Course background:
The comprehensive quality of the team leader and section chief determines whether the policies of the enterprise can be implemented smoothly, and their management will directly affect the production progress and product quality of the company's products, so it is very important for the team leader and section chief to be conscientious. With the development of the times and the needs of work, more and more young people have taken up the posts of team leader and section chief, but most of them rely on the way of master taking apprentices or on their own experience to understand and understand what management is, so they lack systematic management knowledge. Experience is very important, but after all, experience is not systematic and there are some blind spots, so we must go through systematic training to improve management level. ...
Team leader and section chief are the basic cells in enterprise organization, which play a key role in connecting the preceding with the following. They are the direct commanders and organizers of first-line production and the implementers of the company's strategies and rules and regulations. The concept and management quality of the team leader directly affect the team members under their jurisdiction, and their management level will ultimately affect the company's operating performance.
Course advantages:
Change ideas and establish a clear professional consciousness of on-site managers;
Correctly understand their roles and the responsibilities that grass-roots managers should bear;
Understand the structure and leadership methods of on-site management, and master the contents and key points of on-site daily management;
Understand the management ability and skills that team leaders should have;
Understand the psychological quality that the team leader should have and the methods to deal with the work pressure;
Learn the steps of teaching and training subordinates to effectively improve their skills;
Master the necessary skills, improve leadership and become an excellent supervisor;
Effectively improve production efficiency, reduce production costs and prevent safety accidents;
Master interpersonal principles and effectively handle the relationship between the team and other departments.
Teaching methods:
40% theoretical lectures, 35% practical drills, 10% case discussions, experience sharing and answering questions, and lecturer interaction complement each other.
Target audience:
Production supervisor, workshop director, team leader, supervisor, line leader, etc.
Course content:
First, the team leader's role cognitive ability, status and mission
◆ Challenges and opportunities faced by supervisors in the new period
◆ Basic skills that a team leader should possess.
◆ Multi-role transformation of team leaders
Case study: What should a team leader do?
◆ Team leaders' sense of mission and values
◆ The working attitude of the team leader.
◆ The specific responsibilities, skill requirements and basic abilities of the team leader.
◆ Establish the professional concept of team leadership.
◆ The most popular team leader among employees.
◆ Team leaders should be able to help employees shape their responsibilities.
◆ Team leaders should learn to let employees grow.
◆ In production, there are always more solutions than problems.
Speed is as important as quality in production.
Team management is an important part of production management.
Learn to change from employee mentality to team leadership mentality.
◆ Team is the implementation point of production tasks.
◆ Case study:
Second, cooperation is the core of the team leader's career.
Loyalty is the first element.
◆ Individuals are strong because of the team.
Learn to appreciate your employees.
Praise is a human desire.
◆ Good at employee morale motivation.
◆ Personal pursuit is integrated into team goals.
Three. Key points of site management
◆ What is on-site team management?
◆ Consciousness and methods that should be possessed by on-site management.
◆ Daily management of teams and groups
◆ Features of site management
◆ On-site information management skills
◆ Daily inspection and maintenance of field equipment
◆ Case study: Why does the equipment break down?
◆ Key points of material management
◆ Operation method management
◆ Site management and key site management.
◆ On-site abnormal control and problem handling
◆ The focus of team work
Four, how the team leader to OJT employees training and guidance?
◆ Responsibilities of team leaders-work guidance
◆ Teaching reasons.
◆ Teaching of working knowledge and responsibility knowledge
◆ Forms and methods of employee training
◆ Preparation before cultivation
◆ Misunderstanding of work teaching
◆ Skills of guiding employees
◆ Training of all-round workers
◆ Common problems and countermeasures of staff training
◆ Make teaching timetable and work breakdown table.
◆ Correct four-stage method of employee training
◆ Work is training.
◆ How do we absorb it?
◆ Guiding action plan
◆ The concept of job training.
V. On-site Management The Basis of 6S Management
◆6S implementation skills
◆ How to use 6S tools correctly
◆ Matters needing attention and effective skills for successful implementation of 6S.
◆ A practical guide to modern 6S activities.
◆ Example sharing: 6S promotion picture display
◆ Sublimation of 6s
On-site visualization management and kanban management of intransitive verbs
◆ Comprehensive visual management
◆ Contents and effects of visual management
◆ Application of visual management tools
◆ Implementation method of comprehensive visual management
◆ Picture: Pictures of famous enterprises on-site and visual management.
◆ Thinking: Please combine the actual situation of the factory and think about which aspects of the factory have adopted visual management.
◆ Kanban management and site
◆ Application of Kanban in Different Enterprise Sites
◆ Key points and skills of kanban production and design.
◆ Steadily promote Kanban management.
◆ Do it yourself.
Seven, how to effectively explore and solve workshop problems.
◆ Exploring and solving problems is the internal driving force of enterprise development.
◆ Attitude towards problems
◆ Example sharing: VCD appreciation
◆ Understand and determine the root cause of the problem.
◆ Correct procedures for analyzing and solving problems.
◆ On-site problem analysis and solving skills
◆ Basic analysis tools
◆8D method training
◆ Case: Toyota's thinking mode of solving problems
Eight. Field improvement and efficiency improvement
◆ Basic rules for field improvement
◆ On-site improvement is the basis of cost reduction.
◆ Improve the impact on enterprises and individuals.
◆ Four steps of improvement and rationalization
◆ Application of ◆PDCA cycle improvement tool
Analysis and improvement of seven kinds of waste on site
◆ Example sharing: VCD appreciates "What is wasted"
◆ How to identify the waste on site?
◆ On-site learning and application of IE improvement technology.
◆ The basic idea of team lean production
◆ Improved eight-character formula
◆ Improve work efficiency.
◆ Example sharing: waste of on-site improvement
IX. Effective communication and on-site interpersonal relationship management
◆ The importance of effective communication to team management
◆ Three behaviors of effective communication-listening, asking and speaking.
◆ How to express, ask questions and listen effectively?
◆ Reasons for communication barriers
◆ Body language: Non-verbal effect
◆ On-site interpersonal relationship handling
◆ How to get along with your boss
◆ Horizontal communication
◆ How to communicate with subordinates
◆ Analysis and application of communication strategy
◆ PAC theory of communication
◆ Case: Why don't subordinates listen to you?
X. direction of cost control
◆ Reduce labor costs
◆ Important principles of streamlining institutions
◆ Eliminate system loss.
◆ Reduce procurement costs
◆ Reduce inventory cost.
◆ Reduce the quality cost.
◆ Put an end to common waste in enterprises.
◆ Strengthen employees' cost awareness.
◆ Throw away the redundant system.
◆ Case: How to strengthen employees' cost awareness?
XI。 Team building of learning team
◆ What is a good team?
◆ Elements of an effective team
Good at guidance, so that people of different ages can play their work potential.
◆ Effective team building exercises
◆ What is a learning organization?
◆ Cultivation of learning circle and team
◆ Build a learning team.
◆ My future is not a dream!
Twelve. Course summary
◆ Course review
◆ Students talk about training experience and exchange training experience.
◆ The teacher answered the students' practical questions on the spot.