it overweight and then improve? Still comparable to him? Or lower the level? Or are you afraid to keep climbing and call it a day? It is the best way to do it according to the actual situation of the individual. There is no need to climb higher and overweight, and there is no need to simply stop there. Making friends depends on being honest with each other, so you don't have to pay attention to extravagance and thrift when eating.
(2) A friend was supposed to attend the wedding, but he was supposed to give gifts and cash. However, due to their poor economic situation, they are unable to give more, and it is not good-looking to give less. What did you say?/Sorry? Friends still have to attend when they get married. Gifts and cash gifts can follow the crowd and be spent once. Under the present circumstances, there is really no other good way, and this situation will gradually change. First, the wedding will become simpler and simpler, and the gift money will gradually fade; Second, everyone's life will get better and better, and giving gifts will not become a burden.
(3) Several colleagues get along well. They often get together for dinner and show friendship to each other, but they can't always be paid by others, so they have to take turns. If your financial situation is poor and your family has a heavy burden, you will really feel heavy when it is your turn to pay the bill. What should you do if you don't attend this kind of party and seem out of place with everyone? To show our friendship, we can attend once in a while and have a free meal. Generally, you can find an excuse not to attend, or not to attend at all, because you can get along well with your colleagues in other aspects and don't care about eating and drinking together.
(4) Friends give you gifts, invite you to dinner, and then ask you to do something you can do but obviously shouldn't. If you don't help, you have already accepted the gift and eaten the meal, which seems too unkind; Help, it's against your will. what do you think? Although I received a gift and ate a meal, I still can't do what I shouldn't do. This can be made clear to your friends, because it is a matter of principle and personality. If you offend your friend, there's nothing you can do. Maintaining personal dignity is more important than offending friends. It is also a way to make up for the opportunity to give gifts back. If a friend breaks up from now on, let him go, but have a clear conscience. I hope my friends can understand.
(5) You are very caring and enthusiastic. When you see your colleagues and friends in trouble, you will take the initiative to help them, but you can't get their help when you are in trouble. what do you think? Will you help others as enthusiastically as you used to? First of all, we should understand that truly caring for and helping others is not for reward, but a manifestation of personal moral cultivation and enjoyment. If others can be as helpful and help you as you are, of course it is good; But if others can't do it, don't affect your emotions, and stick to your own practices. Because everyone's cultivation is different, this is a normal phenomenon. Now some people in society attach too much importance to personal interests, and everything is "money". Because of this, the moral fashion of helping others is more valuable. I believe that with the development of society and the progress of mankind, more and more people will help others.
Sixth, the judgment.
1. If you often go to many companies to apply for jobs, you can print a cover letter with general application value, and then fill in the company name with a pen when applying for a job. Answer: Wrong. Resumes can be printed and copied, but it is better for the company to write a cover letter. Moreover, the content of the cover letter is either printed or handwritten. Don't mix the two.
2. "The son doesn't say his father's name, and the disciple doesn't say his teacher's taboo" is the product of feudal superstition and ethics, which has no value in modern times. Answer: Wrong. In ancient times, some taboos were the products of feudal superstition and ethics, which did not need to be studied, but the reverence for names reflected in them should be absorbed. As a symbol of people, it is impolite for names to be derogated or used for banter. This involves a respectful attitude towards people.
Nodding one's head indicates agreement and shaking one's head indicates opposition, which is the common body language of human beings. Answer: Wrong. Some South Asian countries such as India and some ethnic groups in Bulgaria nodded their heads in disapproval and shook their heads in agreement.
A lady was invited to a company boss's house for dinner. Knowing that the boss's wife likes flowers, she bought a bunch of red roses for the boss and his wife. Answer: Wrong. The flower language of red roses is love, so be sure to pay attention to the occasion and object when sending them.
For two strangers, there is no need for the host to introduce them if their personalities are incompatible. Answer: Wrong. As a way of hospitality, the host has the responsibility to introduce the guests to each other and have a harmonious conversation.
If you feel too hot at the party, you can take off your coat. Answer: Wrong. This is a bit too casual, not neat and elegant, and not polite to the host. If the weather is too hot, you can take off your coat at the suggestion of your host.
7. When the other person keeps talking about a topic you don't like, you should tell him clearly that you don't like it and ask him to change the topic. : error. Patiently listening to topics that you are not interested in is an education and a polite requirement. You can also change the subject at an appropriate time and don't interrupt others' speeches at will.
8. When getting off the bus, stick out your head first, then stick out your body and feet: Wrong. This gives people a feeling of getting off the bus. It should be waste first, then body and head.
9. My hands were so dirty that I didn't have time to wash them, but by this time, others had already reached out, so I was embarrassed to refuse and reached out to hug them. Answer: Wrong. In this case, you should explain why you can't shake hands and apologize.
10. When using western food, the knife edge is inward and the fork tooth is downward, and it is placed on the plate in a figure of eight, indicating that the meal is finished. Mistake. This means that the meal has not been finished.
1 1. In a banquet, the closer to the main table, the higher the position of the table. Answer: Correct.
12. When packaging gifts, the price tag on the gifts should be removed. Answer: Correct. Otherwise, the recipient will think that you are telling the other person the value of the gift.
Seven,
1. Many interpersonal activities are carried out at the dinner table. Please sum up the ten most noteworthy table manners in civilized dining according to the etiquette knowledge you have learned. Answer: (1) Eat as you are-the manner of eating can often reflect a person's upbringing; (2) The banquet dress is neat and generous; (3) It is best to adjust the position of the chair at one time when sitting; (4) After sitting down, be careful not to put your elbows on the table, or put your arms flat on the table when eating and chatting; (5) only take the dishes that are within reach; (6) When someone toasts you or talks to you, usually don't continue to eat and drink alone; (7) During the period, if someone accidentally spills a drink or knocks over the tableware, you should try your best to downplay the correspondence and don't "try your best" to help, so as not to make the parties become the focus of attention; (8) Don't make a fuss when you find something unclean in the food, so as not to spoil everyone's appetite. Just whisper to the waiter to change a new dish quietly. (9) After a dish is served, let the host and guests taste it first, or pick it up after the host tells you to put it down; (10) When dining in the canteen, don't take too much food at one time, but take it several times; (1 1) When eating, try not to pick your teeth in front of others, and cover your mouth with your hand if you have to; (12) Please don't spit while eating, even in your handkerchief. (13) When drinking coffee, pay attention to mixing coffee with a small spoon, not drinking it with a small spoon; (14) Please pay attention to choosing clean and elegant dining places when eating.
2. Briefly describe the matters needing attention when listening to the live concert.
A: The concert hall is an elegant place to educate and cultivate people's truth, goodness and beauty. When listening to music in the concert hall, we must pay great attention to our manners, behaviors and manners. We should keep our clothes clean and tidy, and we'd better wear formal clothes. Be present and seated in advance. If you are late, sit quietly. Consciously abide by the rules of the concert hall, and mute the mobile phone and pager. Don't express your opinions loudly, don't talk and laugh, and don't introduce your familiar plot to friends who don't know. Respect the artistic labor of actors. After each program, you should applaud and thank them.
3. What questions should I pay attention to in the interview? Give a few examples.
Answer: The interview is very important to us. It shows our best in a very limited time and space. Interview is very important to us, so we are required to fully grasp every detail factor in the interview and create opportunities for ourselves.
(1) Prepare relevant questions before the interview. It is necessary to know as much as possible about the goal pursuit and work objectives, such as the requirements of relevant employers, and objectively evaluate their work qualifications and work ability; When preparing for the interview, try to imagine the questions that the other party may ask. (2) Prepare a cover letter. A cover letter is the key to help you open the door to your employer. Pay attention to the preparation of the cover letter, preferably handwritten, and pay attention to the specific content and other precautions. (3) The day before the interview, go to the recruitment site to do a survey, prepare clothes related to the interview, prepare shoe polishers and paper towels, and girls should bring cosmetic boxes, spare stockings, pens and notebooks, and prepared various materials and certificates. (4) Interview should have a good attitude. On the one hand, we should show our own advantages, on the other hand, we should regard failure as the wealth of life. (5) Pay attention to personal etiquette in the interview. Good appearance is a symbol of success. Good appearance is a necessary condition for success, good manners are an important aspect of success, and good speech is the key to success. (6) Pay attention to proper etiquette after job hunting. First of all, we should express our gratitude in time. Second, we should ask the results in time. Third, we should calmly adjust our emotions.